The staff was so incredibly friendly and accommodating. I really wished I could give this place 5 stars but unfortunately for us, we had to switch rooms. The first room had mold specs all over the bathroom door and walls. The air conditioner also wasn’t working properly in the room. It was cooler to open the windows wide and turn off the air. We dropped it down to 64*F and it was blowing out warm air. I checked with the front desk staff to ask if we could change rooms and he was super friendly and accommodating and took me to the new room to check. He did mention that the temperature would unfortunately be the way it is because the air conditioner is controlled by a main controller. I already felt like I was being a bother so I only checked the bathroom door and it looked okay. But once we settled into our new room, there was still a ton of mold specs in the bathroom. The air conditioner worked in the new room so it was nice and cool. But overall I can tell the ventilation was bad, and that’s probably where the mold comes from. We had to open the window everyone we showered to let out the hot air. Besides the mold specs and warm air, it was a decent room for Tokyo. The staff are friendly and they try their best to make you feel at home.

The Kadoya isn’t a fancy hotel, with a small lobby and limited services. Our room with two single beds was a bit rough, looking a little worn, but the room size was adequate. The bed was a little firm for my liking. You do hear street noise and ear plugs were necessary. But the HVAC was extremely quiet and the bathroom with generous shower and fancy Toto toilet were a treat. It’s close to Shinjuku and close to a great many restaurants. My wife and I are glad we stayed here, and we’ll be back to the Kadoya later in our Japanese holiday.

Nice small hotel, close to train station, with food close by. good location. We had small room, but no worse than other hotel we stayed in Tokyo

A nice place to stay. The location is good, which is easily accessible to train station, also shopping centre. The hotel is a bit small, but it's acceptable for Japanese hotel. Everything is up to standard. There are skincare in the lobby that you can use which is good.

Good location but you don’t get much for a high price. Breakfast pretty poor

They were very friendly and accommodating and all spoke English well which helps. The facility is small but clean. I do wish there was a lobby with seating but typical of Tokyo. They have sundries for free. The neighborhood isn’t in the main “Golden Gai” part of Shinjuku which was a plus in my opinion but there’s a great shopping/dining area across the street and it’s got a subway station entrance right down the street!

Appreciated the fact it was so close to Shinjuku station. I would absolutely recommend getting the breakfast, as the cafe is a great place to have your first meal of the day. Very walkable to many things. Staff were excellent. I would consider staying here again if I visit Tokyo.

Good service