The bathroom light didn't work and the TV as well.

Excellent location.. amazing staff.. comfortable rooms and furniture. I have stayed at many hotels in Brussels.. but now that I've found this place.. i believe i have found home. I will definitely return

Cute hotel close to the Royal Galleries and the central square. Very walkable to the train station. Large rooms. Does have AC but room is a bit dated especially the bathroom. I would stay again and price point is positive.

Breakfast was not great. Rooms spacious and comfortable and staff friendly.

Great location, good value

The room and bathroom are very good size. Very good location! AC does not get cold enough. The computer was not working and not sure if that was addressed.

The room was spacious. However, there was food left from previous traveler in the fridge. When the AC was turned on, something buzzed on and off.

This hotel was great! Very nice, clean, and comfortable! Breakfast was good too

Very nice 2 queen beds room for a family of 4. Spacious for Europe standards. Con: bathtub didn’t drain as usual So simple shower made the water rise so had to stop water to let drain

The hotel is a lovely building with good sized bedrooms. Nice bar area and small restaurant run by a very nice young lady. Good selection of breakfast items. All the staff we came in contact with were helpful and friendly

Friendly staff and clean rooms

Easy to get, good location

Very helpful and friendly staff! Nice room and good breakfast too. Will go back!

Newly renovated. In the heart of the city. Walking distance from Grote Plats and all the restaurants. Loved the ambience. All staff very helpful. Highly recommend.

A good location as it was only a 12 minute walk from the Eurostar Brussels Midi station and a 10 minute walk to the beautiful Grand Place in the heart of the city. Our room was very spacious and although we had a couple of glitches ( 1 of the lifts out of order etc.) and we would have liked a bigger selection at breakfast the staff were friendly. I must also thank the General Manager M. Rivas who went out of his way to make our stay an enjoyable one.

Excellent hotel and great staff. Also a 10 minute or so walk from the Grand Place, so it is a great location.

Good

This was my 3rd stay at The Augustin, staff always friendly and polite. The only issues we had this time was the fridge was not working and the shower hose leaked and would wet the bathroom a considerable amount. Was reported to reception who arranged for maintenence to sort it out. Breakfast buffet is between 7am-10am at €15 per adult.children under 12 free. I would advise not going late as the don't restock the hot food near closing time. Overall breakfast was good. Location of the hotel is really good about 10-minute walk from Eurostar and 10-15 to the centre depending how far you want to go. If I come back to Brussels I would definitely stay again.

Just 15 minutes walk from the Zuid station and 10 minutes walk from Mannekin Pis the location is very convenient. It has tall and spacious rooms. Only downside is that the restaurant doesn’t serve lunch or dinner.

Loved the hotel. Walking distance to major attractions.

Staff is very friendly and helpful. Breakfast is awesome. Rooms are large and comfortable

Good location with easy access to metro, train, and downtown by foot. Surprisingly quiet considering the location. Good water pressure and toiletries.

It's a nice, cosy little hotel. Staff were friendly and helpful. However, the surroundings could have been better. The security could have been improved. It felt like anyone could just walk in. The lifts can be accessed without a key card as does the rest of the hotel facilities.

The hotel is well located and looks good in the common areas. Unfortunately we were given a poor room on the top floor that had reduced headroom for about 1/3 of the space. The bathroom was particularly uncomfortable. When we checked in, we were told that someone had already been checked in under our name and the implication was that we were lucky to get a room at all. On the plus side, the bed was comfortable. Overall we were disappointed.

There is no parking available, was suggested to park at metered parking outside of the hotel. Car was broken into. Manager was more interested in deflecting blame than doing anything to help us deal with the situation. Left a really bad impression.

Great location, friendly staff and comfortable beds, had a great stay

"The property falls short of the standards expected of a 4-star hotel. The air conditioner was malfunctioning, making our room uncomfortably warm at 29 degrees Celsius. Shockingly, we discovered that the AC had been in disrepair since July, and even in early September, it remained unresolved.Additionally, the lack of a ramp at the entrance meant we had to lug our heavy luggage upstairs to reach the reception desk. Unfortunately, there was no assistance from the staff with our bags. The absence of a restaurant was disappointing, as they only served breakfast in the morning.In light of these serious issues, it's evident that this hotel does not live up to its claimed 4-star status."Feel free to let me know if you'd like any further adjustments or if there's anything else you'd like to include.

Most of the rooms have broken airconditioning units. People are polite but can’t help. No water on the room - I asked and they served a bottle for free.

Lovely hotel located within walking distance of central train station, many restaurant choices and most attractions. Very spacious but basic hotel room. Loved the extra large soaker bath tub! The location is on the edge of a less desirable neighborhood; however, I never felt unsafe.

Nice hotel midway between Gare Du Midi and the historic centre - great location with a few smaller bars and cafes nearby, also walkable to some great restaurants in Marroles. Room was maybe a little characterless, but a good size, clean and comfortable.

The rooms were nice and big. Very clean. We were on the 3rd floor and the AC went out the day before we arrived . It was very hot and miserable our entire 3 days we were there. They did provide a fan but it didn’t help. The grand palace is not a 5 min walk it is about a 15 min walk.

Small room for a family