great pre organisation of the trip

the apartment was a little unclean and unwelcoming, though it was quickly rectified by Tina, then we had lots of loo running and shower no working, but it all got sorted, very easy and the balcony was lovely to sit out on, possibly wouldn't grab the penthouse for the usage of steep steps, up and down with glasses etc, though nice if as nearly a split apartment

Excelente ático con vistas al mar y piscina privada, un lujo

Sin televisión en dormitorio y colchón y almohadas regulares

Spacious, quietness,view,lovely board walk.Security staff were always very friendly and helpful.

We didn't have a car so grocery shopping was a little bit difficult but we got used to it... On a very small issue, afew more dish washer tablets and washing machine tablets would have helped. .

The apartment is modern and spacious, we had the two bedroom apartment and both bedrooms came with en suite. The Urbanización is well maintained and secure. The apartments decor is cute and the views from the terrace are sensational.

Unfortunately for this there is a list. 1) The pools maintenance is poor. The pool tiling is falling off at an alarming rate, everyday we had to deal with more debris and tiles in the water, we stopped swimming in it after the 4th day because the water became so dirty. Management claims the pools are to be cleaned once a week but we had issues with the pool guy, first time he came he said he had come the day before (not possible we were there all day) then upon request he came for a second time to “clean” the pool but he was there for only five minutes and then emptied the net back into the water. The ph and chlorine levels weren’t checked either. 2) The second bedroom had a rancid smell. I don’t know what it is or why it happens but you couldn’t have guests staying in that room, the smell is too bad. The master bedroom smelt like someone had been smoking in it previously (there were pieces of tobacco under the thin mattress?) 3) The bathrooms have bugs that scurry across the floor. 4) the cleanliness of the apartment wasn’t the best. We found used chewing gum pieces in places around the apartment. The bed was stained and debris under the mattress. There was a lot of hair. Cutlery and glasses dirty and the fridge smelt like it had been cleaned with dusting cleaner (like furniture polish). The last thing, it comes across super tight to only provide one loo roll and barely any cleaning items. You shouldn’t have to pay for your apartment to be cleaned when you spend over 2900 euros for just over a week.

Apartment was spacious and clean, terrace was a very good size and in a quiet area.

The private pool requires some maintenance, few missing tiles etc

Our apartment was situated very well, with beautiful view. Apartment had huge terrace with a pool where one could find place to sunbath or hide in shadow.

Dishwasher not working properly. In general the electric equipment would use some upgrade.

We absolutely loved the position in the complex and the view from the apartment. It couldn't have been better. We also appreciated the unexpected upgrade and the help provided by Katarina when required. Well equipped kitchen and good washing machine etc. Perhaps a couple of smaller kitchen mixing bowls would be good.

The office wasn't staffed when we arrived , it said open until 18.00 , we arrived 17.45 . We struggled foe 25 mins ! to find the apartment in the large complex. The gym needs some maintenance. We stayed for three weeks and no complimentary change of linen was offered. If we stayed for 3 separate weeks, presumably the linen would be changed between each rental. This seems a bit petty. The dishwasher didn't clean when we first used it but when we gave it a good deep clean, including the filters, it worked a treat. I think perhaps this should be part of the cleaning schedule.

This apartment is located in fabulous part of Estepona. The flat is with amazing facilities. All were so cleaned. This area is located too close to the center of Estepona, nice supermarkets. Surrounding area( outside) is very clean and there are a lot of beautiful flowers and trees.

I don’t have any claims