Location excellent walking distance to major sites. Staff friendly and efficient. Room very large could sleep 4 people. Bathroom spacious and clean lots of fresh towels and toiletries if needed. warm too. safe in room and lots of space to hang clothes. Kettle, tea and coffee to make own drinks in the room with mini bar available. Shuttle service available to airport

Only stayed one night so found no improvements needed for my stay

The staff was excellent and the recommendations were superb.

Nothing - loved it!

Really nice traditional hotel. Spotlessly clean room with everything you need. good aircon. Staff really helpful and friendly and excellent breakfast. on the opposite side of river to main tourist area but only a 5 minute easy walk to cross the river. very peaceful area.

nothing to dislike

The room was very big. The breakfast was good, quite diverse.

Very uncomfortable extra bed as it creaked very loudly when I turned from one side to the other.

The staff were excellent. Everyone was very friendly and helpful.

The water pressure in the shower wasn't the best, especially if you wanted a hot shower.

The staff were exceptional and the hotel very conveniently situated.

Everything, the perfect hotel with lots of character

Location perfect, great staff, the included breakfast fresh and adequate. Comfortable bed

Noise travels through the building, shower not powerful and prone to extreme temperature changes, bathroom small

Great location; within walking distance to sights, shopping and restaurants. Round trip shuttle service to and from Pisa Airport for a small fee is convenient. Good breakfast buffet. Helpful staff.

n/a

The hotel is super clean and is at a perfect location - 7 mins walk to bus and train station, 15 min just across the river from the centre. Staff was super friendly and helpful. The first day I had to get up early for a daytrip and so I got a packed breakfast to take away with me on demand, the hotel offers airport transfer and the staff at the reception speaks well english so it's a perfect place for a foreigner. The breakfast was delicious - variations of croissants, tuscan salami and cheese, fresh fruits and variations of juices was more than enough. You can leave your luggage at the luggage store before your room is ready or if you have a later flight in the afternoon. I highly recommend this accommodation.

As I was a lone traveller, I received a different room than expected. The room was in the depandance area and was a bit small and dark in comparison with the one shown on the photos upon the reservation process. The positive side of it was that it was in a quiet part of the property so I enjoyed the peace and calm after I came back from the daytrips. As I was lucky and had a nice weather throughout my stay I didn't spend much time in the room, therefore I have not much to complain about. However, should the weather be bad, I would be uncomfortable. I would just suggest to offer the appropriate room so that the guest knows what to expect and is not surprised on spot. Otherwise I was super content.

Great location in the historic city centre just south of the river, and an easy walk to the main tourist attractions. Reasonable breakfast selection. Secure parking (limited spaces) within the hotel courtyard, access by car is through the limited traffic zone (we were accompanied in by the Municipal Police !!), just give your car registration to the hotel to avoid a fine from the city. Small outdoor terrace area for having a drink or relaxing. Extremely quiet location, at night there was no noise at all from outside our room which overlooked the street.

Noise from running water/flushing toilets in other rooms, at times sounded like it was coming from our own bathroom. This unfortunately is a common issue in many hotels which are situated in old buildings. 15 euros per night parking, but it is in the city centre and secured at night. Breakfast room quite small for the number of guests.

Great location to explore Pisa and not too far from the train station. They also offer a shuttle to the airport. Lovely breakfast and super helpful staff. I would definitely go back.

AC was not working very well :(