Best service i have ever received at any hotel. Exceptional

One of the best places I have ever stayed - I had high expectations due to previous reviews - they exceeded them on every level - already trying to figure out when I can return

Everything about this place is beyond imagination. Words cant describe the charm, the interior design and stylish decor, the ambience, the staff, the managementteam. Everything was topclass. Food, pools, garden, cleaning, our daily top massages, our complementary tuk tuk rides. Top Top class. I understand why this place with its close relation to Angkor Wat is one of the best in its category. We cannot do enough to secure the will have guest and love for many years to come.

I have never had better service than I had at Jaya House during my stay. On top of that the property was immaculate and everything was of the highest quality and comfort.

We had an exceptional stay at Jaya House. The staff were friendly, attentive, and professional. The hotel may be a bit pricier than other hotels, but the experience more than makes up for it! They picked us up from the airport with a cool towel and fresh fruit. They offered a complementary massage each day of our stay. They are doing their part to protect the environment, giving us reusable water bottles for our stay and planting trees in the community. They provided a free tuk tuk into the city center (a short ride) and picked us up when we wanted to come home. The space was pristine, the pool was lovely, and we enjoyed the spa and rooftop cafe - complete with a singer on the weekends!

Everything about this hotel was amazing. The ever helpful staff, the thoughtful take away breakfast for the early trip to the airport, the unlimited laundry, tuk tuk service and fantastic food. Loved the ice cold water brought automatically whenever sitting around the pool. Could not recommend this hotel highly enough

Simply one of the best and most cozy city boutiquehotels we ever stayed in. Stayed first in plunge pool suite (with Daily massage treatments, tuk tuk service, phone service included). The hotelmanagement (Chris) sets a high servicelevel but manage the most amazing team of Young smiling and hardworking cambodians. The food, the ambience, the rooms (extended our stay one night) to a beautiful standard room was amazing. The spa, the masseuses, their own products their attitude is topclass. SR is simply a wow experience and we will do all in ourpower to bring people and money to the right people and projects..

An incredible place to stay in Siem Reap to explore the temples and enjoy the town. The staff were extremely helpful and accommodating. The pools and grounds are immaculate.

The Jaya House hotel is such a peaceful Zen like hotel. The grounds are beautiful and well kept and there are such interesting pieces of art in every nook & cranny. I also loved that the hotel is very into the environment and treats their staff like family. Wonderful place to stay.

My husband and I spent five nights at Jaya House recently. The hotel is everything as it states on the hotel website and beyond. The location is excellent. It is at the edge of the town so it is quiet but is close to the center of the town's actions with a very short complimentary tuk-tuk ride. Every staff at the hotel, from Christian the general manager to the maintenance people (and everyone in between) is super friendly and personable. From the moment we were picked up by the hotel staff at the Siem Reap airport to the moment we got dropped off at the airport after our five-day stay, our every need during our stay was well taken care of; the breakfast choices are great; the constant reminders to apply anti-mosquito spays make the visits to the temples lot more pleasant for a mosquito magnet like me; the daily complimentary laundry service makes traveling light possible, not to mention clean clothes always smell better; lastly but not least, the daily massage refreshes tired feet and the soul. Our stay at Jaya House elevated our Siem Reap experience!

Jaya House is a perfect choice for Angkor Wat and surrounding Siem Reap. Quiet, lovely rooms, impeccable service, nice pools. They arranged our private guide for two days, took care of all our transportation and gave us a free spa treatment!

The service was impeccable. They paid attention to every detail and then went above and beyond that. Massages, tuk tuks and daily laundry were all included. Everyone was very friendly

A most wonderful experience on every level. Fabulous staff, gorgeous rooms. Too many superlatives to mention. Only complaint - three days wasn’t long enough!!

I normally don’t leave reviews, but our stay at Jaya House was outstanding. Beautiful, serene, attentive and extremely friendly staff and so many extras (best shower ever!)…check in with a glass of wine, complimentary airport pick up, daily massage, tuk tuk, laundry etc. Cambodia was fascinating but extremely hot. Returning to Jaya was like finding an oasis after exploring temples. Thank you Christian and entire staff.

The staff was amazing 😀. Always willing to assist with any requests or issue Even anticipating future needs before a request was made. So many choices for breakfast - both ala Carte and buffet layout. Also they provided free daily laundry service and offered free daily massage for 1 hour at the SPA.

Owner/ manager made us feel speciall. Highly recommended this place. Restaurant was also a gem

staff was friendly. lovely hotel. enjoyed it.

Excellent service and food with a personal touch. Very attentive staff and manager, taking care of all our needs, from bug spray to tuk-tuk for travel to arranging tours. Delicious food and plenty of good options for vegetarians. I was glad we stayed here instead of a large hotel.

This is an absolute gem! The property is beautiful and exceptionally clean and well taken care of. The staff are thoughtful and attentive without being intrusive. The food, free spa services, and free transportation are very high quality. This is one of the best hotel experiences we have ever had (and we have traveled a lot).

Badass Boutique Hotel! Jaya House is the perfect combination of the best B&B you’ve ever stayed at, and a small, ultra-luxury hotel. We chose Jaya due to the abundance of positive reviews. First, I’ll establish credibility: We’re extremely discerning and difficult to please…Having stayed in some of the finest hotels on the planet and consistently seeking perfection, we'd consider ourselves ‘travel snobs’. Now to our experience......Our eyebrows were raised during the complimentary airport pickup. A driver and an English-speaking tour guide whisked us away in a new, oversized comfortable van, and offered us water, cold towels and fresh fruit for the ride. Check in was perfect. A glass of our favorite, a personal debriefing, and our luggage waiting in our room. The room itself was immaculate with an included minibar and every attention to detail you can imagine. We stayed in a plunge pool suite. Christian, Chris and the entire team ensure every need and want is taken care of. From arranging private Temple tours to dinner reservations, they have your back. You're given a pre-programmed cell phone at check-in to continuously communicate with the staff while exploring Siem Reap. The hotel tuk-tuks are complimentary, and their friendly drivers will happily pick up and drop off all day until 10:00PM. You indeed feel safe and at home. You're treated like family, just as the previous reviews indicate. This place rocks! You won't be dissapointed.

This was by far the nicest hotel we ever stayed in. The staff thinks of everything you can need and more and provides it to you. The food was amazing, the hotel was beautiful, the spa services were clean and a nice added touch. They provide transportation and phone to bring you back and forth to town or on tours . The scents of lemongrass were everywhere. We can’t wait to tell our family and friends to come here!

After the first day we felt known and appreciated. The staff is really dedicated to providing superlative service.

This is honestly one of the most fantastic boutique hotels we have ever stayed at. The service is next level - they have truly thought of everything from having complimentary tuk-tuks to take you into town or to the temple complex, wonderful breakfasts and food, to even cool towels and bug spray every time you arrive or leave. We could not have been more happy with our 5 day stay at Jaya House and thoroughly enjoyed the relaxing complimentary daily massages and the exemplary service by all of the staff members. They even helped make us a delicious take-away breakfast at 4:30 am and had steaming hot coffee / fresh croissants for us to enjoy at the sunrise over Angkor Wat. The staff also provided fantastic recommendations for all of our dinners and on our free day, listed out a number of local shops, art galleries, and places to try around the Siem Reap city center. One of the most unique features is that they give you a small cell phone so any time you need a pickup from a temple or restaurant or somewhere around time, you just call and a complimentary tuktuk will come pick you up. We felt so safe and cared for. Thank you Jaya House... we can't wait to come back!!!

Staff was very courteous and they treated us like royalties. Loved the tuk Tuk ride to city center. Massage was nice.

Absolutely amazing experience.

Check in service was excellent. Transportation to and from hotel was provided by the hotel, and it was outstanding. Room was spacious and very comfortable. Massage services were outstanding. Manage hotel consistently made sure our experience at the hotel was excellent.

I can’t imagine a better hotel stay than this. The best customer service I’ve ever experienced and an unbelievably beautiful property, just perfect. No notes.

This 36 bed boutique hotel is awesome in all respects. Stay here to be treated as part of a family rather than as a tourist!!

Amazing late check in by the Managing Director, Christian who organised complimentary Vegetarian Club Sandwiches and drinks. The airport transfers both ways was seamlessly organised. The complimentary laundry service, mini bar service, tuk tuk service, daily 30min massage service per guest were incredible and most welcome. The complimentary tuk tuk city tour was a joy and very informative. The private Angkor Wat and other temple tours were well organised with a very knowledgeable tour guide and a pleasant driver in a luxurious car. Well done Jaya House!

Amazing experience! A Must Stop!

This boutique is 5 star in every respect…. From our initial greeting at the airport to helpful managers and staff to invigorating temple cycling tour and history background with Sinat and superb trip to Tonle Sep with Rathi to the nightly massages at the spa to the lotus folding lesson with the florist and excellent meals at the restaurant, we felt pampered and appreciated! Both pools are soothing and the hotel’s ambiance and personal products are a cut above anything else we encountered in Vietnam or Laos. Excellent value and worth every single cent (all charges were paid for in USD).

I've stayed in a lot of hotels around the world - big and small. The Jaya House was one of the best experiences I've had. If you enjoy the intimacy of a boutique hotel, then this is your place. The customer service goes above and beyond. My room was upgraded. I was always greeted with a smile from everyone working. They provide airport pick up and drop off. There is even a mobile phone provided so that you can call for pick ups in town while you are out. The spa services are also included with your stay. I had two massages that were excellent. The breakfast buffet is also included and far exceeded my expectations. Most importantly, the service was amazing! Every single employee provided the very best service. My only wish is that I had scheduled more time in Siem Reap, and especially at the Jaya House. I will come back and I highly recommend staying here.