Quick single night stay overnighting between flights. Shuttle driver and front desk staff were very accommodating with our airport transportation needs. Facility and room were clean and up-to-date.

The front desk staff was friendly and professional. The front desk staff named Faith was helpful and went out of her way to assist us with getting transportation to our cruise. We loved the free breakfast and shuttle. It was great for 1 night and the beds were comfy!

We had a good experience. It's a nice, clean hotel with good service and convenient location.

The room smelled like a wet dog. When I asked at the front desk about dogs, she said any room is for dogs. I was not happy since I have allergies.

Just a quick refresh after flight back from Alaska. Needed sleep and quiet. Hotel shuttle wasn’t available, but they called us a Lyft. The hotel was amazing! They let us check in early and eat breakfast. We were able to catch up on sleep. Lovely place! Very friendly and super accommodating. Will stay there again!

Overall good property. Very close to many restaurants and stores. Room was clean and spacious. Front desk was quick and efficient The one thing I didn’t like was $10/night for parking. Parking is not a premium in that area and lot was 75%empty both nights.

Being so close to the airport made it super convenient to return our rental car and hop on the plane. Hotel was nice. Missing a bar of soap but front desk quickly rectified the situation. Breakfast was okay, not outstanding, and the food service layout was a little different than we are used to, but everything was fine with no real complaints.

I was disappointed in the reception desk staff. When I arrived to check in, the woman looked at me like I was interrupting her and I had to ask if I could check in. She gave me no greeting as I walked up to the desk. She checked me in with no enthusiasm for her job or warmth. Not the personality to have when you are in a client facing job. About 10 mins after checking in, I had the went back to the reception desk because I had forgotten to ask if a late check out was available. This time there was a different woman at the desk occupied with something. Again, this person gave no greeting as I approached the desk but just looked at me. I told her that I had forgotten to ask about a late check in. She replied flatly that it was going to be at least 10 minutes before she could access the computer because she was just starting her shift. She did not give me the impression that she cared to help at all. I said I would check back later and left. When I checked back she was friendlier, but that first encounter was unacceptable from someone whose literal job is to greet guests and make them feel welcome. On an operational note, I thought it odd that the reception desk staff would be changing shifts at 3pm, which is when check in begins. Seems like the hotel would want staff to be available to help guests consistently throughout the check in period. Other than the poor reception desk service, my stay was good enough.

Our room was ready when we arrived even though we were early, which allowed us to venture to Pike’s Market. We didn’t need it, but we had a full kitchen. The room was clean, and comfortable with amble space to move about. A little pricey, but well worth it.

Arrived late evening and hotel lacked adequate staffing. The front desk clerk had to pick us up at the airport so it let us waiting for a while. The clerk should be commended for doing her best with little to work with. After arriving computers weren't working well but clerk earnestly worked to get us to our rooms.

Stayed here in one of the king suites for my birthday weekend with my two kids and cat. We all had a wonderful time and are already planning a return stay. The hotel was a 30 min drive from Seattle proper. It was easy to find and located near shopping, restaurants and what looked like a transit center. Parking was ample but did cost $10 a night. Front desk staff were polite and attentive. All parts of hotel were clean, modern and well maintained. The beds (even the sofa bed!) were surprisingly comfortable. Pillows were a little too soft though. The kitchenette had an almost-full size fridge, freezer, microwave, sink w/ disposal and dishwasher. The kitchen was stocked with dishes and cooking utensils. There was a shower but no tub. There was also a cool floor-to-ceiling curtain between the king bed and sofa bed that served to delineate the two areas and that made the space feel cozy. The only negative was that the indoor pool had no hot tub and was closed on our last day. However, it was immediately up and running the next day but sadly that was the day we were checking out. The hotel was also very quiet. Very little neighbor or road noise.

Everything was outstanding except for the ONE lady checking us in on Thursday, she stayed on her phone without signaling us that she seen us and after 4-5 minutes she said checking in? Then rolled her eyes as if we were inconveniencing her phone call. Other than that. Everything and everyone was amazing!

Location was great , lots of shopping and food around. Rooms are huge and bright! Staff was excellent

I has one room for me and one for my parents, booked same time, the hotel couldn’t put us on the same floor, the smell in the room was awful and the lighting so terrible, the kitchenette lights didn’t work, neither the bathroom. One of the worst experiences…

Elaine from during check in was wonderful! She made considerations for my mother who got injured during our trip.

A little worn looking, and there was no hand soap in the bathroom or kitchen area. Also the system/front desk(?) checked me out automatically in the morning by 7am, leaving me unable to get in my room, as I was using the app, and the room key deactivated. Little frustrations, but both took time to remedy.

The hotel was nice.The location was clean. The evening desk was nice.The only issue was in the morning front desk lady was a bit rude because a few customers wanted coffee and there was None 8am. She told one of the customers.I've already told you there's coffee and your room.You can just go to your room. At that point we just gave up waiting for the coffee. Felt bad for the person in the kitchen.There was only one person. The food was good.Never had a issue with any of it. The only issue is the customer service at the front desk.The lady in the morning in the morning.9/8/2024

Stayed for 5 nights all was going well until we got a cigarette smell coming through the room as we were with a baby we immediately called guest services and got us into another room. Everything was great with the exception of that

Take a umbrella if walking to dining options.

Very nice place and the staff personnel were friendly and helpful. However, if you want to use the internet, do not get a room on the 4th floor. The internet service there is extremely poor to nonexistent.

Front desk staff very friendly. Customer satisfaction was clearly their goal

Too much waste with plastic knives and forks!!!

The shuttle driver at pick-up drove too fast and took hard turns, so I had to hang on to the sides of my seat. The little guy seemed upset and couldn't care less about the guest he needed to safely transport to and from your property. When we spoke to him, he would not respond. The breakfast attendant was slamming things in the back kitchen area and running late setting up the breakfast. Station.Besides that. All was fine.

We had a great stay for the weekend! Easy & quick check in. The kids enjoyed the pool and had it to themselves both times!

Large clean room. Had a nice little pool and fitness Center. Even had a free laundry machines to use. Complimentary Breakfast was very nice. Location was good, walking distance to many shops and food options

Comfy beds, quite for the most part.They did give my brothers room away because they over booked and he ended up gettting twin beds when he reserved a king single bed. All they offered him for the mishap was free parking. So that was very lame.

They were absolutely amazing, we got off our cruise ship and at the hotel at 9am and they let us check in, they have free shuttle and you can order just about anything to have delivered for food.

Nice hotel but walls are pretty thin so can hear kids screaming while trying to sleep.

Very comfy. A good choice near the airport for an overnight stay. Near lots of restaurants. Shuttle to and from airport was quick and reliable.

Evelyn was fantastic, her customer service was tops. The room was clean and a perfect setup. The breakfast was very chaotic. It was busy but also poorly organized. A couple tweaks could have that area flow much better!

This is our second time staying here and our room is okay. It’s not as clean as our last stay, the tub drain drains slowly, and the a/c is loud. Overall we like Home2Suites because the rooms are spacious and the free breakfast has more options compared to other hotels.

It was fine for one night, room was clean but everything looked a little worn, not super comfy, and we were put in a room by the elevators which was loud. Outside front door of hotel looked pretty rough.