Our rooms were ready when we arrived. We were traveling with 2 other couples and our rooms were all located together. Rooms were very clean, and the beds were comfortable. Breakfast items in the morning were just right. Excellent location and value.

The hotel is not air conditioned but fans were available.

Great rooms - well decorated and impeccably clean Extremely comfortable bed and beautiful bathroom Plenty of wardrobe space Beautiful breakfast room/ lounge area well stocked with teas/coffees and lovely breakfast selection in the morning. Lovely hosts who are always available

I couldn’t fault anything

As we were not really expecting breakfast we were very pleasantly surprised by the provision of croissants, bagels, yoghurts, fruit and cereals together with tea, coffee and fruit juice in the residents' lounge. The room was well equipped and the shower was really powerful and lovely and hot. The location was excellent - literally a few hundred metres from the main town but in a lovely quiet area. Plenty of bars and restaurants to choose from and very close to Ross Castle in the National Park and to Killarney House and Gardens - both of which are well worth a visit.

It was very hot in the bedroom even with the window open (it only opened a couple of inches) - there appeared to be an air conditioner switch in the room but it did not work. An additional shelf and hook in the bathroom would have been useful to hang clothes and to put our toiletries and toothbrushes.

I recently had the pleasure of visiting The Birches in Killarney with our 5 years old daughter for 2 nights, and it was a truly delightful experience. The ambiance was serene the room was immaculate, the staff (David & Monica) was great welcoming the breakfast room is lovely and self-serve you kind of feel at home, and everything about the place exuded charm and warmth. It's a gem in Killarney, and I would highly recommend it to anyone looking for a memorable experience. I can't wait to return! 10/10

Nothing I observed or I can think of my experience.

The location was perfect. So accessible to Killarney literally a five minute walk. The staff were pleasant and the breakfast was sufficient. The shower head was awesome.

Our only critique was that some of the appliances in the kitchen were new to us so maybe some written instructions on how to use them might be helpful especially for those of us in the US.

They did not clean the room automatically- they said we should have put out a sign to clean ! 😂 The opposite to the rest of the world ! No sorry or anything

Monica who checked us in was quite pleasant and helpful with information. Free parking and location proximity to downtown Killarney.

Lugging three flight of stairs with two pieces of heavy luggage. The room was quite noisy with both inside and outside noises. This is a budget hotel with no air condition, safe, fridge or the usual amenities found in hotel with this level of pricing (had to request shampoo). Breakfast was quite limited.

Really friendly staff, very clean, very spacious room and big bathroom. Very modern and comfortable.

It is just outside of the center of the town, but in walkable distance. The room is big enough to open both of our luggages and the bathroom is big enough. Both rooms are clean.

I wish each room has a hot water kettle, so I don't have to go to the public room to get one cup each time I need it. There was no real breakfast but a few pastries. We wish there was a shelf in the shower, so we can put our shower gel, shampoo and conditioner on the shelf when we had our showers.

Everything

Traffic noise in early morning

Very clean, modern facility. Large rooms, good bathrooms. Very close to town center, yet far enough away not to hear the noise! With carparking too!

Finding out I couldn't book them for my next tour group, because they've been contracted by a major tour company for the whole year! 😓

Quiet. Clean. Very helpful and pleasant staff.

Was a great stay, friendly host, clean and comfortable. Short walk to town. Would definitely stay again

Very clean and comfortable. Within walking distance to Killarney town

Nothing

The staff were superb and really friendly. Location was superb and the rooms were modern and comfortable.

Booked on behalf of my parents- they said the staff weee exceptional and the room was top tier

The owner was very helpful and the rooms/bathrooms were spacious and comfortable. Breakfast was simple but good... pastries, cereal, yogurt, juice, coffee, tea. The location was also really convenient and within easy walking distance of local restaurants.

location, breakfast, facilities

no face cloths

location was amazing. Big bathroom. Beautiful Big bed

no kettle in the room . room was too warm

good distance from centre and quiet comfortable room

nothing

This was definitely one of the most comfortable places we stayed in our 10 days in Ireland. The whole place was spotless and bed was by far the most comfortable and shower had best water pressure and again was spotless. Sad that we only had one night here. It was a Monday night and we could not hear any noise from others staying here. Very nice selection of breakfast items in the morning, and we would absolutely recommend this place! What a gem!

not applicable

Short walk to pubs and restaurants lovely clean and spacious rooms and bathrooms fantastic shower and comfortable bed

Modern room and building with exterior car parking for free. Well located, at 5 minutes walking distance from everything. Super clean, one of the best during our trip in Ireland. They also had a light breakfast available, self-service in a community space. A really nice surprise, totally recommend!

Good location, didn't have the franchise feel, but was clean. simple, relatively spacious and quiet. Breakfast was spot on too.

Honestly , all good

Flexible when flights were changed. They had a nice continental breakfast available with breads, croissants, scones and yogurt. Great location, easy walk to Killarney center. They gave great restaurant advice.

Perhaps add tissues to the room.

Location was excellent. Plenty of parking outside. Spotlessly clean. Very comfortable rooms.

Nothing at all negative.