Good location and well laid not but could do with better separation between Smokers and Diners in the evening.

The resort is beautifully located in a what seems like a private lagune at a stunning beach, good for long walks or runs. As it is on the more laid back east coast you can find it sometimes windy, so it is luckily never extremely hot. The place exceeded my expectations based on the pictures and impressions I got from the hotel webpage. Upon my arrival I was already expected, got a warm welcome from the front desk staff, and also the magament was there to say hello. Right after the immidiate quick + personalized check-in I got all necessary information, was shown the resort on the way to my room. Also the check-out was very convenient and easy and I could get a late check-out. Troughout my stay (10 days) I could experience a staff who really cares about their guests, from housekeeping, restaurant + bar service, front office to the management. Always someone ready to help and serve ones wishes/needs. The front desk was very helpful in planning /organizing some island tours for me. It also was arranged that I could stay one night on the not less stunning Chalets Chamarel (spectacular view). One gets all 5 Star Hotel amenities, such as daily essentials, complimentary Wi-fi, gym, bikes, local live music at dinner; I also want to mention the outstanding menu and lovely presentation of the food. Although, it would be nice to have some vegetarian options, which you certainly get upon request. It was easy to enjoy holidays. Thanks for a memorable experience!

Baby moon/ honeymoon, great place for a couple

Baby moon/ honeymoon, great place for a couple

Superb hotel.Adults only therefore quiet and relaxed.Infinity heated pool with stunning sea views a definite X plus factor.Service 10/10.Room 10/10.Food trendy and good -perhaps lacking a tad on the ethnic creole flavors.Beach outstanding,clean and extensive.Only two questions to ask: 1) Did you enjoy and 2) Would you go back.Yes and Yes.

Superb hotel.Adults only therefore quiet and relaxed.Infinity heated pool with stunning sea views a definite X plus factor.Service 10/10.Room 10/10. Food trendy and good -perhaps lacking a tad on the ethnic creole flavors.Beach outstanding,clean and extensive. Only two questions to ask: 1) Did you enjoy and 2) Would you go back.Yes and Yes.

Beautiful hotel, great staff and wonderful location

Overall hotel and service great. Good also good. Lack of information in rooms about hotel facilities and how meal packages work - this would have been very useful. On last night we settled Bill and paid for any additional purchases by cash. Late night phone call followed by knock on door to check our payment receipts- felt like we had been trying to leave without paying when we had paid cash on every purchase. Left us with bad feeling and I did mention this on the in room review form but no apology as yet!

The rooms were great, with view of the ocean from the balcony. It feels very private, like you're the only ones on the island. The employees remember you and are very friendly.

Beautiful newly restored resort. Friendly staff but some hiccups with service and food. There is nothing really to do in the immediate surroundings, but Mauritius has lots to offer if you invest in driving 1/2 to 1 hour away.

Don’t have sea view from room despite being assured of it. Arrival service not great at all.

Don’t have sea view from room despite being assured of it. Arrival service not great at all.

nice beach, nice room, but one night no electricity and no water ,so we cannot take shower. And the most important thing are they are not honest! They try to charge us in different way, they send us the bill before check out, it said we order coconut in the bar that we never visit , it said we took the chocolate from mini bar which we never take. then we explained to the reception and settled. When I back to home for a few weeks later, we received bank statement, the hotel charge our room rate again, but we paid to expedia already! Then I report to expedia, expedia said the hotel didn't reply them.Really? it's over one month still no reply?! Now I hope expedia /hotel can refund to me if they are wrongly charge instead of stealing customer's money from credit card. otherwise , if ppl want to stay at this hotel should think before u stay, DOUBLE charge! i m not the only one

Seasense exceeded my expectations. The staff were incredible from start to finish and were there for whatever you needed. The room was clean and comfortable. The ocean views were incredible. The food was really good. The only recoendations I could make are to have more vegetarian options for the menu. Other than that.. I can’t wait to return!

Our stay at the hotel was very pleasant, except for a few minor inconveniences caused by the reopening of the hotel just a few days before our arrival. Due to the exceptional cleaning services, and restaurant staff, and overall view, we first wanted to give the hotel a 4 out of 5 stars rating. HOWEVER, the incompetence of the reception staff is causing me a very expensive problem of almost €1200 to this day. Even though we explained to the receptionist that our hotel stay had already been paid through Expedia, they have charged my credit card without my authorisation. Expedia has been trying to get our money back for a month now, but the hotel is not replying to their enquires, which is absolutely unacceptable for a 5-star hotel. This has cast a shadow over our otherwise wonderful holiday and has caused a lot of unnecessary stress and work for me.

Newly opened 4 days before our arrival so a few snagging issues like not all rooms had luggage racks or coffee machines. Also our window was not locking but they moved us into a different room relatively quickly. All the staff try very hard to provide great customer service and were most helpful whenever we needed anything. We decided to upgrade our room in celebration of our wedding anniversary and Jason did a wonderful job helping us get a poolside suite and making it a most memorable stay. We really enjoyed the food too, there’s a fairly wide selection for dinner and adventurous dishes. Absolutely loved their foie gras soup, best soup I have ever had and their Mauritian mains were all very tasty! And my husband was particularly excited they had premier football channel! We thoroughly enjoyed our stay and felt sad to leave. Special thanks to Jason and all the staff for making it a fantastic stay. Further thanks for the attentative dinner service from Ajay and a tall guy (sorry I didn’t catch your name but you served me the coconut surprise and said I was the first to order it!)

Newly opened 4 days before our arrival so a few snagging issues like not all rooms had luggage racks or coffee machines. Also our window was not locking but they moved us into a different room relatively quickly. All the staff try very hard to provide great customer service and were most helpful whenever we needed anything. We decided to upgrade our room in celebration of our wedding anniversary and Jason did a wonderful job helping us get a poolside suite and making it a most memorable stay. We really enjoyed the food too, there’s a fairly wide selection for dinner and adventurous dishes. Absolutely loved their foie gras soup, best soup I have ever had and their Mauritian mains were all very tasty! And my husband was particularly excited they had premier football channel! We thoroughly enjoyed our stay and felt sad to leave. Special thanks to Jason and all the staff for making it a fantastic stay. Further thanks for the attentative dinner service from Ajay and a tall guy (sorry I didn’t catch your name but you served me the coconut surprise and said I was the first to order it!)

We were one of the couples affected by the various issues which forced the hotel to relocate us at Lux Belle Mare for our first night. We were upgraded to half-board for that night and received a complimentary lunch the next day at the SeaSense. And may I record our thanks for these gestures.However, may I now point out that the staff were absolutely brilliant - they did everything possible to make sure the guests could see they were doing their utmost to overcome all the hotels teething issues. We only lasted one night in room 102, before it started flooding, so we were moved to 107. On our day of departure, we had both water and electrical problems in room 107, but again, the staffs responses to these problems do not deserve any criticisms.Apart from all that, if these things hadnt happened, whats our opinion of the SeaSense?In time, it should be a very very good Boutique Hotel - somewhere between 4* and 5*. The buffet breakfast was very good and sufficient and included a hot cooked eggs dish of your choice. Most luxurious rooms are a stones throw from the sea and little sandy beach. Beach loungers and thatched shading are provided as is waiter service. A much better stretch of beach is a couple of headlands away in the direction of Palmar - when we went it was completely deserted.But I cannot overstate how well the staff attend to their guests.

Arrived two days after the hotel opened so naturally there were teething issues, that holds back a perfect rating. In addition some things werent ready to go (limited water sports whilst equipment arrived/limited spa availability as work was completing) However, the setting is beautiful and rooms open up directly to the beach. The staff were fantastic and helpful when things went wrong. Day by day we saw the changes in decor etc which was lovely. The food was very tasty. Would love to come back in a month or so as I imagine it will be great with the team there. Special mention to Jason and Satish who were very helpful.

Arrived two days after the hotel opened so naturally there were teething issues, that holds back a perfect rating. In addition some things werent ready to go (limited water sports whilst equipment arrived/limited spa availability as work was completing) However, the setting is beautiful and rooms open up directly to the beach. The staff were fantastic and helpful when things went wrong. Day by day we saw the changes in decor etc which was lovely. The food was very tasty. Would love to come back in a month or so as I imagine it will be great with the team there. Special mention to Jason and Satish who were very helpful.