Dirty and poor condition

It was great for the price and for what we needed which was just a bed, location is great. The only thing I’d suggest is advertising the parking properly as we drove around for 40 mins trying to find somewhere to park. The room was very basic and dusty but tbh we just needed a bed to sleep in so weren’t overly bothered. There were no tables available for breakfast so we didn’t have any so couldn’t comment on the food.

Not nice rooms, tiny bathroom with stained shower curtain. Ratty carpet in room . Not much daily cleaning of room, bathroom sink wasn’t cleaned well

Would recommend to anyone with children due to narrow and long stairs. Room was not clean and very hot. I have seen better hotels in a very poor country than the one we stayed in central London.

Ok

Room was filthy shower curtain was mouldy hair in the sink carpet full of stains and the bedding had a foul odour as well as the towels definitely would not be stopping here again

Positive: The location is great. The hotel is very central and close to many attractions. The breakfast buffet was not bad either. The staff was friendly and helpful. Negative: The stairs are so narrow and it could be very challenging for a child or an older person. No elevator. The bathroom is very tiny and resembles aeroplanes toilets. Noise from the street, especially the ambulances that regularly drive towards the nearby hospital could be very disturbing during the night.

Good place to stay when visiting London. 5 minutes walk from paddington train station. No thrills or whistles, just good clean basic hotel with standard room facilities.

Unfortunately, this was a negative experience for us, and appears to be the case for others who have stayed here too. The room was filthy, and we found food on the floor. The location is convenient and close to transport links, but this is the only positive thing I can say on this occasion.

Close to station

Room was clean enough if a bit past its best. Main issue was climbing several flights of narrow stairs to get to the room, as no lift. Not great if you have lots of luggage. Can't complain much given the price though.

Room was not in the Seymour Hotel, but in another building along the terrace in the basement. Sheets and towels were clean but decor, shower curtain and bathroom were terrible and desperately needing attention.

The location is ideal. You can get on the Paddington or Edgware Road underground within 5 min walk and get to anywhere in central London easily. There are some shops and restaurants nearby. The rooms are dated. These appear clean. But...this is where the nightmare starts. It is crawling with bed bugs. You can't see them but when night falls they come out. I stayed two nights and have come back home literally covered in bites. They are all over my face, my hands, arms, legs, chest and back. It is the height of summer so I had a vest top/shorts set on and where the pjs covered is the only part of me not bitten. I'm on steroids creams, anti histamines and anti inflammatories trying to reduce the bite marks, some of which the doctor thinks will permanently scar. I look a total mess. To make it worse the hotel will not accept even the acknowledgement that they are in the wrong. even though the location is fab, avoid at all costs. Ive been home 10 days and still look like a dot to dot puzzle. Red scabby mess!!!

Absolutely appalling.. outdated and dirty!!

very close to Paddington station with direct train to Heathrow, room basic, lots of dining options close by. no lift and you have to carry bags up stairs to accommodation rooms

Amazing staff!

Room smelt a bit musty, but other than that very happy with cleanliness & staff. For the price with breakfast included, very happy. Would recommend.

It was the worst hotel I have ever stayed at

There was a mouse in my room at 11pm and I had to change rooms

This property is fine for the budget, maybe, but very tired. It needs a facelift. if you are not going to be in your room very much then it may be for you.

Easy check in and friendly stay. Basic but edible breakfast and ideal location for my business trip. room spacious, bathroom tiny but clean. breakfast staff lovely

I booked to stay in the Seymour Hotel but when I checked in I was told I was staying in another building. When I booked I asked for a lower floor room as I have mobility challenges. I was told that I would be on the third floor and no offer of help with my heavy luggage! The top flight of stairs was a nightmare and I injured my knee! However, back at the Seymour I enjoyed my breakfast and a member of staff carried my luggage down for me. Will not be staying there again!

The hotel was dirty, the room I was staying in looked like it hadn’t been cleaned in weeks. The comforter on the bed had white stains on them. The dresser had ants living on it and when I discussed this with the check in staff, they seemed uninterested. For the price I paid for the one night, I think I was ripped off!!

Very poorly kept.

A

My first impressions were good, it’s a budget hotel and so I didn’t have high expectations but the room was adequate and had all that I needed. However, it quickly went downhill from there. I was in basement room 240, if you are offered this room do not accept it. Room 241 has a small out area which my room looked directly onto, it was filled with rubbish and when the family returned to there room at 11:30 they did not stop banging crashing and shouting, smoking outside my window until 4:30. This room was not in the main hotel and so at 3am I called reception and they assured me they’d sort it after first claiming the noise was the tube! By 4am I had contacted hotel.com who were really helpful in refunding me but this did not make up for the 2.5 hours of sleep I had before an important day at work

Excellent location and good value for money. Confortable beds but small bedroom and tiny bathroom. Impossible not to wet the whole bathroom when having a shower and not even a mat for the floor is provided. Breakfast is reasonable but bad service. Breakfast time is said to be until 9.15am and 9.20 guests are asked to leave the place even if they are still finishing eating. I had to finish my coffee and toast at the reception

Tiny bathroom. Doggey stairs .no lift small room

I booked double room with shated bathroom. At the check in I've got quadruple room en-suite. Crammed with 3 beds (2 single and 1 double) little space with tiny shower room. Room hasn't been vacuumed or dusted. Dirty shower room from where was nasty smell coming from the drain. Ear plugs is must. Big plus for the spacious reception area and posibility of leaving heavy suitcase there overnight. £90 for that standards is huge overpayment.

Too many stair to room, loud at night, smelly room would not stay there again

Nobody on reception upon arrival, grumpy staff

This property is not what I expect from Expedia. The room looks like it was decorated in the 70's. Guests have been smoking in the room for so many years everything is yellow. The soft surfaces smell like smoke. I'm glad I only stayed 1 night.