The place was nice, probably in 2005, but now it's rundown, hasn't been attended to in a very long time. All the joints in the bathroom are moldy, carpet is old, AC stunk the Room the first 6 hours, there's no showerhead, it's just a pipe sticking out the wall, I've had 5 different type of bugs, wifi is no good, no hand towel, no soundproofing it feels like your sleeping with the motorbikes. It's not good, keep looking, I'm sure the area has better to offer

Roaches in my room and tv never worked..called twice to get that fixed

My father really enjoyed his stay

Staff were very friendly and helpful. Rooms need upgrades. Breakfast was ok but needs variety.

Great location and price.

I've been using this hotel since 2017 and have stayed numerous times and each time have enjoyed my stay and the staff there. Always so friendly and courteous at the front desk and all of the other stuff is always looking to help you. I love starting my day in the restaurant with the fruit platter.

Pretty nice hotel but needs some maintenance. Internet quality is poor, tv barely works, water pressure was low, lukewarm shower, sink faucet falling off, toilet flush kept getting stuck, safe batteries dead... some attention to detail needed. Also, staff refused to provide extra towels for the tiny pool. But, generally nice for the price and could be a gem with a little effort.

It was super fast for check-in and check-out. The room was clean and everything is well-organized. Only one thing I gotta say is a light is out of order. Except that, everything was perfect.

Toilet would no shut of needs new insides tank/bath tub shower sprays on wall but doesnt run back in tub instead it run in an channel between tub an wall to tile flooring making floor slippery an chance of falling ans to this problem was an warning sign sayig caution wet flooring this is an unsafe problem should be fixed i an my wife were not please with this room 801

Good place to stay. Great staff

Every personnel was extremely courteous and professional. With restaurants in close proximity, it made the perfect transition hotel, while waiting for my flight out of Cebu. Reasonably priced.

I stayed a few days. A comfortable room only without a window. net. Accessories are provided. Convenient location.

Staff were great. But the area and overall property condition is not good.

Close to Ayala mall and airport

I liked that they carry fox News on their TV. Some other hotels don't carry fox News

I have been to Castle Peak for my third visit this year, the reason I keep coming back, is they have Fox News on the TV, which most Hotels don't have. My last visit had no Fox News on TV, which is very disappointing.

2nd stay here won’t be the last, staff are amazing can’t do enough for you.

Great for the Price

It’s not so quiet actually. It’s located on a very busy street so there’s constant street noise of honking. The housekeeping staff communicate by walkie talkie which they keep at an unreasonable high volume. You can hear the entire staff conversations from up and down the hallways. This goes on for HOURS everyday. It’s extremely difficult to take a nap here. There were no batteries in my room safe, so I locked everything in my luggage. I then requested room service. The housekeeper did NOT put batteries into the safe even though it was left open with the empty battery compartment easily seen. She also didn’t clean the coffee cups or replace the coffee packets/creamers/sugar. They don’t really care about their reviews. There was a problem for 3 days with another guest smoking in their room. The stench was annoying and I was developing a sinus & ear infection. When I repeatedly complained, they offered to provide air freshener. That is not effective in cleaning the air. They offered to put me in a different room, which was also unacceptable because I was on the 7th floor and didn’t want to be moved closer to the street noises on a lower level. It’s hard enough to sleep as it is. Basically they don’t enforce the no smoking rule and don’t care if other guests are annoyed by the smokers or their noisy communication with ridiculously loud walkie talkies.

Very comfortable, good Wi-Fi, friendly helpful staff

Great location, nice people, good food. Laundry shop and convenience store are nearby. 9th floor bar has a great view along with drinks and food. The whole hotel suffers from delayed maintenance, but if you can look past that this is the place to stay in Cebu.

Slept well, food had a lot of msg. Staff super helpful and polite. Room was clean, ac worked well. Mini-fridge was struggling to cool drinks.

My room was decent with a fully modern bathroom. The bed was clean and comfortable. The room safe was easily big enough for all my valuables. And it is within walking distance of Ayala mall and a short distance to the SM mall. On top of that, it was a great value.

My experience at this property was okay. Convenient area to walk-commute within this part of the city—not too far from business district or the mall. Food prices in cafe and restaurant were reasonable and drink prices in the rooftop lounge were fine too.

A/C is too weak

Rooms were dirty, loud, broken, terrible wifi signal

I thought the staff was very friendly and understanding. Even when I didn’t need the room to be cleaned and they saw me they always asked did I need water and I said yes. When I make a trip back to the Philippines I’m definitely coming back to Castle Peak. Awesome people who work there!

This hotel is adequate and a safe home base, in a busy city.

Blow dryer don’t work, curtains in poor condition. Did not leave coffee for next day

Stayed for 2 weeks, would totally do it again. The food there is amazing, staff was very friendly and helpful.

The property is excellent

I booked 2 rooms. The day i arrived the safe box was not working. They fix it right away the next day the same problem. The other room where my friends stayed the door was not working and again they fixed it but works only every second day. The toilet flush dont work as it should be. They clean the room if you requested it. The staff are friendly and they tried really to fix the complain we had it just the rooms are quite Old and need som renovation.