great location

The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible

The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!

very good location. aircon and shower pressure works well. breakfast is substantial and tasty.

Simple yet superb value ... convenience, clean etc. Highly recommended for short business trip

I like the studio, which has an good view of the sea, and the hotel is close to the amenities and eating places. Being a studio room, I would have love a worktable so that those on business trips can work in the room. Presently, we have to work on the bar counter will is not good as it strain the back.

I like the studio, which has an good view of the sea, and the hotel is close to the amenities and eating places. Being a studio room, I would have love a worktable so that those on business trips can work in the room. Presently, we have to work on the bar counter will is not good as it strain the back.

The location is very good for the event that I attended. I can just walk for 5-7 minutes from the hotel to All Saints Cathedral, and it's was help me cut the transportation cost. 1st night I can't sleep well because of the itchy on my body, and I believe the bedsheets was not clean. But thanks for the cleaners that the next day after I informed the cleaners and asked them to change my bedsheets, they responded well and I have a good rest well.

The location is very good for the event that I attended. I can just walk for 5-7 minutes from the hotel to All Saints Cathedral, and its was help me cut the transportation cost. 1st night I cant sleep well because of the itchy on my body, and I believe the bedsheets was not clean. But thanks for the cleaners that the next day after I informed the cleaners and asked them to change my bedsheets, they responded well and I have a good rest well.

great

The location..

Good, will stay again

Great location with affordable price

Very nice hotel conveniently located in center of downtown KK. Walking distance from street markets, malls, beaches, mosques, and waterfront port areas. Room was clean and everything from water bottles, towels, and sheets were changed daily. TV had many channels in English, Japanese, Chinese, Korean, Malay, etc. Breakfast buffet was different everyday and served delicious local dishes including freshly brewed coffee from the cafe. Security and front desk 24/7 made us feel safe during our entire stay. Lobby staff member Mr.Genesis was extremely helpful and kind who paid the highest attention to hotel guest needs and questions about Kota Kinabalu. Thank You Cititel! Looking forward to staying again in my next visit.

Very nice hotel conveniently located in center of downtown KK. Walking distance from street markets, malls, beaches, mosques, and waterfront port areas. Room was clean and everything from water bottles, towels, and sheets were changed daily. TV had many channels in English, Japanese, Chinese, Korean, Malay, etc. Breakfast buffet was different everyday and served delicious local dishes including freshly brewed coffee from the cafe. Security and front desk 24/7 made us feel safe during our entire stay. Lobby staff member Mr.Genesis was extremely helpful and kind who paid the highest attention to hotel guest needs and questions about Kota Kinabalu. Thank You Cititel! Looking forward to staying again in my next visit.

The walls are super thin. It’s very noisy. The ventilation of the toilet has to be improved.

The walls are super thin. It’s very noisy.The ventilation of the toilet has to be improved.

Very convienient and good location. Most of the town shopping mall within walkong distancw

Well kept and convenient.

Very convenient area

The room is clean but you can hear when next door closing the door with a Bang sound.

The entire hotel is strictly no smoking. They are really strict on that even asked the guess to sign a non smoking policy! I love that! If you hate cigarrette smell, this is the hotel wont dissappoint you!

Booked the single room with a window. View was okay and bed very comfortable. The good: clean, convenient, sufficient for a few nights, fuss free. Shower was powerful. Couldn't fault anything in the room. There's no fridge, kettle, ironing board but the hot water and ironing station is next to the evelators. 3in1 coffee provided as well as a small hairdryer. TV reception was a bit wonky. The room was small but that's all I needed for a night stay. Met all my expectations. You would be able to hear people talking outside as they walk by but generally quiet enough. Some construction work may be heard occasionally, but minimal. Restaurants are just outside and plenty of massage centres. I had a very good massage at Zen Borneo Reflexology at Asia City complex next door. Walking distance to the markets and everything else. Definitely recommended for a fuss free, afforable stay.

Booked the single room with a window. View was okay and bed very comfortable. The good: clean, convenient, sufficient for a few nights, fuss free. Shower was powerful. Couldnt fault anything in the room. Theres no fridge, kettle, ironing board but the hot water and ironing station is next to the evelators. 3in1 coffee provided as well as a small hairdryer. TV reception was a bit wonky. The room was small but thats all I needed for a night stay. Met all my expectations. You would be able to hear people talking outside as they walk by but generally quiet enough. Some construction work may be heard occasionally, but minimal. Restaurants are just outside and plenty of massage centres. I had a very good massage at Zen Borneo Reflexology at Asia City complex next door. Walking distance to the markets and everything else. Definitely recommended for a fuss free, afforable stay.

The towels are smelly and not properly wash

toilet are smelly

toilet are smelly

Very good place to stay and eat, we’re happy to stay many times in this hotel, all the mattress are changed to new one before we staying, very comfortable.

The description of the room was city view and the photos also with window but in fact, all 3 rooms booked were without window, it should be stated clearly, the description is misleading and the photos do not reflect the actual condition, I truly felt being cheated.

The description of the room was city view and the photos also with window but in fact, all 3 rooms booked were without window, it should be stated clearly, the description is misleading and the photos do not reflect the actual condition, I truly felt being cheated.

Clean room a bit small friendly helpful reception left luggage service very good

A decent place to stay except for the parking