Staff is very friendly and facilities are great. My go to hotel in Bangkok

Fabulous - exceptional service and immaculate room.

My stay at the Lancaster is always excellent. I think my only complaint is they need to get some sort of a swimsuit dyer That way, I don't have to worry about having a soaking wet floor in the bathroom all the time

All was really good if are tired of hard bed of matres? This hotel bed mattres are soft like cloud awesome you will sleep loke in heaven👍👍👏👏👏👏but same time good confort ortopedic👏👏👍👍good room service,water everyday!! All good 👍 Thanks!!

The Lancaster is a top quality Hotel.

Excellent property one of my favorites Great breakfast Clean rooms comfortable beds Excellent staff wonderful gymnasium Deserves its high rating

Amenities was less than before.

I booked the Lancaster for a one night stay as i round up my trip to South East Asia. At check in i met Bambi, Bank and Beer who were just amazing. They offered me a free room upgrade to a premium suite and i could not believe the surprise that awaited me when i walked in. It was so big and classy, that i almost considered extending my trip for another just to enjoy the facility. I will definitely stay here on my next trip to Bangkok and will refer

One of my favorite hotels anywhere. Love the Lancaster, close to the train from the airport. Excellent professional service , wonderful breakfast, comfortable bed , spacious bathroom gym is great Cant say enough 😊

My stay at the Lancaster was everything and more! The staff was super attentive when I expressed that the tablet in the room was not working. They sent someone up so fast and they resolved everything within 10-15 minutes. I’d gladly rebook this hotel again when I travel to Bangkok! Thank you Lancaster staff!

Property, services and staff were great. Rooms were well designed and clean.

This was by far the best hotel I stayed in while in Thailand. The bed was like sleeping on a cloud

Nice hotel

The area around property is a little down but the hotel property is excellent. I had a wonderful stay and will stay again

Good

Staff were able to assist with a refund which we are very grateful for but very inconvenient as we did expect a 5 star hotel experience. This hotel really needs maintenance done frequently. As I get very sick with mold we had to leave as the mustiness was overwhelming and I started to feel very unwell. We were also asked for a 12,000 baht deposit upon arrival which was more than half of the almost week stay. Every 5 star hotel we have stayed at only requests 2,000 baht maximum. We are grateful to the staff that assisted us but this hotel is in need of a refurbishment and maintenance asap!

It’s a quite enjoyable stay here in Lancaster I must say, it’s extremely incomparable with others with such breathtaking interior of the building. I like the way of the design. And yes, it’s very clean, highly recommended for the suite coz there is only few bucks difference on regular King room but it will be way different once you step into the suite, you deserve it. Well,Luckily I got free upgrade and it is my first time ever got chosen. lol. 5 stars is only the limitation I can give you Lancaster!

This is a very nice property and offers great value for a 5 star hotel, but there is not much walkable in the area. You need to take the MTR (10 minutes walk) to go anywhere... I also had significant Wi-Fi issues where it kept kicking my phone off every 30 seconds even after having the tech guy come to my room for 30 minutes. This issue never got resolved during my stay there. Breakfast and staff are very good and rooms very nice for the money. I've stayed here multiple times, but the Wi-Fi issue is new and hopefully gets resolved soon as everything else is great!

Always nice.. but we lost little paper in parking...and hotel made us waitv10 minutes to go...i had business meeting waiting and had them waiting for me.. absolutely not ok. Lancaster remember your 5 stars.

Nice 5 star property in Bangkok with good service and breakfast.

This is a nice comfortable hotel. Just a bit inconvenient to many areas. Pool was amazing as was breakfast. Very helpful staff

This is the bougiest hotel I've ever stayed at. When it says 5 star hotel, they mean it. The cost of the hotel is equivalent to a crappy hotel in the US, so I'm not used to such amazing treatment from staff. Just perfect.

What a great staff. Friendly, helpful and always easy to deal with.

Staffs are always kind and high hospitality. So great！

what a great hotel, very luxury feeling great pool! room are clean and beds are comfortable.

I would stay there again

Very pleasant stay, excellent service, it’s a bit far from the train station/downtown

A variety of facilities with good service.

Great hotel, the lobby is amazing. The staff is super friendly. The food is really good.

Love the hotel and the room with the Jacuzzi was amazing. Probably one of the all-time favorite. The Jacuzzi at the corner room have an amazing view of the city.

"My recent one-night stay at the Lancaster Bangkok was a delightful surprise from start to finish. As a first-time guest at this establishment, I arrived with modest expectations. However, I was truly impressed by the hotel's exceptional five-star quality service at four-star prices. My experience left me thoroughly satisfied with the level of service provided. The accommodations were both efficient and spacious, offering a comfortable retreat during my leisure stay. Furthermore, the fitness center, swimming pool, and saunas were meticulously maintained, providing guests with a luxurious and rejuvenating experience. The staff, without exception, exhibited a high level of professionalism and expertise, contributing to the overall excellence of the hotel's service. It is without hesitation that I look forward to returning to the Lancaster Bangkok in the future. The decision to do so is indeed a 'no-brainer,' given the unparalleled level of hospitality offered. I extend my heartfelt gratitude to the following individuals, whose exceptional service enhanced my stay: 1. Ms. Janny at the Front Desk, whose professionalism and proactive approach, coupled with her warm demeanor, made a lasting impression. 2. Ms. Guitar and Pop at the Club Lounge, whose attentive service and dedication to guest satisfaction were truly commendable. 3. Mr. Ake at the Concierge Desk, whose wealth of experience and expertise ensured that every aspect of my stay was seamless and enjoyable. 4. Ms. Nong at th

Excellent service. Room was nice and clean. The breakfast was exceptional--both Asian and Western--lots of choices.