Didn’t have our reservation and check in closed at 8:30. Door keys went offline during the night. People stranded outside their room pounding in the door in the middle of the night. No front desk to resolve. Website says front desk 24/7. Worst ever.

Check in was difficult. Our first room had no tv, refrigerator or microwave. Got moved and second room had vice grips for a doorknob. Staff left office early.

Not nice, I would never stay here again

After spending several hours trying to check in, I was shown a shabby room with a non working AC. They managed to find me another room at a different motel. I spent over a week at this facility but had to cut my stay short. I was assured that the difference would’ve refunded. Magnuson Park Vue refused. I am part of a group of fifty pilots that visit Ely yearly. This facility is now blacklisted. Do not shy away, run away from this operation.

Hotel and property good. Connivant location close to downtown Ely. Room clean and large. Nice Bathroom and sink. Had a refrigerator and coffee maker. All good, I have a good night sleep and was comfortable Room for Improvement: TV and Dish did not work. Could not see news. Had no contact with check in person. The information and key was left with my name in an envelope on the main door. It had my address and information in it. Not safe for security. No one manning the office at 7am, where I was told to finish my check in. Could not talk to anyone. Door open and unlocked but no one in the office. No coffee and no cont. breakfast as I could see by sign on the door. I am traveling and really need my coffee. I could have taken stuff out of the office. If I was a thief. Lastly, I wanted to change card from my sister-in-law who booked the room, to my card. No one to help. I waited and was told that no one was there, so I left. It cost me extra time and concern about our CCs. Thank you for reviewing my feed back. Respectfully, James Brown - staying at property Janine Brown - booked room and card used. 208-800-8849

No one at the front desk, had to call to get service. Our door wouldn't unlock we were told to put a shoulder to it. Internet was out no TV. Contacted manager said TV would be up and running in 30 minutes would check back in with us. Manager did not check back in express the manager that this was unsatisfactory and that we would probably be leaving. Spent the night tried to turn in our keys the next day no one at the counter no one answered the phone had breakfast came back no one at the counter no one answered the phone.

The front desk messed up the billing for two rooms upon arrival. Keys to rooms did not work. Rooms were not very clean. Carpets full of stains and crumbs. Blood stained bath towels and no hand towels. The mattress had a broken spring poking out of the side of the mattress and I almost gashed my leg. Come to find out, someone complained about that on yelp 11 months ago and they never replaced the mattress. Lucky me. The air conditioner is a joke. As in, not good at all. I had no refrigerator in my room, but my friend did in his. We've gone back to the front office 5 times to get the bill fixed and there's no one ever there. Guess who else will never be there again...ME!!!!!

Nice clean older motel. Very nice people, pleasant to work with.

The staff was helpful and friendly. The toilet was leaking. I turned off the water to it so it would be quiet. The weather stripping on the door was flapping. Glad it wasn’t winter. Otherwise, it was fine. The beds were comfortable and clean.

Cardkey didnt work the first two cards, and then didn’t work the next morning locking me out, ice machine was out of order, my milk at morning breakfast was expired, and we waited in the office for thirty minutes trying to check out before giving up and just leaving a note with the card key saying what room we were checking out of so we could get back on the road.

Good place to stay.

In the older part of town.

Let me book after hours but no one there to check me in, had to rent another hotel, no one answered or came for two hours.

No microwave no fridge. No wi fi

The room was clean enough and an average motel room. I arrived at the property at10pm and no one was there to check me in. They left my key and receipt taped to the door. In the morning there was no continental breakfast as advertised. There wasn’t a clerk to be found and the office was locked

Wi-Fi was so weak as to make it unusable. Bathroom toilet made loud screeching noise when flushed. Exterior is rundown. Cheap but not cheerful.

Checkin was pleasant, price was right, heater worked which was great because it was a cold day!

No internet, no TV, front desk locked up and left as soon as I arrived. I was a solo female traveler, now alone at the hotel, trying to figure out why nothing worked. I felt vulnerable and unsafe. I tracked the desk employee to a sister property. He offered a refund and I went elsewhere. Looking deeper at the reviews I found that this is a longstanding problem with this hotel. I questioned why Expedia would continue to allow a property like this to continue booking through them, since they say they have tv and WiFi but clearly didn’t have either one.

Staff great. Clean inside but outside property very neglected

The receptionist was great

Clean room Very quiet

Toilet is too low for most people,

The hotel was really good!! Clean!! The room was very spacious and clean! The breakfast was really good! Bagels, bread pancakes , coffee and other drinks

Very nice area close to the downtown. Convenient for walking to shop or sightseeing the casinos and historic sites. The rooms are very clean and modern and offer many amenities, including a continental breakfast. Quite comfortable beds and pillows are a plus. The staff are friendly, courteous, and make the stay very pleasurable. Will make this a repeat stay when out this way again.

Old Motel, looks rough on the outside, but the room was clean, bed comfortable, great hot shower, a good breakfast and very friendly manager. Let us check in early.

The staff was very friendly and helpful.The room was extremely clean and neet. They did not have the breakfast in the morning, all they had was doughnuts and coffee and we did have a problem with the toilet when we got there that was fixed.

Service was great. If you don't need anything. Office closed at 9pm. No room maintenance ( making beds, throwing garbage or towels)in 3 days. Breakfast is coffee only and only after 8am. Doors would not open properly or lock. Microwave didn't work. Asked for extra towels since 3 in room, and were told maid didn't show up so no clean linens.

No one there to check in, then when able to ck in at 7:30, TV was broken, just not a joy able experience

Quick and easy check-in process, great bathroom and shower. No fridge, microwave, or telephone in room.

The good was a clean bed and hot shower, and the room was warm. The toiiet was short making it difficult to get up, with a bad knee. When flushed the toliet made a loud noise that went on for a bit. The TV didnt work. There was No free breakfast as advertised, the guy at the desk said they were out of everything and only coffee would be avaiable in the am. But we left at 530am and the office was closed, not opening til 7am so no coffee either. The door had to be lifted to open it and husband had to use his strength to get it open as I could not. This place needs some TLC. And if advertising something it should deliver. This goes on my list of do not stay places.

Enjoyed it!

The carpet was filthy and stained and smelled. Found alot of hair on beds. Host at front desk was helpful but this place is in very poor condition and the price was too high.