Staff was very helpful. Breakfast was very nice.

It didn’t disappoint! Beautiful view of the city from our room. Close to everything

Beware-get an "access code" from the hotel prior to arrival due to the hotel being in restricted area, or have Uber ot Taxi call hotel for access code and don't let them drop you off 300 feet from the hotel especially at 12:30 am with child and 3 heavy suitcases even if you ordered most expensive Uber Black service from the airport unless you want to have to spend $400-$500 replacing your suitcases since the wheels on them will be damaged after dragging them on stone lined streets of Lisbon. I had multiple email exchanges with hotel about upgrade charges prior to my arrival and yet zero communication about "access code" or the fact that doors get locked and curtains are shut and you have to find the bell to ring when arriving late. Other than that, the hotel is nice, in the quiet area, beautiful view (2nd and 3rd floors patios shared privacy), pay attention to hotel room square footage in room description and don't get anything under 250 sq.Ft as that includes bathroom In Europe). Breakfast is better than in US but worse than Northern Europe, but seemed typical for Portugal as the same breakfast was served at the lounge in Lisbon airport, no variety. Staff was very polite and courteous but did not respond to my suggestion of notifying/sharing "access code" with future guests to avoid my experience. Walls are paper thin, I had to ask guests nextdoor to stop fighting as it was scaring my daughter. You can hear every vacuum move from cleaning ladies starting 8 am.

The Olissippo sits atop of a beautiful hill. The views from our balcony were an added plus. Lovely hotel, wonderful staff, comfortable accommodation, nice breakfast!

This hotel stay was excellent. The room was very spacious and clean and the breakfast was amazing. Staff were friendly except for the female on day shift that seemed irritated when we asked her a question. I would highly recommend this room lace to others.

Once we were able to get into our room our stay was decent

Out-dated- Wallpaper peeling, visible wear on furniture, etc

A nice base in Alfama, with a view

Great central location Staff very helpful and obliging We were on top floor , very light airy room

The location is excellent but the property and decor are quite tired and outdated

The listing says parking is available. This is theoretical at best, and certainly misleading. Even a staff member told us he didn't know why this was included in the listing. There are (we were told) about three on-site parking spots for the whole hotel. Anyone else needs to park in a garage about a 10 minute walk away, which includes steep hills on twisty cobblestone roads. This ruined my arrival experience at the hotel. It was stressful and unpleasant, because the drive to the parking is so difficult. People with mobility challenges would absolutely be unable to walk back from the off-site parking garage. Other than that: The room was gorgeous and the view was stunning. And the staff doesn't much like to smile.

I thoroughly enjoyed my stay here. The room was clean, spacious, and had a gorgeous view from the windows of Alfama! Staff were friendly and helpful. Plenty of options for breakfast.

Wonderful location, staff was very helpful and friendly. The rooms are clean and comfortable, with great views CB of the city.

The hotel was nice, friendly staff, but in need of a freshen up. Carpets worn and the room was musty when we arrived. Fit for purpose.

Check in process was smooth, breakfast was great.

Right by the castle and Alfama district

The views from the room were stunning. The hotel staff were very professional and helpful. Beautiful hotel!

Perfect in every way

The receptionist Beatriz was incredibly helpful and kind. Great location on top of a hill, away from the noise of the city but just a short walk to the city center. Nice spacious and clean rooms, incredible views of the city. Absolutely would recommend for travelers! I would get breakfast elsewhere if you’re into good food as it was mediocre- overcooked scrambled eggs and the bread I tried was stale. I also wouldn’t recommend for individuals with mobility issues as sometimes cars cannot even access the entrance and you will likely need to walk up hills to get around the city. Overall I would stay here again 9/10.

Felt safe and location was ideal for getting around the city. Staff very friendly and rooms very spacious with a nice breakfast

Our three nights at Olissippo Castelo were fabulous. Even the standard room has a lovely view of two miradouras, one with a beautiful church. You can’t beat the location near the Costelo and at the border of the Alfama with quick access downstairs to either Graca or . The breakfasts were delicious, and the staff was most accommodating. There are numerous well rated restaurants nearby. As with any place, you choose to stay. Be prepared for an enormous amount of walking unless you are going to take Uber and Bolts everywhere.

Beautiful hotel at an affordable price. Quiet neighborhood with beautiful view. Private Road so no traffic

Nice property, quiet room, pleasant staff

Beautiful view, great location, room was fantastic

Great location just by the castle and close to the Alfama. Hotel was exactly as it appeared in listing. Staff very helpful. Breakfast very good.

Such a unique area and property. The staff were very friendly and helpful with suggestions to best enjoy the experience. The breakfast was amazing. We used the shuttle they arranged and he was spectacular. This is a cultural masterpiece with so much history and flavor. It is not a 5 star luxury experience, it is a beautiful look at at a neighborhood and district you will remember for years. If you expect luxury, go to a 4 Seasons or equivalent. If you want a beautiful setting surrounded by rough edges and a real neighborhood with real people, this is the experience for you. We loved it!

Liked personal patio outside room. Didn't like safe with key. Prefer digital access. No outlet in bathroom. Few outlets in room

Thanks for providing a great location and a quiet, clean place to sleep (with a great breakfast) after busy days exploring!

The staff were friendly and accommodating. If your driving a car it is not the easiest place to get to. Property is quiet dated but clean.

Great hotel on the edge of Alfama. Easy to walk to restaurants, overlooks, castle. We had a wonderful view over rooftops (Baixa?). Would definitely stay here again. Great staff and breakfast. Don't try to drive here!

We stayed for four nights. We found the room clean and spacious, and great breakfast buffet. Staff are very friendly and helpful. Hotel is located on top of a hill with great views, but walking up the hill could pose a problem for people with mobility issues. Overall a nice and classy hotel. Jane

Fabulous breakfast each morning with lots of options. Spacious room, great location, away from the tourist area but accessible by walking. Lots of climbing required as it is close to the castle.