nice hotel with good facility

i ordered a taxi one day before for the morning but they forgot it and had to re order in the morning, taxis usually takes 30 mins to arrive at the hotel, i was quite worried since i left for a flight

Beautiful, big, modern rooms. Beautiful location, on top of a mountain with a lot of green. However the condition of the rooms were terrible. It was dirty and everything was worn out.

Good food and great staff. Hotel is clean and maintained well. Our room was beautiful.

Worth value for money. Room are spacious and hotel location is secluded away from city, great retreat for those looking for relaxation.

Weekend stay. The hotel is located in a quiet area of town, but far from anything & requiring taxi to go anywhere. Hotel cleanliness & maintenance was less then ideal, but staff were generally kind & helpful. Good location for golf but otherwise better to stay elsewhere.

Weekend stay. The hotel is located in a quiet area of town, but far from anything & requiring taxi to go anywhere. Hotel cleanliness & maintenance was less then ideal, but staff were generally kind & helpful. Good location for golf but otherwise better to stay elsewhere.

Beautiful and great service! The Club room had plus amenities including drinks all day

Overall stay as great, view from the room was fantastic and the room was especially spacious. Amenities were also of great quality. Only thing which I was a little taken aback was that the hotel had switched off the lobby lights when I arrived at 1am - explained that it was to conserve energy so I guess I won't complain in the name of being environmentally friendly - and the lights in the lift were especially dim throughout the day. Breakfast was the usual intercontinental fare, which I guess also meant it was nothing amazing. Location was great if you're looking for peace, quiet and some greenery. It was located fairly far from the city centre.

Overall stay as great, view from the room was fantastic and the room was especially spacious. Amenities were also of great quality. Only thing which I was a little taken aback was that the hotel had switched off the lobby lights when I arrived at 1am - explained that it was to conserve energy so I guess I wont complain in the name of being environmentally friendly - and the lights in the lift were especially dim throughout the day. Breakfast was the usual intercontinental fare, which I guess also meant it was nothing amazing. Location was great if youre looking for peace, quiet and some greenery. It was located fairly far from the city centre.

The staff was friendly

The staff was friendly

Returning guests to Intercontinental Bandung, Dago Pakar. The cleanliness standards had dropped and fell before our expectations of an IHG hotel when we visited 2 years ago. Multiple stains were observed on the carpets near to the working desk. The fabric on the day bed was also badly stained. This suggest a slack in the cleaning regime. The mini bar was also found to be almost empty. Hope intercontinental can bring back the pleasant experience 2 years ago.

Returning guests to Intercontinental Bandung, Dago Pakar. The cleanliness standards had dropped and fell before our expectations of an IHG hotel when we visited 2 years ago. Multiple stains were observed on the carpets near to the working desk. The fabric on the day bed was also badly stained. This suggest a slack in the cleaning regime. The mini bar was also found to be almost empty.Hope intercontinental can bring back the pleasant experience 2 years ago.

Good

4 days at so called a '5 star hotel' with excellent reviews of good food & ambience.1st day-paid for mountain view but got a carpark view.2nd day-after a long day outing came back late night,room was not clean.ordered dine in 3rd day-came back night found new cigarette on the table & earpiece in my pocket haversack in the safety box room was stolen.4th day-ordered room service breakfast,eaten when to shower place my breakfast tray by the daybed & i found fat maggots in my food.(My complains for all that were ignorant unattentively called up,being passed to several staffs,i had to repeat explaining my disappointment,took matters lightly,maybe not happening in their own shoes:(

4 days at so called a '5 star hotel' with excellent reviews of good food & ambience. 1st day-paid for mountain view but got a carpark view. 2nd day-after a long day outing came back late night,room was not clean.ordered dine in 3rd day-came back night found new cigarette on the table & earpiece in my pocket haversack in the safety box room was stolen. 4th day-ordered room service breakfast,eaten when to shower place my breakfast tray by the daybed & i found fat maggots in my food. (My complains for all that were ignorant unattentively called up,being passed to several staffs,i had to repeat explaining my disappointment,took matters lightly,maybe not happening in their own shoes:(

The room (esp the toilet) smelt so bad. The gym was so stuffy and smelly

The room was quite dirty and ill-maintained (there were carpet burns). There was a strong sewerage smell in the shower area, as well as the bathroom. The rain shower was squeaking. The air-conditioning was also squeaking throughout the night.

The room was quite dirty and ill-maintained (there were carpet burns). There was a strong sewerage smell in the shower area, as well as the bathroom. The rain shower was squeaking. The air-conditioning was also squeaking throughout the night.

This hotel has been around for 2 years (according to the receptionist). The hotel is in a very good condition, clean, well maintained, and surprisingly very quiet. As it was in a long weekend we had anticipated a crowded hotel. The room was spacious, the food was scrumptious, and the pool was always warm and enjoyable in an always-cold weather. The hotel is located in a luxurious and isolated area in Bandung. It would take around 10-15 minutes driving (or around 1 hour walking) to find the nearest store.

This hotel has been around for 2 years (according to the receptionist). The hotel is in a very good condition, clean, well maintained, and surprisingly very quiet. As it was in a long weekend we had anticipated a crowded hotel. The room was spacious, the food was scrumptious, and the pool was always warm and enjoyable in an always-cold weather.The hotel is located in a luxurious and isolated area in Bandung. It would take around 10-15 minutes driving (or around 1 hour walking) to find the nearest store.

Fantastic hotel with great views from the panorama rooms. Great for family outings. The club lounge was very good with friendly staff and excellent cocktails.

Overall the stay was enjoyable. Spacious rooms, beautiful view and location and friendly service overall. The breakfast buffet was extensive and service in coffee shop and concierge was attentive. However service and professionalism lacked greatly in the Chinese Restaurant and Spa which led to disappointing experiences and what could have been a level 5 rating (high) is regretfully a 3.5. But this can be improved with better staffing, training and upholding service excellence standards.

The staff members are friendly and helpful. They even suggested a breakfast pack when they knew I was checking out by 5am. However, there’s no bath robe, no hair dryer and the safe and fridge was locked. all resolved when I asked though. Food in the restaurants are not authentic Indonesian fare (except for the baso and afternoon snacks).

Overall the hotel experience was nice. Nice scenery, nice and helpfull staffs, quiet environment. Breakfast was OK, not too great not too bad, it could’ve been better.

Overall the hotel experience was nice. Nice scenery, nice and helpfull staffs, quiet environment. Breakfast was OK, not too great not too bad, it could’ve been better. 😊

there are much activity for children, so our children can not boring to stay here.

First of all, I think people need to lower their expectation when visiting Bandung as Bandung is a developing city. Therefore, their 5 stars hotel may not be the same standard as any other 5 stars hotel in other countries. Nevertheless, they should deliver the utmost standard as the hotel carries the brand name 'Intercontinental'. Arrived at the hotel in a cab, bellboy was helpful. Check-in was smooth. Premier Room was spacious. There were stains on the fabric sofa near the window. But everything else was ok. The front desk will call you after checked-in to make sure everything was ok. While showering, the tiles in the shower area was uneven therefore, the water will over-flow out of the shower room. I believe this has something to do with the contruction of the tiles (I don't think the hotel can do anything about this). We were shocked that we can hear all sort of noice (children crying, people talking) from the Toilet as though the noise was inside the room (it was that loud). We are a couple of light sleeper so thin walls is a problem for us. We even recorded the noises to let front desk know about it - Rita attended us. She was helpful to find a different room for us - higher floor with no occupants beside to eliminate the noise, but it was a smoking room. Not a problem for us. Rita even follow us to inspect the room. Room looks great. Later that day, we found out that one of the phone was not working and there was a stain on the mattress cover.