Do not reccommend Front desk staff did not handle situatiobs well.

Mia checked us in and she was FANTASTIC!!! She gave us great recommendations and has amazing customer service skills!

The staff was very good and took care of us.

Very nice staff and decent property. Property could use a few updates.

LOVED IT

Was z very pleasant say and staff was great!!!

I booked thinking this would be a good stay based on the photos and other reviews. When we arrived it was difficult to get to the location compared to other options. Once we realized where we were staying there was a sense of being unsafe from the time we pulled in. There are two hotels in the middle of two apartment complexes. Signs are posted all over the parking lot stating damage and theft are at your own risk (this was a major concern based on location). Even though it was late at night several people were walking around with dogs and doing things that were also concerning. Once we got inside the staff was friendly. The room was clean however the door was unable to lock. We ordered door dash since we did not have dinner due to a late baseball game and someone told the door dash driver it was their food (this did not happen the four nights we stayed at country inn). Our kids did not get to eat until 1:00 am bc of this. In the morning we went to have breakfast and a steady stream of people from outside came in to the dining room who appeared to be from the apartment complex not residence inn. I felt completely unsafe and was concerned for my children and our vehicle parked outside. This was the worst experience I have had in four years of traveling to Indianapolis for baseball. I will never stay here again and suggest anyone considering rethink the location!

They were very accommodating to get us an extra night in our room, and had a fun package for our pup. We did however, have maintenance in our room because the stove fan and dishwasher didn't work. The hot tub was also out of commission.