Front desk staff was really welcoming and very helpful. We appreciate that our room was upgraded due to some problems, however in the bathroom the ceiling was leaking and yellow water was dripping to the toilet seat. The shower pressure was weak. Overall we enjoyed our stay because of the friendly staff! The view was amazing from our window and the swimming pool was great.

Staff and facility is great

It was a good place, and the service was excellent. The vibe is great in the hotel facilities. Sadly, when you go to the pool and the seaside, you will hear the noise from the construction beside the resort. I'd like to go back again when the construction is done.

There's little I could say about this property, breakfast far from good, room old and need of renovation, steps, steps, steps everywhere, no elevator. Service acceptable. Laundry service very good.

Perfect accommodation. Enjoyed much❤️❤️❤️

I enjoyed my time at Aozora, however the main problem lay that it is still a new resort and many construction is happening around it. It still needs larger signage for the taxis to see it when approaching and is very hard to get a transport from the hotel. Aside from all this, the room was beautiful and spacious. air conditioner was strong. Minibar fridge perfect temperature

Great people and nice amenities

People are awesome

The delax room and family rooms are big and good enough space to stay,and price is also cheaper than I thought. The staffs are so kind and helpful. Some of them can speak Japanese, so it's easy for Japanese to commuoicate each other! The seaview is also fabulous!

Please continued high staff service

Started bad: no staff at check-in (if there are guests to come, there should be somebody). The fittings were messy (not just dirty) and bad fixed. In the bathtub you always have the feeling to break through. No warm water. TV is absolutely not working (so I pulled the plug), wifi bad. Breakfast variety is awful. Staff is very friendly, beds were clean. Read carefully about room service! Two and a half stars definitely are minimum two stars to much! Sorry, never again!

Property is not accessible to beach. You cannot swim on the beach. The pool is dirty. The room is dirty.

nice

Absolutely nothing

The pictures shown on the site page was fabulous. I was excited to stay and treat my fiancee to a great experience. When we arrived the staff greeted us with open arms. Sadly that was the only great thing about the place. We couldn't sleep because of construction. The pool even after being cleaned looked like a toilet. I cant continue to complain. I hope anyone reading this review should think twice about the decision.

The location and staff were excellent. At the time of my visit they were under expansion construction next door. APRIL 2023.

The hallway is smell like urine, swimming pool is full of green moulds, room smells washroom, room has a file of aunts .

Everything this heard about the property was not true

Nice little restaurant great food but hotel is total crap. Pool is crap. Very noisy construction next door. Look elsewhere

Well I could tell the first few hours there it was going to be a BAD stay but it took me 2 days being held there because they wouldn’t cancel the reservation without charging me full price for me to realize just how BAD it was going to be SO the positives first breakfast was really good free parking free wifi the staff was kind and friendly NOW for the bad the twin beds were very hard to the point of being uncomfortable the window locks on the window were inoperable so someone could have gotten in our room luckily we were on the second floor so that would have been a little more difficult but just the same what they call hot water is a in line hot water heater that only heats the water sporadically so it just gets hot or warm then it has a cold spot and back and forth the whole time you are showering the pools yes they have two pools should be a positive you would think but they were murky and dirty looked like they were growing mosquito in a pond cloudy looking and then you get to the ocean view which again should be a positive and is maybe if you stay back about 100 yards if you get very close then your view is of a broke down half scraped boat tied to there dock no beach area at all down the steps straight to the ocean Oh and I forgot to mention that the cable television was not working at all while we were there I was told by surrounding villagers that the property is now owned by a Japanese person so it really is not the fault of the employees if things are being ignored

Good quality rooms and restaurant over all I would say 7 out of 10 the pool just needs to be cleaned and the hotel just needs to invest in a pool cover minimise the leaves that go into the pool

The resort was ok but i think after odette they werent able to maintain the whole hotel. Pool was very dirty. Beach was kinda lame. Outside furnitures was destroyed or unfunctional. Basic breakfast. Room has no tv.

It was a very satisfying accommodation, and the owner and the staff of this accommodation were sooooo kind and considerate. I will definitely visit this accommodation again next time, and I'm sure it will be hard to find a place as good as this accommodation in CEBU. thank you very much for everythings!! :)

Good place for the money spent. No where to go off the property. Food anddrinks were very good and very reasonably priced.

Priced properly. Property was quite run-down. Staff were great.

Please contact Aozora Seaside. I requested for a refund of our 2 nights booking. A guy entered our room at 3am, Oct 30. He stole our money worth 5000 pesos. We left the hotel at 4:30am in the morning. Checked in Oct 29 at 8pm. We did not continue oir stay there due to the robbery happened. Very dangerous place to stay. First time in history that our money was stolen. Very very disappointed and bad experience ever!!!!

Staff are friendly, especially staff in the restaurant. However, the swimming pool was very dirty, not good for swimming. Toilet was broken, no flush. There was construction nearby the hotel, very noisy even in the early morning.

No water... No internet

Excellent food customer service Location is peaceful Rooms were clean Relaxing atmosphere Perfect for Photo session

Excellent food customer service Location is peaceful Rooms were clean Relaxing atmosphere Perfect for Photo session

Nice large room and balcony overlooking the pool. Good breakfast. Felt cost of airport transport was high compared to getting a taxi. Not much outside the resort in terms of places to eat within walking distance. Hotel restaurant food was good on the whole but we did have one meal that was not which they did agree for us not to pay. Lost water to our room one night and electricity on the day we were checking out. Some building renovations in the room below ours. Good place to stay if you want to go diving and island hopping or just relax by the pool for a few days. Bring googles though a a lot of chemical in the pool. long list of channels for TV but most unavailable.

I liked that the place had a beach/water access. It had activities to do ( scuba diving and tours) on site.