It was ok Not enough hot water in the shower Its not clean over all

Water pressure was low but nice that we got bottled water daily

The concierge accused us of stealing one towel as we were checking out. He even made the cleaning lady count the towels in front of us in the lobby as we were leaving. My husband asked to go back to the room to find the towel. And when he did find it (it was hanging in the shower curtain rod), there wasn’t even an apology from the concierge or the cleaning lady. I’m never going back to this place and I’m going to leave a review about this hotel in every place possible on how they baselessly accuse their customers of theft.

Exceptional service. Dropped my credit card in the lobby when leaving. The hotel sent me a message and the managers mother travelled to the airport to get it back to me. It was handed back by the airport staff as I boarded my flight. The hotel itself is clean in good condition well located, and excellent value. Breakfast at the attached cafe is also very good.

I absolutely loved my time at Old City Wall! I wish I could have spent more time there. My room was immaculately clean and spacious, the staff was so kind and the location is great! Only about a 2 minute walk to the square and close to countless delicious restaurants and markets! I will definitely be staying there next time I'm in Chiang Mai. 5 stars for sure🙂

Nice hotel i will go again👍

Overall great hotel. But bathroom shower need updating. Had to get into bath tub for shower.

Overall great hotel. But bathroom shower need updating. Had to get into bath tub for shower.

ห้องกว้างขวาง มีอุปกรณ์ครบ สะอาด เน็ตเร็ว บริการดี มีขลุกขลักเล็กน้อย แต่ทีมงานแก้ปัญหาได้ดี

ห้องกว้างขวาง มีอุปกรณ์ครบ สะอาด เน็ตเร็ว บริการดี มีขลุกขลักเล็กน้อย แต่ทีมงานแก้ปัญหาได้ดี

Staff was great Above and beyound helpfull.

Staff was great Above and beyound helpfull.

The management is great. We stayed here for 6 days. This Inn has 15 rooms and we were the only room that’s occupied for the last 3 days of our stay. They still prepare breakfast for us like usual. On the last day we left to catch the tour bus home but the service was cancelled due to Covid-19 situation which we were not notified, luckily we were able to get a new bus but it doesn’t leave till 8 pm and we need a place to stay till then. The Inn let us stay till then which we really appreciate this act of kindness and understanding of our situation. We stay here last year, we stay here this year and we will stay here again when we return to Chiangmai in the future.

The management is great. We stayed here for 6 days. This Inn has 15 rooms and we were the only room that’s occupied for the last 3 days of our stay. They still prepare breakfast for us like usual. On the last day we left to catch the tour bus home but the service was cancelled due to Covid-19 situation which we were not notified, luckily we were able to get a new bus but it doesn’t leave till 8 pm and we need a place to stay till then. The Inn let us stay till then which we really appreciate this act of kindness and understanding of our situation. We stay here last year, we stay here this year and we will stay here again when we return to Chiangmai in the future.

The room was very clean and spacious, the staff are very friendly and helpful, location is good too

We choose this hotel because it's new, close to the historical old town and because it's perfect to reach meeting point for Go12 minivans. The room Is very big, clean, no noise, confortevole, in one word Perfect!

Staff helpful and reliable. Quiet and suit of activities for the first two nights.

Staff helpful and reliable. Quiet and suit of activities for the first two nights.

Lobby staff were very helpful with booking transportation for our excursions. When my Grab app did not work, they booked it on their app for me. They also booked a taxi for our 6am flight, advising we head out an hour before departure so we wouldn’t have to wait too long at CNX, of which we greatly appreciated.

Quiet and clean place. Staff speak simple English as well. Decent set of breakfast is served. Walk-up room with foc water n snacks. Bed is hard and pillows are high which is what i like. Lift is for luggages only. Aircon is good and heater works well. Noise level randomly up or down depending on traffic and next door occupiers... 2mins walk to 7/11 & simple restaurants here and there. A chill.lax place to do nothing. Massage places quite a few. Hair salon downstairs is good. Can Grab food n cab anytime so very convenient. Walked to Sunday Night Market is also within 1.2km. Nearby ride 15mins to Airport which means no jam. No regrets. Thank you!!!

Quiet and clean place. Staff speak simple English as well. Decent set of breakfast is served. Walk-up room with foc water n snacks. Bed is hard and pillows are high which is what i like. Lift is for luggages only. Aircon is good and heater works well. Noise level randomly up or down depending on traffic and next door occupiers... 2mins walk to 7/11 & simple restaurants here and there. A chill.lax place to do nothing. Massage places quite a few. Hair salon downstairs is good. Can Grab food n cab anytime so very convenient.Walked to Sunday Night Market is also within 1.2km. Nearby ride 15mins to Airport which means no jam. No regrets. Thank you!!!

Nice place.Very clean with an interesting decor the staff is very nice and friendly. The breakfast is ok and the coffee is bad but for a little xtra they will get you a nice cappuccino or americano..Good wifi. I like the place and i will have no problem coming back

Nice place.Very clean with an interesting decor the staff is very nice and friendly. The breakfast is ok and the coffee is bad but for a little xtra they will get you a nice cappuccino or americano..Good wifi. I like the place and i will have no problem coming back

Noises from neighbouring rooms aside accommodation is clean and comfortable. Staff is friendly and helpful. Service is superb!

Our stay here was great! Ken, at the front counter gave us suggestions on night markets and had the best customer service! The place is clean, friendly and a great price!

Our stay here was great! Ken, at the front counter gave us suggestions on night markets and had the best customer service! The place is clean, friendly and a great price!

Staff super friendly and helpful. We accidentally booked for the incorrect date and they sorted it out calmly and efficiently. Family room with two adjoining bedrooms suited our family perfectly. Good location near to Night Bazaar and city, although little bit noisy as on a main road. Cafe where breakfast provided was cool, with nice decor and relaxed feel. List of the cost of every item in the room was a bit OTT but made us laugh, my daughter studied it intensively.

Lovely decor. New clean and modern while featuring the feel of Chiang Mai. Most comfortable beds we’ve had in Thailand!!!

Room with city view quite noisy, but the hotel is very good location, staff are helpful and room is very clean. Housekeeping staff are fabulous! The room we had on our first visit in April was very quiet. Just need to remember not to book city view room next time if you prefer quiet room. Would recommend to families and I would definitely stay again. Breakfast is also very good.

Room with city view quite noisy, but the hotel is very good location, staff are helpful and room is very clean. Housekeeping staff are fabulous! The room we had on our first visit in April was very quiet. Just need to remember not to book city view room next time if you prefer quiet room. Would recommend to families and I would definitely stay again. Breakfast is also very good.

Very kind service. CP value excellent. Staff are very careful and helpful

The room is clean and comfy. The staffs are very friendly and helpful! Enjoyed our stay and will definitely return on our next trip.