Toilet was smelly when check in

Great convenient location, with direct access from train station.

Nice hotel right at the station.

This was an excellent choice for my two nights in Tokyo. I'm not familiar with the city and this hotel is right on Shibuya railway station which meant I could easily get to Narita airport. It's also perfectly placed for a day or two of shopping, dining and local sightseeing. The staff were very good and the hotel is clean and bright. The room was small, which is to be expected in a city like Tokyo, but not too small. The amenities were very good.

This property meets the Japanese business hotel standard in its service, cleanliness, facilities, and location. The smallest room has a queen sized bed with one of its side stuck on the wall between the room and the bathroom which makes the entire room a little too small for one-two person but I think it is the Japanese common way to locate the bed in a room. I did wish for a lightly bigger room, but considering the low price, I felt like it was the best deal. The door to the bathroom had the wood pattern coating like some other walls in the room and felt well coordinated. The door was chrome from inside of the bathroom which made it look so clean and robust. It was a huge plus for me. Unlike other budget business hotels, the room had the decently sized so-called "unit-bath" that you see in regular apartments in Japan. In combination with the ground level main entrance, this hotel offers a very homy and relaxing experience as if guests live in this area. On the fourth level, there was a lounge space guests can relax and do some internet work with the public free wifi they provide. There is a complimentary coffee machine from which guests can get unlimited tiny cups of brewed coffee. The trash "shelf" underneath the coffee machine had the bin especially for the leftover drinks, in case guests cannot finish the coffee so that the trash won't be ruined to make it harder for the mandatory recycling obligation in Tokyo. I see it everywhere in Japan and I like it.

The place was good. That’s all.

The location of the property is superb, right on shibuya JR subway station, next to convinience stores, restaurants, cafés and main roads.

Nice spacious room. Fantastic strong shower. Excellent Location. Due to Corona buffet breakfast was stopped. I do not think the replacement choice was great, 4/10.

Very clean, great location to explore Shibuya area and also get train. Super easy to get Narita express. Paid 1000 yen to access our room an hour and half earlier than listed check in.

Very clean, great location to explore Shibuya area and also get train. Super easy to get Narita express. Paid 1000 yen to access our room an hour and half earlier than listed check in.

Great clean property at Shibuya station. Great value for the area

Great clean property at Shibuya station. Great value for the area

Great location! Clean, friendly staff. Lots of complimentary amenities (face wash, shaver, hair comb)

Great location! Clean, friendly staff. Lots of complimentary amenities (face wash, shaver, hair comb)

Would always book this hotel whenever we are in Japan as its so convenient and few steps away from Shibuya station. The hotel is super clean with friendly staff. Its also within walking distance to Shibuya shopping paradise. ✌

Location was perfect. Clean and cozy. Staff was helpful to our needs

We took the express train from Narita airport to the hotel door step, 75 mins ride. This makes it very convenient. JR Shibuya Station (New South Entrance) There is a Amenity station in the lobby, pick up whatever you need from there. Coffee & tea making machine for free drinks at the lobby sitting area. Check out time from the room is 11am but our departure flight was at 6pm, and they kept our bags till we depart, while we do our last minute shopping.

We took the express train from Narita airport to the hotel door step, 75 mins ride. This makes it very convenient. JR Shibuya Station (New South Entrance)There is a Amenity station in the lobby, pick up whatever you need from there. Coffee & tea making machine for free drinks at the lobby sitting area. Check out time from the room is 11am but our departure flight was at 6pm, and they kept our bags till we depart, while we do our last minute shopping.

Hotel is very accessible to shibuya station and the cleanliness and size of the room is good too. Will be back (:

I like the location is very near to subway and transit to airport However, they staff were not so friendly. Especially a night shift staff called Daiki. With a rude attitude.

We stayed at the 14 floor on a queen bedroom. The room was very small and we had to be ingenious dealing with 2 big luggages and 2 duffles but considering the low price i paid during the holidays and the perfect location I would chose it again and again. Some mentioned staff doesn’t speak English but it not true. They speak very well. And yes there are construction in the area but it’s because of the Tokyo Olympics 2020. The area is amazing. Shopping and food on stereoids. Truly tokyo. I loved Shibuya more than any other districts and i have seen them all from Setagaya to Ginza and more.

We stayed at the 14 floor on a queen bedroom. The room was very small and we had to be ingenious dealing with 2 big luggages and 2 duffles but considering the low price i paid during the holidays and the perfect location I would chose it again and again. Some mentioned staff doesn’t speak English but it not true. They speak very well. And yes there are construction in the area but it’s because of the Tokyo Olympics 2020. The area is amazing. Shopping and food on stereoids. Truly tokyo. I loved Shibuya more than any other districts and i have seen them all from Setagaya to Ginza and more.

Everything is great!

The hotel was exactly as advertised. The rooms are very clean but small (even with a deluxe room). The hotel is very quiet even though it is adjacent to the train tracks (we were on the 7th floor). The service was friendly but as warned, the clerks are not fluent in English. However, we were able to check-in and out efficiently and exchange money. The location is the big attraction for this hotel. You never have to go outside to reach the Narita Express or the Tokyo Subway. Shibuya Crossing and the Shibuya Stream building are a short walk away. We did not try the hotel restaurant, but the chain coffee shop across from the front street entrance of the hotel is a fine, quick, budget breakfast option. We stayed in December 2019 and the disruptive construction in the area (mentioned in earlier reviews) was finished.

VERY EFFICIENT, TRAVEL FRIENDLY AND MOST WELCOMING. PROFESSIONAL AT ALL TIMES! ROOM KEY...EXCELLENT IDEA TO ONLY HAVE HOTELS NAME AS IDENTIFICATION WITH NO ROOM NUMBER ... VERY SAFE FOR BOTH HOTEL OCCUPANTS AND HOTEL. BUFFET BREAKFAST...EXCELLENT, HEALTHY AND PROFESSIONALLY MANAGED. WILL DEFINITELY RECOMMEND HOTEL TO UNIVERSITIES, PROFESSIONAL BUSINESSES, MEDICAL RESEARCH FRIENDS.

The entrance is located at right beside the new South Gate of shibuya station. Very easy to access from shops, restaurants and convenient store.

The entrance is located at right beside the new South Gate of shibuya station. Very easy to access from shops, restaurants and convenient store.

The green room is clean & the plants were well looked after, a very pleasant sleep with the humidifier on keeping a good humidity in the cold dry season. However the breakfast was really disappointing ! choice of food is very limited and the hot food eg. Pasta was cold but the staff were polite & nice

The green room is clean & the plants were well looked after, a very pleasant sleep with the humidifier on keeping a good humidity in the cold dry season.However the breakfast was really disappointing ! choice of food is very limited and the hot food eg. Pasta was cold but the staff were polite & nice

Close to trains I cluding nrt express and walkable to sights

Its was clean and the location is very nice.

The room was in good condition and the breakfast that was included was good. There were great amenities by the front desk, including lotions and bath salts. It is also incredibly convenient in regards to the metro system. Would stay again.