Food was great and stuff was friendly specially Luis

Everything was amazing from costumer service to the place being very clean

Do not recommend this hotel. Limited dinning options for all Inclusive. Paid too much for what got. Dirty rooms Lock broken on sliding door to patio area. That felt unsafe. Pressure you too much to tours to become a member

Loved the food

Hospitality was great a lot of places to walk to restaurants plus market markets food was great. It was really clean. I will go again to this exact location.

The whole staff was very helpful and made it fell welcoming. The variety off foods thought the day. Entertainment, games, Mexican night was fun. All the waiters helped each other to have great service. I will come back again and refer to other family and friends.

I love the pool the show the variety of food But since it’s Mexico I feel the food should be more traditionally Mexican Not American since their is a lot of tourist

Nice hotel for the family! Staff goes above and beyond and the dining options were excellent. I wish we didn’t get a room by the laundry area because the humidity on the hallway. Just waiting for the elevator would leave us dripping sweaty. Everything else was great!

We were excited to stay at this location given the previous reviews and to find out we were very disappointed. The staff is horrible everything seemed like a chore to them. I believe it’s their business process that they have included the “tip” in the cost which makes guest not want to tip. We still tipped a lot and frequent to get them in better mood. However that did not suffice. Room service is included but takes 2 hours minimum for 2 water bottles. I’m pretty sure the previous reviews had to be false. Dining was horrible as well took super long to have dinner. I will never visit this chain again.

Not have activities at night adult person. Day 17 poor activity when finish good music DAY 19 CUBAN MUSIC cancel said raining but it have space for make this activy Day 20 and 21 good activity but only 9 pm it hotel not hospital. Online this property said private beach but not is more is dirty beach. I pay $300.00 because when arrevied you have study is not ready has room we are persons old and tired and not have this moment paper reservation for presentation but today read in Houston said reservation room and paper Expidia room type Superior junior.suite.

All inclusive was worth it! Great service but ehen its busy, the room service takes a while. Food was great. Area was safe and the Isla shopping was walking distance. Hotel has an exchange money office which is better than the airpot. The aiport is a rip off. Awesome vacation stay.

We recently got back, from our week stay in Mexico this Hotel met our expectations! I would recommend this hotel for family and friends, the only downside I can think of I the food. Food was not the best and was very expensive I suggest you buy the all inclusive or eat out the food is not worth the price! But overall really good experience and I would definitely come back soon!

The Food here was very good considering that its an all inclusive resort. Getting a cab from the resort was super fast and easy although getting back to the resort was a little difficult at times being that the taxis charge more to get back to the resort. The location of the resort is very good. There's shopping walking distance. The Malecon is very close. The beach was a bit dirty but its expected being that the resort is fairly close to the river and when it rains it all washes out to the ocean which leaves the beach water very muddy and dirty looking. I wouldn't consider swimming in that water anyway as there is a chance of crocodiles being in the same water. This is something that I knew before booking so it wasn't a deal breaker for me. All in all this was a very pleasant vacation and I look forward to coming back when the resort is fully renovated.

Great mid-range property, good staff ajd service.

You get what you pay. I don’t regret the money I paid for the services. Service was good so as the food. I would go to their other properties which are newer

Our stay at Villa del Palmar Beach Resort and Spa in Puerto Vallarta was nothing short of extraordinary. From the moment we arrived, we were enveloped in the warm hospitality and stunning beauty that defines this incredible resort. Location: Nestled on the pristine beaches of Puerto Vallarta, Villa del Palmar boasts a prime location with breathtaking views of the Pacific Ocean. The resort's proximity to the vibrant downtown area allows for easy access to local attractions while maintaining a serene and private atmosphere perfect for relaxation. Accommodations: The rooms are a blend of luxury and comfort. Our suite was spacious, immaculately clean, and elegantly decorated with traditional Mexican accents. The bed was incredibly comfortable, and the balcony offered spectacular ocean views, making it an ideal spot for morning coffee or evening sunsets. Amenities: Villa del Palmar truly excels in its amenities. The multiple pools, including a picturesque infinity pool, are perfect for both families and couples looking to unwind. The well-maintained grounds are lush with tropical plants, creating a tranquil environment. The spa is a sanctuary of relaxation, offering a wide range of treatments that left us feeling rejuvenated and pampered. Dining: The all-inclusive dining options exceeded our expectations. Each restaurant offers a unique culinary experience, from traditional Mexican cuisine to international dishes. The food is prepared with the freshest ingredients, and the fla

To busy,long wait at restaurants

The food was sub par! Very little flavor. Not a lot of options. Best was the sushi - though the service was slow. The crepe bar was great with specialty coffees and treats. Loved it. I have been to this hotel in the past with out the all inclusive. Not sure if I would ever pay again for all inclusive at this resort. The drinks were super watered down. Staff were friendly. Love the walkable location. Easy access to bus to down town. Close to port and airport. $6 Uber from hotel to airport. Close to malls and food trucks. Rooms have coffee maker. Toaster. Blender. Stove fridge cooking and eating supplies. Which is what I had the first time. Made my own food and drinks. Soooo I would definitely chose this option next time. Great lil older resort in a great location. Will book again.. not all inclusive!

The property is old, part of property is under construction. Services at the restaurant was so slow. Waiting 45 minutes to get into the restaurant, waiting another 45 minutes to receive food.

Room was large and very clean. Wonderful staff super accommodating.

Too much variability in service depending on who was working and a fair bit of variability in food quality. Not sure how you run out of towels for the pool or plates for the buffet. Could have a few more non-Mexican food options at the buffets. Area not properly cleaned overnight - I expect some garbage around during the day because people are nasty but overnight it should be cleaned up.

We had a very good stay with my family. Ideally located and easy access to the shopping mall. The pools were great and the beach too. We had a very nice last night with a Mexican party that was awesome. My kids had so much fun. The only downside was the waiting time at the restaurant sometimes, having to repeat your room number numerous times to the waiter and having to sign the bill even though it is all-inclusive. It was a great stay

Front desk staff horrible

Front desk staff not very nice, not helpful

Some of the staff members were not friendly at all

All inclusive was worth it! Kids really enjoyed hanging out in the pool. Beach access is very convenient.

Staff was rude and there was nothing to do after 10 PM.

Staff is very nice

kids friendly hotel lots of activities, the staff are amazing! will be back again.

I fell in love, it's fantastic, all the staff are the best. the attention and food very good.

Beach service was good ,i wish they had bigger dinning rooms,sometimes we waited more then our to eat in line,

The property was very good. There was a variety of activities to do. Food was good, just wish there were more options. Not a big fan of having to sign every time we ordered something, but understand that it was their tracking system. Overall, very happy with our stay.