We got an upgrade for the same price. Big and beautiful room with a nice sight on the market

there is no electrical outlet at the desk for my laptop

La situación magnífica.

Coincidió fechas con calor, no era posible poner aire acondicionado en la habitación que era muy calurosa. Desayuno buffet muy escaso.

Nice room— great location across from the Mercado Central

gute Lage, schlechte Schallisolation der Fenster, schlecht geschlafen.

Hohe Erwartung wurde nicht erfüllt. Ein mittelmäßiges Hotel.

La ubicación en el centro histórico

En la habitacion nos encontramos una araña. Muebles muy antiguos (de los antiguos dueños me dijeron) una de las ventanas nada insonorizada y entraba frío. La cama casi pegada a la pared x la parte de los pies que te dejaba muy poco espacio para pasar..no más de 20 cms.

Great location

Despite arriving by motorcycle they could not fit us in and we had to use a public car park which was difficult to get to with the one way system.

Location was great and breakfast was good

This is definitely not a 4 star hotel. It is very tired and needs upgrading. The cleaning standards were very poor.

Excellent position, the staff was very nice.

A little bit old, I wouldn’t say the facilities are those of a 4-star hotel.

Great service, friendly staff, nice rooms

Great location and staff, good size room and A/C.

It's very near the Plaza Mayor and a little noisy on weekend nights.

Great location close to main attractions

A little loud during nights

Exceptionally helpful front desk staff. Size of room was perfect, Loved the big windows that opened to get fresh air. Good AC. Great Location

Soundproofing from outside could be better. On the weekends it can get loud late in the evening.

Great location. Steps away from the Plaza Major and other sites.

The hallways lights are on a sensor and you have to step out into a pitch black hallway before it turns on, feels really unsafe. There are parts of the hallway where the sensor doesn’t pick up movement and someone could be hiding.

Very friendly female receptionist. Super location, two minutes from the Plaza Mayor. Ten minute walk to the cathedral. Lots of cafés. Restaurants and shops in the area.

In advance we couldn't book car parking and they were full when we arrived. They have no discount arrangement with any public car park which is disappointing. Rooms at the front suffer from noise levels on a Saturday night and early rubbish collections! Difficult to find with one way system E en with gps.

easy to access but no instructions how to get there by car, view that it is a walking zone and restricted area for cars. I was confused where to park in their park. No instructions were shown.

The first receptionist was a professional. The lady in the breakfast area should be fired immediately. She has a bad attitude, unfriendly, she makes noise on purpose w/ the dishes so that the guests do not stay long in the breakfast area. All in all rude. The 2nd receptionist was also rude.

Excellent location, right next to the market and the main square. The staff was very helpful and friendly. Breakfast was also good.

Since it's in the middle of the old town parking might be an issue. I looked for a hotel with parking, this should claimed to have but didn't. There was a public parking a few hundred meters away so no big deal in the end.

Great location, very close to all attractions. Staff are friendly, and accommodation was good. Recommend this hotel if you are in the area

I don’t like having to pay for parking, but I guess that’s the way things are done.

Location brilliant, 100yds from Plaza Major. Safe underground parking 30yds. Polite and friendly staff, very helpful.

Outside noise. People shouting, singing enroute home past the hotel .

location

noise outside after bars let out

Nice bright room, kingsize bed with a firm mattress, very good buffet breakfast, excellent location, very friendly and helpful staff, also very dog friendly

Room heating was fine, but bathroom was cold. Couch in the room seemed broken on one side.

Room & Location

Great location close to Plaza Mayor and with own car parking

Nothing to report

location, service, room, help when we needed it with our car issue

nil

Central, Friendly, Comfortable

Service Dog considered as regular pet but negotiated for them to waive 30 Euro per night fee.