This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.

The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!

The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!

Everything about this stay was amazing, the apartment, pool, and especially the staff. The staff was incredibly helpful at recommending restaurants, activities, transport, shopping etc. and helping out with any kind of information. I would love to stay here again.

The property was very clean and inviting. Very accomodating. It was in a nice location as well.

The property was very clean and inviting. Very accomodating. It was in a nice location as well.

Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.

Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine.A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.

First and for most I enjoyed my experience there we had a

The property was great, the staff was always friendly and willing to help, whether it was getting a taxi, coordinating a lab to come to the hotel for a COVID test, or simple I di about the área. I just didn’t know what the VIP part was and didn’t get offered or told about them, though overall that was fine I wasn’t expecting anything else with my stay.

The property was great, the staff was always friendly and willing to help, whether it was getting a taxi, coordinating a lab to come to the hotel for a COVID test, or simple I di about the área. I just didn’t know what the VIP part was and didn’t get offered or told about them, though overall that was fine I wasn’t expecting anything else with my stay.

Very nice place, modern, large rooms with good ac, quiet. Pillows need to be softer. Water from faucet and shower comes out salty. No onsite restaurant. No room service from hotel but you can order delivery from good nearby restaurant. Location is quiet but far from everything. Friendly staff and owners. Very nice deep large pool.

Hotel Panacea is located in a very quiet neighborhood and area that's coming up; therefore, I enjoyed my stay very much. I felt safe and welcomed each time I left and came back to the hotel. I love the fact that each room, kitchen and living room in the apartment has it's own AC. I also appreciate every attention to detail of how clean the apartment is left and how good it smells once the cleaning crew is done. Every time I would come back to my apartment I would be surprised to a cute towel shape/folding. Those are the small things that make me feel appreciated and welcomed. The front desk staff was wonderful. Always willing to talk and share some insight. The young men helping in the garden and pool always were very kind and hard working. Overall my stay was wonderful and would love to come back. The pool is big enough to relax and swim in it.

Hotel Panacea is located in a very quiet neighborhood and area that's coming up; therefore, I enjoyed my stay very much. I felt safe and welcomed each time I left and came back to the hotel. I love the fact that each room, kitchen and living room in the apartment has it's own AC. I also appreciate every attention to detail of how clean the apartment is left and how good it smells once the cleaning crew is done. Every time I would come back to my apartment I would be surprised to a cute towel shape/folding. Those are the small things that make me feel appreciated and welcomed. The front desk staff was wonderful. Always willing to talk and share some insight. The young men helping in the garden and pool always were very kind and hard working. Overall my stay was wonderful and would love to come back. The pool is big enough to relax and swim in it.

Clean and friendly staff. Beautiful and relaxing environment.

I loved panacea. The room I stayed in was up to date and had an open concept with huge windows that let lots of sunlight in which is my favorite. I also enjoyed the staff Moses and Daniela who made accommodations for me and helped me book excursions

I loved panacea. The room I stayed in was up to date and had an open concept with huge windows that let lots of sunlight in which is my favorite. I also enjoyed the staff Moses and Daniela who made accommodations for me and helped me book excursions

Super Stay! Apartments are luxurious, large and well equipped, great pool and staff was super welcoming!

The romantic penthouse was the most unique thing in the building.

unsafe neighbourhood

Hotel Panacea was beautiful. A great place to stay. We stayed in Room 8 and it was so spacious for 3 people. The kitchen area is great for those who want to prep meals in their room with plates, utensils, glasses provided, etc. There was no iron but we asked for one and just had to make sure it was returned to front desk. We did put a do not disturb sign so our room wouldn’t be cleaned up but they still did. We used pool a lot and is frequently cleaned. Front desk was able to order us food and taxi’s which was very helpful. The location is on a dirt road rather then cement. You are able to walk to eat but if you want to go to the Main Street where food is I would recommend a taxi. I will miss Fifi the hotel’s cat, she was so cute. I would definitely come back.

Everything about Hotel Panacea was great...friendly and helpful staff, beautiful suite, nice pool and pool area, clean. The only thing we want to point out is that the location is not really within walking distance to restaurants. We didn't have a car so we had to take taxis, which the front desk staff arranged for, they arrived quickly and they were readily available to get back to the hotel.

Our stay at Hotel Panacea Tulum in the residential suite (room 15) was so special. We stayed for a week and it really felt like home. The front desk staff Reuben, Daniella, and Lorena felt like family and I will miss them so much! What makes a place special are the people in it, and the friends we met in this hotel is priceless. I HIGHLY recommend staying at this hotel for a unique, unforgettable experience. Details: Room: We initially booked the romantic loft with our own private pool due to COVID, but it didn't even have a table for us to eat. Therefore, we asked for a room change and were quickly accommodated. Our new room called the residential suite was incredibly spacious (around 1000 sq ft) with a kitchen, dining area, living room equipped with couch and TV, and a wonderful balcony w/ a lounge area and community table overlooking the pool. Our room got a ton of natural lighting as well and had such good energy. Bed was comfortable and bathroom was spacious with rainfall water head. My only small complaint is that there was no soap to wash your hands, so we went to go buy some. Other than that, the room was perfecto.Cleanliness: Everything was cleaned when we arrived and everyday until we left. Also a minor issue, they cleaned our rooms everyday despite us putting the do not disturb sign on and telling the front desk. They also charge 100 pesos for doing the dishes so we bought our own stuff to do it.All in all, thank you hotel Panacea. Hasta luego! -Quynh

I stayed in the penthouse and it was gorgeous! The decor and vibe of the place was so nice :)

No frills, great location!

Very nice & clean place, where you can relax. Great pool & plants. The team was very friendly, always helping me with my questions.

Lovely place to hide away and relax. Clean, comfy and very friendly ladies at the reception.

This place is amazing!! Just a heads up, they have a few different rules than the usual hotels in the states. Only the guests registered in the room can stay overnight. Other guests can come visit from 10am until 10pm but have to leave their ID at the front desk while in property Because of COVID they are strict about occupancy, since the police can and will come do occupancy checks. They have an on-site security guard on the front door and property from 10p-10a so that’s a huge comfort. They also have quite hours from 2p-5p, the owner is Italian and he does a traditional siesta during that time. It’s a gorgeous property! Perfect for couples who want a nice quote place to relax and enjoy the sun. The property is top notch. The gym is amazing and well equity. The staff are beyond helpful and speak Spanish well! They have no coffee shop or restaurant on property but there is a food delivery service application called tomato you can use! Most local restaurants close at 9:30 Love this place the most!! It’s quite and beautiful....

Very comfortable place for extended working remote stay. Full kitchen and living room. Great WiFi and helpful sweet Daniel and Maria running the front desk.

Perfect apart-hotel. Very convenient location, full wifi. Parking, pool, gym. Staff is great and always above and beyond. I love it and will come back

beauitiful grounds, room 17 was perfect with an outdoor kitchen and a large patio

Quite simply one of the best hotels I've ever stayed at. The attention to detail is second to none. Everything is spotless throughout the hotel room and the hotel itself. The pictures were all accurate and it was better than the pictures in certain spots. The team at the hotel from reception, pool maintenance, security staff and cleaning staff could not have been more friendly, helpful and attentive. It was an oasis of peace and tranquility. I hired a bike from reception and it was a great way to see the town and get to the beautiful beaches. Thank you for making my trip so comfortable