Amazing hotel, clean and breakfast with a view

Brilliant. Minute to the train and zoological conference centre

Whilst the hotel is convenient to the train station if travelling Europe by rail we did get a beautiful view of Central Station which is a beautiful building that would be the only highlight. They offer tea and coffee but no milk for the tea you can use the creamer in the room was advice. If you offer tea offer the little long life milk. The hotel is situated in the shopping area if that’s why you are here in Antwerp it will suit you. If you are here for the old town the hotel is at least 20- 25 minutes walk to see the historical area and the water.

One of the cleaning staff was rude, swimming pool is small and not heated and cold. Not worth paying for. Hotel manager and reception staff was helpful.

Close to train station and china town.

The hotel was very nice, excellent location for access to the zoo and Antwerp station, but I can’t say that it is a “nice” location. The room we had (apartment) was very disappointing. Lots of space, but everything was very tired and some things just didn’t work. Made worse by the shower flooding the bathroom if you had a shower longer than 20 seconds, dishwasher not working and general stains on the sofa. Really could do with a tevamp

Perfect location to explore Antwerp. Sadly did not receive VIP Expedia reward.

Excellent service and place!

Room was nice size and clean. Breakfast was nice and service was great! Big thanks to Eva and Alex for making our mornings great! Service at reception was not great! We had a late check out but our keys stopped working so we could not get in so my wife and baby had to stand and wait while I had to get new keys which took forever because of staff wasn’t very quick! Housekeeping came to clean our room and disturbed our baby’s sleep because no comunication between front desk and housekeeping. Elevator for entrence was not working so had to lift stroller and baby every time we left or came in to the hotel. Asked for help to sort out a taxi with a Babyseat but concierge did not understand and could not recommend a cab company that we could call and said that we could google instead. Reception was no helpful either. Another problem with getting a cab to the hotel is that they can’t park anywhere and they can’t use the hotel parking house as vans do not “fit” in there.

Overall good. Swimming pool was closed one day and the immediate area is very grotty, the only downsides.

Nice place

Staff were terrible, check was at 3pm, fair enough..I had been travelling on the overnight coach and ferry from London to Antwerp. I was going to the Antwerp Pride parade and villager 2pm till 5pm. I needed to refreshed up and have a change of clothes. I arrived at 12noon. I asked if I could leave my luggage with them and could I take a shower in the pool area and get changed. They point blank said No. She said that I needed the dessing robe once I check in so I can then go to the pool akd shower area. All they could do is offer me a toilet. Disgusting. When I got back in to check in late at 6pm I went to my room and there was no dressing robe or slippers....just told me bare face lies.......I dont know any major hotel chain where your checking in or out and on either days you can not use there facilties. Will never stay in a Raddison again. Wouldnt mind a refund for there disgusting Homophobic behaviour.

The hotel was ok for me but i book for three night i only do two night i asked to return the one night's fee or to save it for me i was told they can't help me because its was an Emergency so i was disappointed but i enjoyed my rwo days stay

When there are many guests at the hotel, there is a need to insure that there are available, clean tables so that the guest does not have to wait to get a table, standing, waiting with a full plate even though there are tables that has been left but not cleaned up. --- An option about bicycles was not delivered

I like the hotel as a whole. I must say that the bathroom in the family room could use an update. A lot of old residu of bathroom use, a malfunctioning lock in the bathroom. Besides that the small fridge in the closet doesnt cool.

Room was great, spacious & clean. The mini fridge in our room didn’t work & staff wasn’t able to get us a working one, didn’t love that part, but otherwise nice stay.

Spectacular room! Spacious with a view out of this world. Absolutely in love with the room. Shame the internet was slow and unsteady. Otherwise a great stay with wonderful staff, great spa options and beautifully kept common areas.

We had a lovely time. Room was nice, enough space and clean. Bathroom was fine although a bit smaller than expected. Breakfast was good. Employees were friendly. I enjoyed the pool as well. Water temperature was good although I can imagine that for some people it's a bit to cold.

Only small issue is poor Wifi

The air condition and the refrigerator are both only slightly cool. They need to make it to be able to be colder

I have stayed for 2 nights as I got married in Antwerp. I made a very last minute request to invite external people to have breakfast with my husband and I and the staff helped me organise it. I'll always remember their kindness.

During my trip, my mobile battery broke and I was in trouble, but I was very grateful to find a smartphone shop very close to the hotel. The hotel staff were friendly and welcoming.

Breakfast was cold and overpriced.

Price/quality

long check in time and too late in day for international travellers. everything else was excellent

The room was fantastic, with great views of central station. Lots of great shopping and interesting things to see.

Staff list the property is great! Rooms, however, require a lot of maintenance. From little details, like the leaking showers, to broken mini fridge. Staff made our stay memorable, especially the front desk, Kun, and manager Zohra. Sorry if I misspelled the names. AC was good, super quiet which I didn’t expect from the location, and location itself was great for travelers, next to the station. It was a walking distance to the old town, and it was a beautiful walk. Overall, I would recommend the hotel.

Great location

I did not book this room. I haven't traveled outside the US in several years. What is happening? Who checked in?

Perfect and convenient location, just in front the most beautiful train station. We arrived earlier and the let us check in , that was a really big plus. The room was good, confortable bed.

Nice hotel. A bit old

No benefits from being a gold member. Not even they mentioned it.