For the most part the room was clean. The towels were NOT clean. The manager gave us replacement towels. The fire extinguisher backing was open and there was no battery. The shower had no pressure and the tub filled up while the shower was on. It took awhile to drain. The lamp shade was damaged. The bed frame was medal and made noise when we got in and out of the bed. The door did not fit in the frame tightly and you could see the outside light. There were nice blinds on the windows but no curtain so the outside light came in that way, too. The room was outdated.

I've stayed here before. Great location and comfy beds. It's minimal, but that's all you need. Great price.

Check in is supposed to be at 2:00. Our room wasn’t ready until almost 5:00. The door didn’t close properly or seal. You could see outside between the door and door frame. The chain lock was held in with one screw. The owners were very nice! They were apologetic for the delay. This is a cool old St. Augustine motel that just needs a little love. It looks like the may be doing some renovations because there was a construction dumpster in the parking lot. It is an a 10 minute walk to the historic downtown area, so the was nice. For the record, we did not feel unsafe. The area is decent.

I waited 30 minutes for the owner come check me in after calling him by using the number written in paper on the doors. The room was hottttttt hot hot when we walked in. They are under a little bit of renovations, however, my daughter and I had an already renovated room. Then when getting settled in for the evening ( so we thought ) my slaughter went in the covers for no more than three minutes and was covered from the waste down in bites. Bugs everywhere!!! In the room.

It was great and clean and good for what you pay

Nothing

Great value

The property is in a very convenient location its older but all in all for the price I would stay here again.

It was nothing fancy, but comfortable and clean.

Bathroom sink did not drain well. After taking a shower, the whole bathroom filled with water even under the sink, which did not empty. Needed a squiggie to push water to drain. Not a safe environment to be walking in with tile flooring. When I told owner at front desk, she responded with she knows that, but they obviously don't care to fix it. I would try again, hopefully not all rooms are the same. I think ours was handicap room.

The shower drains into the bathroom. There is no lip to stop the water. So our first noght there was water all over the bathroom.

Great location for me and my finances to get to place by foot

The hotel is right in the middle of pretty much everything - for an inexpensive hotel this one is a gem

Dollar for dollar a clean, comfortable stay. No frills available on site but we spend most of the time in town than in the hotel

The price was right. Especially for St Augustine. Close to everything so if you want to save money and be able to walk everywhere this is the place for you. Not the fanciest place but not the worst either. I felt safe. Sheets were high quality and I slept sound all night. Would stay here again.

The only room on this entire planet I have stayed in my entire life that didn't even have coffee in it.

Had male owner come knocking on my door a day before my check out time telling me to check out. An he was creepy he was always watching when someone came or left. Plus the door to the rood didnt close properly so made it hard to lock.

Whole property is subpar for this area, in desperate need of updating throughout. bare minimum as far as furnishings and cleanliness, towels, etc. limited outlets. bed was way too flimsey/soft, bedding very dated, poor quality.

We have stayed at this motel twice. So I guess it’s just what room you get . I think we were the only room with a paper blind that didn’t quite fit the window about 2 inches on each side was a little concerning. In the bathroom above the showerhead was a hole that they patched up with cardboard and duct tape. And there was a light outside of the window, so no matter what time it was in the middle of the night, it looked like it was 3 o’clock in the day.staff is very friendly . And the room that I had gotten before was great.

Unique cozy stay ~ staff is kind

This was my second time staying at the Castillo Inn. It is a wonderful location, with just a short walk to the city historic section. The rooms themselves are very clean. The staff was very pleasant. The beds were comfortable. It is a very basic facility, however. Simple things could really improve the stay. (i.e. Tissues in the bathroom; coffee available in the lobby.) For a comfortable, reasonably priced place near downtown, the Castillo Inn is the answer.

Served its purpose while in the area on business. Bed was a bit creeky which was a bit annoying but other than that it was your standard no frills motel.

The room was extremely dirty and rundown. There were no curtains on the window, just some blinds that did not extend across the full width. I cancelled my second night, and the owner was very apologetic for putting me in that room, but they were fully booked. She offered another room, which was in much better shape, but I declined.

This hotel is a DUMP!!! I don't have enough space to write everything wrong with this place. Felt like I was at the Bates Motel or a psych hospital room. Should have left 15 minutes in. Only saving grace was we could walk everywhere we wanted to go. No soap, shampoo, conditioner, one roll of toilet paper on the holder and dingy, thin towels. Just for starters. All I can recommend is to stay away unless nothing matters to you but location

Close to alot to do around fort. Easy checkin, very basic room no coffee pot of any kind, some outlets didnt work. But for a place to lay your head a good price compared to others.

FLOORS HAVE NOT BEEN CLEANED AT ALL. A PRODUCT CALLED BLEACH, WOULD DO WONDERS FOR BATHROOM AND SHOWER AREA. WILL NOT BE GOING BACK HERE

Unfortunately this property is not up to standards. The rooms have a funny smell. All the items in the room were probably picked up at a garage sale. The pillows, bed coverings, etc. do not look new. There was no hot water. It came back once, but then disappeared again. The staff was kind, and respectful, but I am sure they too know that this place should be demolished, and rebuilt brand new. The images on Expedia's web site are very misleading. I do expect a full refund for this stay. Taking a shower in very cold water when it was very cold outside is not what my doctor recommends. Looking forward to hearing back from somebody.

The towels are very very dirty and stained, bad smell in mattresses and pillows. We had to go buy towels.

The only good thing about it is the convenient location. Not recommended for families, we did not stay the second night we booked. Rooms need a redo and proper cleaning, bedding and towels are old and stained.

The room and the towels extremely dirty. Uncomfortable beds. Do not stay here!!!

It was as described, nothing more or less. I had a positive experience and the value was worth the price.

The motel was definitely not the nicest place…the lady at the front office wasn’t very friendly. We got into the room & noticed a big glob of hair in the bathtub, which kind of turned our stomachs. There was a hole in the bathroom wall, stuffed with toilet paper. No tissues or blow dryer to be found. Furniture was very old and unappealing. Room was fairly good sized and the bed wasn’t too bad, but wouldn’t stay there again. It was $150, which was alot less than other places around Xmas time, but a pretty good hike to the main areas. Toilet was very short…it was a long was down! 😜