Good experience

I wish we had known about the kids suite sooner!!

Everything was good

Very nice and looked to be quite new

I was there to help my granddaughter in college

Great stay! The breakfast is sub par, but there are plenty of dining options around.

Great hotel right off the interstate with plenty of food locations close by.

Dirty, sticky floors and nasty elevator. Roaches in my room. Left my luggage in my car and slept on top of the sheets. Gross!

Hotel was set back from road and very quiet. Also the hotel was very clean. Free breakfast was great.

Great hotel. Very clean. Friendly staff.

The beds were really unconfortable for a hotel with that price they told me they were holding 25 dollars from my card and she said by Law they have to give it to me back right away when i checked out and i checked out 15 hours ago and still waiting what she said by Law i have to get back

Our stay was great. The hotel was spotless, the beds were comfortable, and the pool and hot tub were also super clean.

Room was exceptional and staff was very friendly. Excellent stay. Definitely recommended.

After checking in, we headed to the elevator. The floors were soaked with water from patrons running around from the pool. We entered the room and discovered roaches on top of our bedspread. We went back to the front desk & neither worker seemed surprised They did not have another room available & told me to contact Expedia & they would approve the refund.

Power outage

Had everything we needed!

Large room and very clean. 5 out of 5.

Clean and quiet. Friendly check-in.

Was in town for a family emergency and booked a stay close to hospital. Was encouraged, as it was 9/10 on reviews. This room was terrible. It was dirty, and very dated (base boards coming away from wall, carpet damp/musty, crushed roach on bathroom floor). Would not recommend at all.

Nice area and friendly staff

Staff very friendly and accommodating. Room was clean and comfortable. Was able to check in early. Breakfast was plentiful and hot. Overall excellent stay

The staff was helpful and polite. The free breakfast was good and filling. Rooms were clean. No complaints about our stay.

Came and had room available. Staff didnt know this and said was not available. Took another room mor.e costly, but motel refunded proper amount.this still did not help us, for my wife has as ambulatory ability lack, and had trouble with bathtub height, but we were able to navigate this without her falling, thank God. Wrong room for our need, which we initially signed up for. There was no vaild reason this should have occurred.

This hotel is AMAZING

My stay was very nice very clean and quiet and the bed was so comfortable. Customer service was great. Have no complaints. I enjoy my day.

Very nice and safe place to stay but I will say that the breakfast was nasty.

Friendly staff, clean room, good breakfast!

On 12/1/23 my family checked in to an iHG Holiday Inn in Crestview, Fl The front desk person did not greet us or say Hi. She only stated I need your id. They gave us room 209. Went up to 209. Room smelled like urine and the floors were all sticky. Went back downstairs and the front desk staff made a big deal about needing to switch the room due to me booking third party. The house keeper was there and she stated that 209 was the last room to be cleaned and that the previous guest left it a mess. She switched us to a king suite 211. I originally was booked for a 2 bed queen suite. Thus loosing a bed. Next, she walked us up to room 215 to get roll a way bed. I had to roll it back to the room. My husband had to go back down to get extra pillows and towels. Again, met with hostility. The indoor pool was very cloudy and dirty looking, so my husband used the hot tub. The next morning 12/2/23 while exiting the hotel, we passed a front desk person who was screaming at the housekeeper that we met on 12/1/23. It was also noted during breakfast the hotel had not emptied their community bathroom trash and it was overflowing onto the floor. You might want to check out the dirty curtain hanging in the dining hall too where all the breakfast guests eat. On 12/2/23 my son saw a cockroach by the thermostat and took a picture so that we could show staff upon checkout. Upon checkout, the same lady that was berating housekeeping, told us because we booked third party there was nothing

Hotel looked ok but we found multiple live roaches in the room.

Very friendly place

Wonderful stay.

My kids really enjoyed the in door swimming pool