Functional rather than romantic. Suited our needs.

The food wasn’t great

rooms and breakfast.

no hash browns.

Clean, modern and easily accessible.

Very busy car park and at breakfast time.

Very clean and staff were very helpful food was amazing

10-15mins walk to Bicester village, well maintained facilities, wonderful staff - friendly and very helpful.

Nothing to fault at all

Lovely clean and efficient hotel. Good location. Only gave it a 9 as you have to pay for parking which I always think is a bit cheeky if you’re staying in the hotel.

Nothing

Staff friendliness - really great. I stay in a lot of hotel for work. The staff were absolutely brilliant on this rare leisure stay with my family. Every single staff member really friendly, chatty and helpful. Made a massive difference. Thank you

n/a

Location, cleanliness. Facilities

Only scrambled eggs. Pillows seemed hard but it’s a personal preference

Location and facilities. Tammy on reception was warm and friendly. At last- a hotel that has lights and power on both sides of the bed !!

Finishing breakfast very promptly at 9.30- the staff were rude when explaining to a guest that all they could have was whatever food was left- very unprofessional.

Hotel was lovely. Nice and clean lovely helpful staff and good breakfast

The bed was to hard and pillows where to fat and hard

Brilliant location. Only 5 minutes driving to the Bicester outlet.

Need to pay for the overnight parking on site and the water tasted funny even after boiling

New hotel is a fantastic location.

No EV chargers

Good standard, clean, friendly staff.

Breakfast was very busy and I think if it finished at 11am instead of 10am people would be able to spread out more and you would be guaranteed a table.

Easy access to Bicester and clean.

Modern and fresh. Nice room

Awful people smoking by the entrance so we had walk through clouds of other peoples’ exhaled cigarette smoke. Such a silly place to locate the designated smoking area.

Nice hotel

There is no reason to take money for parking in hotel that is not located in city/ town centre. There was plenty of parking space available because the hotel is not located in the centre of something.

Very good hotel

Nothing

This is the second time we have stayed at this Hotel. The Breakfast is like 4* We just like the whole vibe of the Hotel, all the staff are so welcoming and helpful. Also I had asked if possible for the upper floors, they kindly gave us a room on the 4th, Many thanks to the Hotel for fulfilling our request.

All we could say was maybe no Carpet but we realise this is for noise.

Was really nice but not much choice

Having more staff was waiting to be served with coffee but the girl at reception didn’t want to know yet in the afternoon they was great came straight away ….. The girl in the evening even went into office

Room was sound. Chap on front desk at 10pm ish was really helpful and welcoming. Really enjoyed my stay here for work. Breakfast the next morning was good too.

Clean comfortable (see "didn't like" though ) and convenient, friendly staff, a good breakfast choice.. I see my review of our stay seems to have generated a "6" rating on Booking.com this is a reflection of our one bad stay and not of the previous stays which have generally been excellent.

We have stayed here a number of times but on this occasion the bed was uncomfortably hard (room 431) and not a good night's sleep. I emphasise that in our experience with this hotel this is an unfortunate one off event previous experiences have been excellent

The room was good the bed comfortable. Hotel pleasant and airy.

Room was a bit small.

Rooms are clean and neat. The food from hotel restaurant is not bad.

Location is a bit far from Bicester village and there is no restaurant or convenience store near the hotel. Tap water has a strange taste and had to walk about 1 km to buy bottled water. Getting a cab is not very easy as well. On the day we arrived we couldn't get a taxi on Uber. Bicester Visitor Center at the station helped to call a Taxi for us. On the day we were leaving, the hotel staff just gave me the name of the taxi company and asked me to google for the number and call myself.

Great location

Pillows like rocks

Everything was perfect, from very nice and helping staff to how clean and modern the hotel is! Thanks for the comfort!

Not the case

Location, spacious shower.

No fridge in room and hair dryer didn’t work.

Clean, a lot of parking 5 pounds / day Close to Bicester village

Nothing