Everything

Nothing

The location was ok. About 10 minutes walk from the town centre. Eileen and Jon in the bar were amazing.

Beds close together. No air con - room felt stuffy. Configuration of the hotels is strange. The lifts are in odd places.

Dinner was very good and the new decor of the lobby

The bathroom had a lot to be desired, kids running around unsupervised, car park full, certain staff members not helpful, the price was too high for the service we got. Breakfast was poor. Public bathrooms were absolutely disgusting

It was our second time staying in the hotel. We came back again to celebrate birthday. Receptionist was helpful in getting our room ready when we arrived earlier than check in time. Hotel was clean and after recent modernisation. We have received nice surprise from the hotel management in form of Birthday card and a drink token which was unexpected and really nice gesture. Breakfast was extensive from cereals to cooked meal. The only small minus that the chafing dish didn't keep the cooked food warm- however there is an option to order from the b. menu. Live music in the bar and really friendly staff there. Lovely hotel for family stay. Amenities such as pool, playroom for kids. Would definitely recommend the hotel.

look warm food in the breakfast

Staff/food and garden

Bed

Loved the location. Facilities on the hotel grounds were top.

Not enough info on the facilities. Weren't told on arrival of the available facilities.

Breakfast was great. Location 15min walk from town centre. Friendly staff and excellent facilities

This hotel is obviously geared up for tourist coaches given that it's in Killarney. Its on the edge of town. Staff were very friendly. Food was good.

Be prepared to queue up for ages to get a hot breakfast !

Bed was comfortable

Dirty carpets, room was poorly finished, breakfast was so cold. And two far from town.

Reception staff were very attentive and friendly, helped with inquiries and check in was smooth

Restaurant floor was messy at breakfast time.

Grwat location, 20 minute walk from the town centre, and on the edge of the beautiful Killarney National Park. Very comfortable bed, spacious room, friendly staff.

Short walk to town Good breakfast

Bathroom in need of refurbishment. Hotel lacked atmosphere.

breakfast and the room

walking

clean, good facilities, exceptional leisure centre

too far away, breakfast wasn’t great

Fantastic hotel for families with plenty to do for kids of all ages.

Couple of arcade machines broken ie. Accepted money but not working! Also our room was down back of hotel which was a long walk. Would be helpful to access rooms through doors nearer those rooms.

no childrens play are open during the week also where pirate ship is was covered in dog litter and dangerous stones/rocks in pirate ship

The pool and how quite it was there.

The tomato soup as we wasn't told what soup it was on the menu and I'm allergic to tomatos