The carpets had stains on them, the pillows were terrible, and my shower was cold for the first half. The water turned off completely twice while I was in the shower. Our tv was also tiny. The location was great and the staff were friendly.

Very friendly staff, clean roooms, near good food.

We had a great time at the Hampton Inn and Suites. Parking was convenient and it is close to great restaurants in Little Rock. It was easy to get in and out with our luggage. Breakfast was great.

Everything was fantastic. The staff was nice, the bedroom was good an clean. Only small complaints I have are the pillows on the bed are a bit too big and could be downed a bit more. I could sleep straight on one, and two were too big so I kinda woke up with some neck pains. Maybe offer some flatter pillows as well. And I found a small empty energy drink can under my bed. Other than those two, I loved my stay.

Great. Staff is very friendly and helpful.

Business trip that had me going full blast. I had a special request - store extra food overnight. I came in from my event around d 10:40 and the staff helped me figure out the best way to make this happen! The easy answer was “no that you don’t do things like that”, however they went above and beyond to help!!

The room was ok for a night, but we had to find parking out on the street and then had to walk back to the hotel late at night. The frint desk clerk was nice and very helpful, but the room was not as clean as I would have hoped. Nothing terrible, stains on the carpet and in the bathtub. Breakfast was pretty good.

Customer service was great! Front desk was very nice and informative. The toilet, however, was broken when I got there and there was a big stain in the carpet. Other than that, it was good good location. However, pay to park in the garage because I felt that my car would be safer in there than out on the street.

We were passing through Little Rock AR, on our way home to CA. We were looking for a hotel that was dog friendly. We decided to book with Hampton Inn on July 5th, 2024, as they advertised they were dog friendly. Upon arrival, the front desk receptionist was not very friendly and made us feel rushed with checking in. We had questions on where to park and check out times. We got to our rooms and used the bathroom before we went to dinner. The bathrooms were not cleaned and had mold in the shower. We proceed to dinner and within an half of hour of leaving to grab dinner, as we had been driving for 11 hours straight. We receive a phone call from the same receptionist who help us check in to the hotel. She reported a hotel guest complained of hearing barking coming from my room and if the matter is not taking care of, we will be asked to leave the property. I was so upset and immediately returned to the Hotel, as we were around the corner waiting for our food. When I returned, I asked the receptionist to speak to a supervisor and she laughed. She then proceeded to hand me a business card and said, I can call a person listed on that card. Not once did she ever ask if there is anything she can help me with or if I had any concerns. Clearly I had a concern, if I asked to speak with a supervisor. At this point we were tired, went to bed and left early am. Not a fun experience for guest passing through.

Unsafe, dirty, no food options on Sunday afternoon.

Great location. Reception was friendly and welcoming. Room was spacious and clean!

The city view was beautiful at night and I wouldn't mind staying again

The staff were absolutely fabulous and extremely kind and helpful!! They made it a wonderful experience!!

Very friendly staff, very clean, very safe environment

Very kind and respectful

All good

Staff is very pleasant and helpful.

It was so nice and the food was really good. Every day breakfast was homemade.

Good location, breakfast was good, people friendly, but parking was a bit inconvenient and complicated to use.

I did not like we had issues with keys. No crib available.

Took too long to check in. Front desk operator had to swipe their card to let anyone use the elevator, then she had to get towels, unlock the gate - very inefficient and understaffed. Someone playing loud music until 4:30 am. Never again

our air conditioner couldnt be turned above 60 or it smelt like something was burning and the pool looked like it hadn't been cleaned and the bottom of the pool had a piece missing

The staff was very helpful and kind.

All of the staff was very pleasant and helpful. Definitely would recommend this property.

Loved my stay here

Needs renovation. Breakfast was very limited in selection nothing like the pics and not very good. There is no bar like description. Pool is terribly small so if there's even a large family with kids it’ll be full with just that family. We had a suite with 4 people and only 1 roll of toilet paper.

Beautiful

PROS: Staff was very welcoming. Very good selection of hot & cold breakfast. Overall would recommend staying at location. CONS: Parking cost $18 for garage which didn’t know prior to booking & is in very small part of garage that’s rather challenging to maneuver with a truck. Other parking is whatever can happen to find on side streets which was full everywhere. Stayed in suite that sleeps 5. Very spacious but TV is little small & in kind of awkward location (manageable just kinda in middle of room).

In need of some renovations…

Very clean and the staff was very nice and helpful. There were nice restaurants close to walk to.

What changed this property from a 5 to a 2 was how the fire alarm was handled. We were in the room after breakfast when the fire alarm sounded. The stairway I exited had no lights after the second floor. We had to use the light of someone’s phone. After waiting a long while in the breakfast area for an all clear I finally asked the front desk when we could return to our rooms. Apparently we had been able to go back for some time. It would have been nice to have an announcement made.

Good