They don’t allow the customers to extend time check out by 2 hours. Nether 6 hours paid.

Very food hotel with pleasant staff. Please, check the elevator. Working not good

Staff unfriendly. I didn't feel welcome! Also at the restaurant, I ate there for lunch and dinner, I ordered a bottle of wine, the staff didn't bother to refill the glasses until I called them and asked them to refill. The staff were just walking around, and no one came to refill sparkling water glasses or wine glasses until to call them

Beautiful hotel. Stuff was very friendly. Clean and nice smelling in hallway. Best location. Was a pleasure to stay at this hotel.

Beautiful hotel. Stuff was very friendly. Clean and nice smelling in hallway. Best location. Was a pleasure to stay at this hotel.

This was not was I was expecting. My girlfriend and I got an upgraded room, based on the picture the room was very spacious and nice. When we checked into the room we were underwhelmed. It was the smallest room I had been in for a while. The bathroom was also tiny. The view was the only thing that was nice. But we were cramped in like sardines. Then to add insult to injury, we only had one towel in our room. We had to share a towel. When we complained that we were not assigned to the room that we had agreed to they told us that there were no rooms left and that the particular room we stayed in varied in size. I would’ve hated to see what the room below this looked like. So we ended up booking in another location through Airbnb which was triple the size and half the price in the same area. When we came back to ask them for our money back for the nights we were not staying there they then all of a sudden had their largest room available for us and they would put us up in it right away. I let them know that we had already found another place as they had told us that they would not be able to accommodate us. They then said that they would give us a refund, but to contact Expedia as we booked it through them. I called expedia and they reached out to the hotel. It took them almost three weeks for them to reply and in the end the rejected the refund. Do not stay at this hotel. They are not people of their word and the rooms are underwhelming.

This was not was I was expecting. My girlfriend and I got an upgraded room, based on the picture the room was very spacious and nice. When we checked into the room we were underwhelmed. It was the smallest room I had been in for a while. The bathroom was also tiny. The view was the only thing that was nice. But we were cramped in like sardines. Then to add insult to injury, we only had one towel in our room. We had to share a towel. When we complained that we were not assigned to the room that we had agreed to they told us that there were no rooms left and that the particular room we stayed in varied in size. I would’ve hated to see what the room below this looked like. So we ended up booking in another location through Airbnb which was triple the size and half the price in the same area. When we came back to ask them for our money back for the nights we were not staying there they then all of a sudden had their largest room available for us and they would put us up in it right away. I let them know that we had already found another place as they had told us that they would not be able to accommodate us. They then said that they would give us a refund, but to contact Expedia as we booked it through them. I called expedia and they reached out to the hotel. It took them almost three weeks for them to reply and in the end the rejected the refund. Do not stay at this hotel. They are not people of their word and the rooms are underwhelming.

Excellent location to all attractions around old Tbilisi city and very secured and safe. The deluxe room with balcony was a bit small for us, but it had very lovely view. The rooftop restaurants of the hotel looks also on romantic view. However, the breakfast cost 20$ for each person is a bit high price, otherwise, you could enjoy all attractions by walking distance from the hotel.

Excellent hotel

Small room, small bathroom. Breakfast was almost OK. Breakfast service could have been a lot batter.

Room too small. Bathroom too small. Breakfast quality and service was unsatisfactory. The location is nice.

Very good position of the hotel in the middle of Old Tbilisi. Close to Sulfur baths and all restaurants. Very nice and cousy hotel.

Very good position of the hotel in the middle of Old Tbilisi. Close to Sulfur baths and all restaurants. Very nice and cousy hotel.

It's a very nice hote, very pleasant service. Helpful reception. Hotel is centrally located.

The location is fantastic, and the staff was VERY helpful and friendly.

everything was beautiful,view was unique,view of old city interesting

Located right in old Tbilisi. Very practical and close to most of the sites you want to visit while there.

The location of this property is amazing! Couldn't be better.

The location of this property is amazing! Couldnt be better.

Space of the room is good, the location near attractive points, sulphate bath, restaurant and bar.

I loved my stay here! Location may be its best asset--super close to everything you need. The facility itself is very nice--clean well thought out. My room was very comfortable and the service was excellent. They arranged a taxi for my 3:00am trip to the airport and held my bags when I checked in because I came early. The breakfast was pretty nice as well--all in all, I would absolutely recommend this place.I will say, being so close to the Sulfur Baths--be ready for some surfer smell here and there. If smell really bothers you, this is something to be aware of!

I loved my stay here! Location may be its best asset--super close to everything you need. The facility itself is very nice--clean well thought out. My room was very comfortable and the service was excellent. They arranged a taxi for my 3:00am trip to the airport and held my bags when I checked in because I came early. The breakfast was pretty nice as well--all in all, I would absolutely recommend this place. I will say, being so close to the Sulfur Baths--be ready for some surfer smell here and there. If smell really bothers you, this is something to be aware of!

Tiflis was the most elegant hotel we stayed and we could see in the old tbilisi area. Nearby to the most visited tourist places, made our lives easy especially the cable car and sulphur bath.

Tiflis was the most elegant hotel we stayed and we could see in the old tbilisi area.Nearby to the most visited tourist places, made our lives easy especially the cable car and sulphur bath.

An outstanding hotel in an ideal position, wonderfully appointed room and extraordinary guest service. Deserves to be recognized.

This hotel was perfect in every way. Clean, spacious, comfortable bed. Amazing shower, great toiletries, great views, and breakfast was phenomenal. Not a single complaint, I'd highly recommend.

Location was great - within walking distance. Rooms were spacious and clean.

Tremendous views of the old city, large rooms and welcoming staff.

This hotel is in very central location near old baths. The property has free parking and it was a major advantage for us. We also loved walking around old city. The room was clean. This hotel had amazingly comfortable bed! The breakfast was of good quality. We had a unique view from Veranda restaurant and from our balcony. I would consider staying here next time.

The hotel is a little old, but nice enough. The rooms are relatively basic and the beds way too soft, but they have everything you need. The highlight is certainly the terrace restaurant with a perfect view of Old Town Tbilisi and Nari Kala Fort, across the river and of the Church. The food in the restaurant is also really good! The location is also perfect to explore Old Town, easy to walk straight from the hotel.

Rooms are beautiful and kept up. Lighting is decent. Breakfast is so so. View is not bad if you are lucky. I liked the rooms a lot. Staff, however, is useless and kind of unhelpful. They cannot answer questions about things, attitude is poor. Surprising for such a higher class place. Disappointing. Breakfast was also lacking.

This is my second time to stay at this hotel and this stay was even better. My room was larger with a beautiful view of the city off a corner balcony. Staff were professional and friendly from the front desk to the restaurants. The breakfast buffet was top quality and fresh. This is truly a Palace. I wouldn’t stay anywhere else when visiting Tbilisi.