room, restaurant, layout, the way it catered for children

night entertainment not too good

The hotel facilities are great. The apartment is super spacious and we'll maintained. The staff is super friendly and relaxed. I enjoyed the sportive activities, and the pool. There are also great drinks at the bar and price is very good. It's excellent for families with kids.

There are a few points for improvement: first, the spa area and facilities were not fully working. The whirlpool was off and all these nice massage showers and so were not working, a pity. The second improvement point is the quality and options of food in the bistro restaurant. Food was not really tasty, too basic and so not Majorcan, another pity. The last point for improvement is the lack of kitchen crockery if you want to have breakfast or lunch in the apartment. Some little bowls for milk and cereal would be great to have.

it was nice and big, the room was comfortable and the bed was very big.

I didn’t like a few things: - Pools closing at 6pm - I think the adult pool should stay open longer as not everyone has travelled with kids - After about 10pm or so it’s hard to find any food in the hotel, also seemed their was no room service. I had to walk to the beach area about 15mins if I relaxed for too long and overslept. This was a-bit scary at night as a solo traveller. - The water fountains really need to be cleaned, they have a terrible smell -Bathroom was outdated

The staff are amazing and great fun for kids with lots of activities and engagement We had good food and the drinks we great (none of the watered down cheap stuff)

The pools are very cold and some facilities eed to be upgraded. Fountains at the front were not working and so the stagnant water had flies and vegetation growing.

The food was excellent, the staff very nice and the bed very comfortable

Our room was from the street side and the noise from the early morning traffic was disturbing. The wifi was very week, and the inside pool rather small. Still, altogether, very good and beautiful hotel.

great beds, we wanted to take it home !! great room and very clean

The food!! it was the worst buffet we have experienced for many years, the same items for the ENTIRE stay, poor quality and VERY poor choice, we were there for a week and got to the point we had to start eating out owing the same food with ZERO change day after day, go to the Protur Florina in Son serva, then you will get a fantastic choice and food quality. the Zafiro Palma Nova is also excellent, this Hotel is way off the mark

The hotel was clean, the rooms spacious and the pools nice and quiet. We never had any issues finding a sun bed.

I wish the WiFi connection was better. My partner and I are food lovers and felt the buffet was more tailored to childrens tastes and did not enjoy the food as much. However it would be great for families!

Amazing friendly staff, amazing food!

Better internet needed