We had a wonderful time at the Oberoi. The room and amenities were perfect, the breakfast absolutely fantastic, we had wonderful drinks and dinner at the Eau Bar and Fenix restaurant. All the staff were adorable and efficient; from the guys at security, the reception, room cleaning and restaurants, etc... a special thanks to Mr. Soham Gupta (F&B manager) for his kindness and professionalism. The Oberoi definitely became our new home in Mumbai and we'll definitely stay there again next time we're here.

Nothing

Excellent service and good facility.

My stay was beyond exceptional! Every member of staff I had the pleasure to meet was professional, courteous and kind. Joshua and Anthony at breakfast at the Fenix, Chinaa from housekeeping,, staff at the pool, Gauri from the front desk are a few of the members I had the honour to meet.

Room

Duty manager doesn't recive calls

First we had requested a room with a sea view and luckily they upgraded us to a suite .. that was amazing !! Secondly we were celebrating our wedding anniversary and the hotel surprised us with the cake and the room decorations.

The delay in the breakfast preparation for the selected items in the menu

Außergewöhnliches Hotel, sehr schöne komfortable Zimmer mit hervorragender Ausstattung, sehr zuvorkommendes Personal, ungewöhnlich variables und köstliches Frühstück. Gute Auswahl in den Restaurants.

Keine Kritik.

Everything

We need halal options on breakfast

Breakfast as usual was superb The pools and gym guys were very friendly and helpful

Don’t have any complaints

Location and all the amenities

Everything was absolutely perfect, from the service, the space to the breakfast. What stood out the most for us was the friendliness of the staff , they made our stay very special especially Remi and Lisa at the pool and Jason at breakfast. Highly recommend staying here , thanks for everything :)

Nothing.

الخدمة السريعة للموظفين .. النظافة

لا شي

beautiful hotel with excellent staffing. the level of luxury was unrivaled

n/a

The space is gorgeous, very luxurious, spotlessly clean and tastefully decorated (love the fresh flowers displays throughout) but what really stands out about the Oberoi is the service. It’s truly above and beyond. Sachin, Noor, Satish, Arjun, Kajal, the chef and so many others really made me feel cared for and that is why it is my favorite hotel in the world. The breakfast is excellent, with at least 3 mango 🥭 options and 22 fruits overall. I really appreciate that they accommodate vegans. And the Oberoi signature massage treatment I had was otherworldly. Don’t miss the 7am yoga class on the pool deck!

Nothing - what’s not to like?

Fantastic property with a vibrant yet calming lobby overlooking the coastline of what is an otherwise anything but calming city. Tasteful and minimally decorated, which suits an urban hotel stay. Service was excellent, very accommodating, informed and courteous. Excellent breakfast buffet with so much choice while maintaining quality

Poolside deck chairs were limited. Wasn't even that busy but could not accommodate all the sun-makers

Staff were so welcoming and helpful. We were upgraded to a corner suite which was fantastic and the view was great. Spoilt for choice at breakfast. Fabulous hotel in an excellent location

Nothing

Service exceptional, beautiful hotel with great rooms and fabulous breakfasts

Nothing!

We visited The Oberoi, Bombay, to celebrate our 25th anniversary in January 2024. It turned out that The Oberoi clearly exceeded our already high expectations. Upon our arrival, we were greeted by Harleen, whose warm and friendly behavior made us feel welcomed and valued as guests. Her attentiveness and genuine kindness were constant throughout our stay. We also were very surprised to find a wonderful chocolate cake in our room on the occasion of our anniversary. Besides the great location and wonderful design of this hotel, the entire staff at this wonderful hotel was very friendly and attentive. We especially want to mention Sous Chef Richard, who accompanied us culinarily throughout our stay and continually surprised us with unexpected delicacies. Unfortunately, we missed the Saturday brunch. We hope we will soon have the opportunity to make up for it. This hotel is one of the few 5-star hotels that, alongside luxury and quality, manages to convey a family atmosphere where one spontaneously feels at ease. We are sure when we return, it will feel a bit like "coming home". We are already looking forward to it and thank The Oberoi Team for its hospitality. Oliver and Nicole

The service and the attentiveness of all staff was amazing. Breakfast was a highlight and beyond what I had expected. There was a nice selection of fruit, vegetables, pastries etc. and in addition it was possible to order things from a selection of international and Indian breakfast dishes. Truly outstanding.

I chose this property mainly based on the outstanding rating on booking.com. 9.3 is not justified, in my opinion. First of all, the noise insulation in the rooms is not sufficient. I woke up several times during the night from loud noises from other rooms or from the corridor. When the person next door showered, it sounded like it was in my own room. During the days there was some renovation work going on (even on Saturday), which made staying in the room uncomfortable. Secondly, some things in the room were damaged or looked scruffy, which shouldn't happen in an expensive 5 star property: the privacy blinds were ripped, one lamp shade and curtain was stained and the trash bins were scratched and in one case not clean (lots of sticky residue on the bottom). Finally, some places weren't cleaned so well. Not a big deal, but I expect better at a 5 star hotel.

Breakfast was really good near the magnificent lobby!

Amazing location! One room was upgraded for free as they couldn’t provide rooms next to each other. The ambiance and the fragrances around the hotel were amazing. The staff were extremely polite and accommodating. There were also a variety of options for breakfast.

Good room layout. Friendly staff

Air con should control room humidity. Towels/clothes/bedsheets felt slightly damp Expensive restaurant/bar/drinks Room smelled weird

Everything, there was nothing I could fault. The staff, service, rooms, facilities were excellent

Nothing

I never had a better service in my life

Everything was perfect

Everything was amazing from staff to breakfast, room and how clean the hotel was one of the best places I have ever stayed

Nothing

Ok

The location and pool area.

Staff attitude, friendly and professional

View from the room. All north side rooms are facing the Trident hotel

Peace staff

Nothing

Breakfast was ok (not as wide a variety as other hotels I stayed at). Room was not always replenished with all the toiletries everyday Nice to stroll/walk on the waterfront - lovely atmosphere

Location: if you needed to go to Bandra or Juhu, it was a distance away. Just wish people would drive in a better manner, the driving is so unruly & the unnecessary hooting does not portray India in a favourable light. People spitting all over & anywhere - in this day in age I thought that this would have ceased.....so unhygienic. Also sad that there is so much pollution

Best location and staff is super friendly.Best hotel I have stayed in my life.Loved how calm it was in comparison to trident.

Comfortable hotel that is both beautifully styled and offering quality in product & services. A convenient place with great beds, showers breakfasts and general facilities. Location is nice, on the seaside part of south Mumbai offering some refreshing winds in the later parts of the day