2 nite stopover on way to NZ. First room (deluxe) was not acceptankecax smelt very musty. After complaining we have been upgraded in way back when we stay again, also gave a late checkout, They were most apologetic. Hotel in good position, Easy city to walk around.

All the staff were attentive from the time of our arrival to when we depart. Upon finding out that it was our first time in Singapore, we receive a complimentary upgrade to a club room with a balcony facing the marina. Concierge service was top notch. I love the convenient of using QR code for requests during our stay.

amazing service. I visited Bali for a few days and did not want to take all of my luggages with me. They safely stored my luggages until I came back. That alone relieve so much traveling anxiety.

This is a beautiful, clean hotel located in a great area. Highly recommend.

Extremely unprofessional property, stay away

Hotel was amazing, staff were amazing, food was amazing, only problem was the swimming pool was out of commission for the whole of our stay.

It has been great I got upgraded to an amazing room, staff were lovely and super helpful! I would defintely stay here again!

Overall this was quite a nice hotel. We did receive apparently a room upgrade into a larger room which gave us a nice big room with a king's size bed. I have a feeling this may have been because the pool was being repaired and was unusable. This was a little disappointing as it was part of the reason I booked this hotel however we could use the park royals hotel across the way which involved a short 5-minute walk. The Park royal hotels pool was very nice I would have to say. There is a small bar fridge in the room however the drinks in the fridge are apparently spring-loaded so if you remove one you automatically get billed to your room as a result it made refrigerating outside purchased drinks a little bit tricky! It does pay to look around a little bit in these hotels as there is usually a shopping mall which means you can go from one location to another without having to go out of the air conditioning. Just sometimes just takes a little bit of looking around to find the appropriate doorway! One of the party members was attending a conference at suntec convention center and this hotel was super convenient.

Beautiful hotel. Close to transport, shopping and restaurants. Everything was lovely and clean and the room was spacious. We will be back!

The place is at a high end location. Courteous staff with a very sumptuous varied options in their buffet breakfast. The place is clean and safe .

Overall an excellent stay. A problem with the original room at check in was resolved promptly and to our satisfaction. The breakfasts were plentiful, with a vast choice and a highlight. The bed was comfortable and the bathroom was excellent too. The hotel location was ideal, walkable to the Marina bay sands area, Raffles hotel and several shopping centre.

Great stay once again. One of the better breakfast buffets out of the main hotels in Singapore. Also decent pool area but pricey drinks. Gym is also good enough for a hotel

Excellent hotel and staff were consistently great. Areas to improve are bathroom lighting and the pool/pool bar were not of the standard as the rest of the hotel.

Nice view, room is clean. Good location for tourism. Better to add a curtain at the shower window, it is too bright if turn on the bathroom light in midnight.

Am amazing hotel in a great location 5 minutes from the marina and nearest metro stop - lovely staff and so helpful - great bars and restaurants and the room was amazing too nice and spacious with a fab view of the marina Loved our stay

Very comfortable. Good food. Great views.

The staff at this hotel are probably the most helpful and best I’ve ever experienced. Rooms are very quiet. Attached to two shopping centres which was good for us. Pool was ok nothing great. The breakfast buffet was 6.5/10

I was charged even though I fell sick and did not stay at the property.out of Respect for the hotel and other guest I didn’t want to pass along the cold I had and expressed this and was still charged.

Quiet, tons of shopping and dining options. Near to 2 mrt stations, Promenade and City Hall

Excellent

Smooth check in process, location is very good in close proximity to shopping centres and train station. Highly recommend

Rooms were large and clean. Staff was very nice and attentive. The hotel was walkable or 1 train stop away from many tourist attractions and hawker centers. My only criticism is the WiFi was really bad and I couldn’t stream things.

Great hotel if you don't mind patiently following up the procedures and services

It was lovely. The staff was friendly and efficient.

First time staying, won’t be my last. Highly recommended by colleagues and did not disappoint.

did not get the room we reserved and a/c inside the room was broken so it was like sleeping inside the costco refrigerated foods section. toilet looks like it’s been there for a decade or two. shower knob was also a little janky and the shower door couldn’t close shut

Nice property, great location.

It was walkable to major attractions at the Marina Bay area. Unfortunately, rooms smelled mildew (tried more than one).

Comfortable, well situated and clean hotel. The staff is helpful.

I stayed this hotel for three days with my mom. At 7 o’clock, Something sound occured in toilet. I checked the toilet, toilet water pipe was leaked. This situation was so ridiculous, and I talked this situation on the desk staff. I talked my room situation(Toilet water was overflow the bottom) So If possible, I want to change the room. Because of I was hindrance of travel schedule. But A india(?) woman with glasses, Cant do that. After this time, I talked about this situation 3times the other stuff, I changed the room. I had been travel over 25countrys and stayed a hundred of years Europe hotels. This is the first time(water pipe leaking was first time) And I am so in a bad mood about India woman attitude. But the other mans staff attitude was good. Also location, swimming pool, health club were so good. I think the woman staff need to education, and need to fix the water pipe in toilet. (I had a water pipe leaking video, but I didnt upload.) If fixed the water pipe, I consider to come again.

I stayed with my family. All the staff were kind. They respond properly even after early check-in and check-out.

Amazing view. Upgraded to a super high floor. Decadent lobby. Friendly staff. Close to shopping centre.