Very friendly and welcoming. The room was clean and comfortable. Lovely hot shower with good water pressure. The TV had plenty of available channels and good reception and the bed was so nice i didn't want to get out of it. Tea and coffee making facilities in the room and a very nice breakfast included in the room rate. A nice bar too....all with a friendly welcoming smile. I really enjoyed my stay. Thank you.

We had a very good stay, parking in front of the hotel, lovely service and the breakfast in the restaurant with a garden view was fantastic. There were even pikelets snd fresh fruit - that was definitely more than we had expected for the price we paid for the accommodation.

Lovely for a night's stay. Staff friendly.

Staff were friendly, room was decent size but we weren’t impressed with the smell in the room. It had a strong damp smell in the toilet which carried through to the bedroom.

It is veey difficult to recommend this place to others. Not sure if it is a hostel or hotel? Appalled to see dirty bags of laundry in the corridor to our room left for 2 days. Can provide photo evidence of this. Bathroom did not feel hygienic enough. Awful smell when loo flushed. Such a shsme as the location is perfect

Hotel staff amazing. The hotel was clean but is dated. Breakfast was more continental with cheese but no cold meats.. One hot tray with hash browns, fried eggs and baked beans...!

Conveniently situated a short walk from the station after a long journey, the cacophony of interior design features was strangely welcoming and the beautiful view over the lawn from the bedroom was a joy to wake up to. The staff were helpful and friendly, helping us with recommendations and taxi bookings. Would definitely last minute stay again!

Nice place

The back garden is beautiful and tranquil and well maintained

Shared bathroom had a wobbly toilet and an extremely poor flush all with very low water pressure taking an age to fill again very unhygienic Breakfast ok but no meat ie bacon or sausage staff very friendly

Very nice hotel. Highly recommend

It was awful to stay inn,Mattress was disgusting and no hot water whilst having a shower,would not stay there again.

Very good place

Where to start upon arrival I went to the desk the lady said she had trouble finding me on the system which I thought was odd because I had proof that I booked through Expedia and anyway... She got the manager over he also said that I'm not on the system and that they are fully booked and said that Expedia failed to inform them of my booking...and tried to turn me away even though I'd paid for the night. He didn't seem to care. He tried to turn me away from the hotel and I said look if you turn me away I'm going to be on the street tonight because all my money has gone on this hotel room. So what did he do he put me in a dirty spare room I couldn't use the bathroom that was attached because it had crap in there that he couldn't be bothered to move.it .. on top of that I had a dirty bed with pubic hairs in it. He just didn't seem to care one bit that he downgraded me even though I paid the same as everyone else I think it's absolutely terrible service and I can see that he's done this to other people. It shouldn't be allowed. When I returned home I tried to get a refund from both the hotel and Expedia I won't be using either service ever again. I never got my refund and nobody admitted to being at fault. I paid £70 for one night to be told that I couldn't stay there and when I basically begged he put me in a dirty room. You tell me if that's worth £70!

Cheap but fine. Clean room, nice breakfast Friendly People

We stayed just one night, while visiting family. Really can't fault the hotel for the price we paid. Clean room, friendly staff, great breakfast, comfortable bed. What's not to like!

Clean and lovely staff. Could do with a bit of maintenance. Full English breakfast is fab.

This was a lovely hotel, with lovely rooms, friendly staff& a lovely cooked breakfast .

The entrance is lovely, as is the bar area. The restaurant would make you go wow and the garden looks good. The receptionist and waitress very polite and helpful. Sadly, these are the highlights. Our room, whilst clean, had mould all round the windows. The bathroom window had no curtain, leading to an incident in the night of a large shape banging again the window that made me glad to be sitting on the toilet. The kettle didn't work, which made the complimentary tea and coffee pointless. No plug in the sink. Paperthin walls that left us in no doubt as to the couple next door's activities. Furniture felt very student accommodation and like a cheaper Ikea set. A pile of bags of dirty laundry that stayed at the bottom of the stairs for the 2 days we were there put the seal on our feelings about it all.

Lovley place amazing staff will definitely stay again

The breakfast was excellent at this property. Staff were very helpful when we asked for directions.

Friendly staff and ideal for contractors

Nice clean room but limited clothes hanging facility. Shared bathroom not ideal and had no heating when l went for a shower on Sunday morning at 7.50

Seemed clean and tidy and a back garden to relax in

Low budget hotel, rooms could do with some basic maintenance done. Second time I've stayed here as its works for me with a site round the corner but both time in different rooms there has been issue with the shower not working or plumbing issues. Overall the place is pleasant along with the staff but just little things let the whole thing down.

The location is great. The room is spacious. The stuff is friendly. We had a nice time would return in a heartbeat.

Property was as expected but could do with a few areas of maintenance. Springs on one of the single beds had given up and gave an uncomfortable nights sleep and the shower tray would fill up and take ages to drain.

Parking was a little limited but we managed to snare an early good spot and did not use the car afterwards. Hastings-St Leonards is a quite charming place and is within walkable distance: downhill getting there but uphill on the way back. Maybe a 21 bus or others could be used by older persons. The room was of good size, bed comfortable, location good. Breakfast is extra but is of good value; staff friendly and helpful. Best dining area is about 1km down the road in the town. There is a Co-op on the way down. The only slight drawback for the property is there are lots of stairs as rooms are either up or down. But, all in all a pleasing experience.

The staff were very nice, the breakfast was perfectly cooked and delicious and not to expensive at £7.50. The carpet in the bedroom was very stained and there was a stain on the base of my bed and looked a bit shabby. The bed sheets were lovely and clean and the bathroom was clean, towels were a bit thin.

Our room was perfect clean. Staff are very friendly and helpful.

The room was very comfortable, the lady at the desk was very friendly and helpful. Excellent customer service

Good for one night. Best days in the past.