Booked for a cheaper option when attending a wedding at Runa Farm. They quickly turned our room around so we could check in early and get ready. Staff were incredibly polite and friendly. Breakfast was included with our booking which was great with wonderful service! Room had tea/coffee and a much needed fan.

The staff were very attentive and had a great sense of humour. Evening meal exceeded expectations and breakfast was hot tasty and locally sourced. Will definitely be revisiting.

Kitchen closed on Sunday evening

For the price it needs a huge update

Staff, food and room were great. Friendly place, enjoyable stay.

The Redwell Inn sits a short drive or a 15 minute walk away from the town centre and although the kitchen was closed for our visit the bedrooms were in use. The bedroom was adequete, nothing special and perhaps in need of a bit or TLC. Beds were very soft, not the best I’ve slept on however bed linen and towels were good. A good range of eateries are available a short walk away in the town of Barnard Castle.

The kitchen, restaurant and bar were not open for the date of our visit so no review of food or the public areas can be given. The accommodation however was made available. This of course meant that breakfast could not be reviewed as it was also not available. The closure was temporary but did impact our visit somewhat. My review feeling is that we should have been informed in advance as the closure was planned. The bedroom was ok, nothing special and in need of a bit or TLC. Beds were OK, not the best I’ve slept on however bed linen and towels were good. For the evening meal we walked into town and had a great meal and we arranged breakfast there for ourselves. We would normally have eaten at the place we were staying in but other good eateries are available in Barnard Castle

Arrived to find notes on both doors saying the establishment was closed due to refurbishment was not a good start. Telephoned the establishment to be told they were honouring overnight guests, thankfully. Side door was duly unlocked and we were led to reception where we were told the floor in the kitchen was being replaced so there would be no breakfast which was included in our room rate. Gareth, the member of staff dealing with check in, was going through this routine with other people checking in after us. Hotels.com responded well to this inconvenience and we thank Hotels.com for their response. The bedroom was ok, nothing special and in need of a bit or TLC. Beds were OK, not the best I’ve slept on however bed linen and towels were good. For the evening meal we walked into town as the Inn was not cooking and had a great meal and we arranged breakfast there ourselves.

The pleasant, friendly staff were particularly memorable for their friendly, helpful 'can do' attitude. The room(s) we were given were more than adequate for our needs and included a bedroom and a sitting room together with two TV's and the usual shower room. It was quirky, old and perhaps in need of a little TLC, but laid back and lovely

Everyone working there were polite and helpful. It was a cheap room and breakfast but was comfortable. We’d stop again

Staff very helpful

The staff were very welcoming but the quality of food was poor. I chose a chicken Caesar salad and was served pieces of chicken on shredded limp lettuce with salad cream.. breakfast was poor too. Weak instant coffee and “fluffy” cereal covered in sugar coating. A long burner was lit which filled the room with smoke. I needed to change my clothes as I smelt like a “bon fire” The scrambled eggs on toast when it came was good with nice fresh eggs

Very comfortable stay. All the staff were friendly, polite and very helpful.

Room needs a tray on which to place suitcase. Otherwise, you have to use one of the beds to use your suitcase. The cold tap drips. Shower needs some sort of holder for soap, shampoo etc. Difficult to use otherwise because it is very small

Small twin room with no surfaces near the beds to rest anything on. Self closing loo with a lid that would not stay up. Good breakfast but everything including bowls, milk condiments had to be requested.

Don’t stay here there’s no facilities no bar no restaurant as stated when booked Booked a room here as it had a restaurant and bar, on arrival waited 10 minutes for someone to arrive at reception, once checked in we were told the restaurant was closed as they had run out of food, so we had to get a taxi into Barnard castle try find somewhere to eat, got a taxi back and Redwell inn was all locked up it was only 7.30, I texted the number left in our room and was told they closed at 7 and that we had been informed this was a lie, we were not told when booking or checking in, spent the rest of the night in our room if we could have drove we would have left, room was dirty stains on carpets and bed, there was a terrace with dirty cigarette ends in ashtray. Didn’t sleep as there was a constant buzzing I presume an extractor fan had been left on or boiler running. Dressing table very wobbly had once been screwed to the wall but had come away Toilet seat was loose rusty dirty toilet brush shabby bathroom Owner was unresponsive

Good food and friendly staff

Lovely inn and great value for money.

As long as you are not looking for luxury this could be for you. A little tired around the edges, but seemed well run organised and efficient.

Helpful and friendly staff, good food

Have stopped here overnight on more than one occasion to break a long journey home to Scotland. Comfy bed for the night with breakfast at a sensible price. Pub so good for a meal and a drink in the evening. The busy staff do a brilliant job and are very welcoming and helpful. We will happily use again.

Honestly no idea why this hotel is rated so badly…I’m a solo female traveller and when I arrived had a lovely welcome and the room was really nice! Obvs it’s not 5* but for £30 a night…you get a tv, your own shower etc…worth it! Was a bit worried it’d be awful but really pleasantly surprised. Lady at counter was so nice too.

We found the owners very Friendly and the meals were delicious

welcoming atmosphere and great food. Good advice on local area attractions.

Disappointed not to be able to have an early evening meal on arrival after a long journey.

Staff were great, food was excellent. Wish we could have stayed longer. Would definitely recommend to friends and family.

Staff were great, food was excellent. Wish we could have stayed longer. Would definitely recommend to friends and family.

We arrived to a friendly atmosphere, especially the father who is very lovely man and as fit as a fiddle considering his age of 79. The room was clean and the towels was not that hard you know the ones um talking about, that take a layer of skin off when one dry one self. The breakfast was lovely and hot with a friendly service. The location was quiet and good scenery when locating the place. We went to the High Force Falls which was easy to find and not far away was great. We will be returning at some stage in the future.

We arrived to a friendly atmosphere, especially the father who is very lovely man and as fit as a fiddle considering his age of 79. The room was clean and the towels was not that hard you know the ones um talking about, that take a layer of skin off when one dry one self. The breakfast was lovely and hot with a friendly service. The location was quiet and good scenery when locating the place. We went to the High Force Falls which was easy to find and not far away was great. We will be returning at some stage in the future.

Lovely country pub feel. Room was spacious for a family of 4. Food was amazing on the evening and breakfast and couldnt fault how friendly the manager and staff were.Downside was we were above the kitchen and could here the music till late at night then chef came in at 6.45am and music went back on. Shower leaked and toilet was blocked

Lovely country pub feel. Room was spacious for a family of 4. Food was amazing on the evening and breakfast and couldn't fault how friendly the manager and staff were. Downside was we were above the kitchen and could here the music till late at night then chef came in at 6.45am and music went back on. Shower leaked and toilet was blocked

General decor of public area a bit faded especially carpets. Room comfortable with large private patio. Staff very friendly and some of the best hotel scrambled egg we have ever tasted. Arrived late so did not eat in the evening.