Nice but needed maintenance. AC upstairs did not cool properly. Leak under bathroom sink. Both issues reported and worked on but still not completely fix the problems. Otherwise all was good.

Bears are welcomed us. Wonderful location.

Great views, family of bears walking around

Beautiful cabin, exactly as advertised, plenty of room, amazing view and reasonable price.

It was cool

The cabin was pretty & the room layouts as described. The toilet in the bedroom screamed all night, every night. The pump kept thumping & pumping every single night (at pretty much 5 minute intervals). It kept us up so much & so loud that we shut off all the water to the toilet until we had to use it. Ridiculous. The shower curtain did not cover the entrance to the shower so it soaked the entire floor & we had to use the towels that were intended for us, to clean up the floor after each shower...which meant unnecessary laundry while we were on vacation just so we could have clean fresh towels for our bodies. Ridiculous. There were cobwebs in many areas that led us to believe that no one had been there to freshen for our stay. The bathroom for the bedroom we stayed in was honestly the worst. The walls were scraped & damaged without repair. The curtain in the window- Crooked & hanging on a pole that was clearly not intended for that window. The tile at the toilet was cracked badly. I took pictures of it all. Door handles to the outside porches falling off EVERYTIME we touched it to go on the porch. The bed was HORRIBLE. My husband and I kept rolling to the center of the "nest" . It was a big dip in the middle of the mattress that we could not get out of. I left with a horrific back ache that lasted a week. (We are not old & do not have physical issues that cause this ever) The sink in the bathroom was not functional. When we brushed our teeth, it backed up and then streaming into the cabinet below - had to clean that up too & then not use it for the duration of our trip. We were only there for a few days on that leg of our trip. It was not worth trying to get someone to come fix these things that were CLEARLY LEFT UNDONE. It would have been more hassle to have people in to fix this while we were on vacation. It should have been right the fist day we walked in. We have stayed in better places in Gatlinburg. We venture here frequently. This was unacceptable. It was alot of things like this that made it less than pleasant, less than convenient, more than frustrating and irritating. The refrigerator door has an issue and would not catch right, so we found it open frequently. Small issue but still an issue. As a whole, small issues everywhere. Should have been better all the way around. On the upside, the views were gorgeous. The wifi worked well. The pac man game upstairs was fun and worked well. It should have been better.

We took the kids on fall break and we had a blast at the cabin

This was the perfect spot of 8 adults and 2 two year olds! We seen 2-3 bears each day and even had one get in one of our vehicles- made sure the doors were locked after that! The parking spaces were very small but we were able to fit 3 vehicles. The refrigerator didn’t stay super cold while people were in and out of it but would cool back down over night.