The River City Flats
3.3
Moyenne(153 Avis)Appartement à Mud Island, TN
Raisons de réserver
Comprend les essentielsCuisine ou coin cuisine, Internet/Wi-Fi, TV et plus
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A propos de ce appartementrental
The River City Flats
Profitez du confort de la maison et bien plus pendant votre séjour : un grand réfrigérateur/congélateur et un four, mais également une plaque de cuisson et un lave-vaisselle sont à votre disposition. Parmi les autres équipements, vous trouverez des serviettes, de la vaisselle et des ustensiles de cuisine, un coin salle à manger et une planche à repasser.
Équipements
Cuisine ou coin cuisine
Internet/Wi-Fi
Lave-vaisselle
TV
Carte de Mud Island, TN
Attractions à proximité
Chambres disponibles
Deluxe Apartment, 1 Bedroom, River View
1 Lit queen-size
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Classic Studio, River View
1 Lit queen-size
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
3.3
Moyenne(153 Avis)3.3
I was completely dissatisfied and I want a refund:
- dirty bathtub upon arrival
- roach infestation
- front door dead leaves piled up; back door opened into a dark filthy alley with two garbage dumpsters
- no advance notice of renovation; hallway ceiling tiles missing and placed on hall way floor
- no dining table
- no patio furniture
- thin, old towels
-picture shows river and bridge view; but I got City view
- inadequate response to complaint from Vector travel
This was not up to Hotels.com standards and they should not be allowed to post in the future.
3.3
The setup of the room was good, but it was half cleaned and I found 3 roaches crawling aroundin the bathroom shower. The building is under renovation so there's going to be some noise which is fine by me . There also is no front desk or anyone to call if you need anything. I personally would NOT be returning here!!
3.3
The first room we got was not clean at all. We contacted the the staff by phone and got to see another room they could give us instead. The new room was better, but not very clean. Long hair in the bathroom, dust on surfaces and we had to was up all the dishes, before using it, and we had to say goodbye to the fantastic view over the river, we had booked. There are no furnitures on the balcony.
We asked for the swimmingpool, as it was mentioned in the booking, but we were told, that the property didn't have that. False advertising as we booked the hotel on that purpose.
3.3
Everything was so nice! A lot better than what I expected for the price! The view off the balcony was off the top of a roof but you can also see the bridge so it was 100% worth it! The entrance doors locked at a certain time so it was very safe! Great area walking distance from everything. Only thing i would have to say is bundle up because i tried to cut the heat on due to them having the air on 60 when we walked in but it wouldn’t come on.
3.3
Bad part of town, very old unit, when attempting to shower..you got hot water at the faucet but when you pulled the diverter valve to use the showerhead, you only got cold water! Blinds were broken and unable to really close them..no curtains so no way to keep out the morning sun thus no sleeping in! Would really like some of my money back...including the almost $50 i paid for 2 days of parking! Never again.
3.3
Could use an update, but apartment was nice and clean. I have stayed here before without any issues. They were doing work in the building and it was very, very loud.
3.3
It was beautiful but in the last night we seen a roach … the place is under construction but that’s didn’t bother us . Over all loved the experience .
3.3
Loved our stay! Few issues, but overall our stay was comfortable and loved the place provided dishes because i dod cook fir my husband. The bed was comfortable and we loved it came netflix and cable ready. I think you can get a bigger ironing board, that very tiny board was a bit hard work to iron grown folks clothes. More for ironing kid clothes. However, we were very pleased and satisfied. The building is under renovation but still easy to move around. And the lobby building smelled really fresh and clean. Someone did urinate in the elevator, but we were leaving so we never cared of that. Saw a roach in the bathroom, saw small baby roaches in the kitchen in the sink area. Everything else was clean. Did find a cigarette butt on the balcony. Neither one of us smoke, but we got it up so we wouldn't be blamed or charged. We did take our own trash out to the chute and we rinsed our dishes and wiped down. Only tbing i wasnot satisfied with was our door handle was very loose and noticeable. Did feel too safe leaving our expensive things in the room. But, we did and everything was fine. Regardless of those issues I would definitely recommend this property as a great place to stay when traveling. We loved Memphis, loved the area also. And lastly, park in the parking lot across the street from the building. It was $12, security patrols the lot and you could enter the building quickly from the back door going through the hotel parking lot in the rear. We were definitely pleased!
3.3
The studio was clean. The apt. building is still going through a lot of rehab. I was not thrilled about that.
3.3
AM
Hi , There is a lot you guys can fix, I would like to reach out to Expedia for a refund. The chairs in the studio is nasty and dirty with stains on them. The kitchen chairs are broke and loose and they wobble. The air does not work in here, it’s really hot in here. We tried to use the fan but it is broke and shaking & making a lot of noise. This beds looks nothing like the pictures, this is a cheap steal hard uncomfortable bed. I would never stay here again and I would like my money back. Thank you
3.3
Bugs soon as I open the door & in the kitchen sink
3.3
Place was not cleaned, towels were stained had to ask for clean ones, tub was clogged up and no one came to fix it the whole time I was there. Bed sheets had stains. They ask to take out your own trash?! Never again will I stay at this place.
3.3
It was dirty and I took some picture and informed the owner of it I let Wednesday 10/4 at 10am I would like to send some pictures to show it I had to buy my own cleaning supplies
3.3
Nice little getaway
3.3
The front door is in a dirty alley way and the buildings garbage dumpsters are directly next to the door. It smelled terrible when entering and leaving the building. There is NO parking at the building. We had to pay to park in a neighboring lot.
3.3
It was a very nice apartment type living.
Very roomy and clean !
3.3
It was a very nice apartment type living. Very roomy and clean !
3.3
My stay was satisfactory, I was expecting a newer room. It didn’t look like it did in the picture
3.3
The property looked nothing like what I expected. It was small, cold and not the cleanest.
3.3
The property looked nothing like what I expected. It was small, cold and not the cleanest.
3.3
I liked that it was very near the part of town where I grew up and I was able to share that place with relatives. I also liked being on the 15th floor where old landmarks were easy to identify from my 'helicoptic view'. Gorgeous accommodations!
3.3
Nice property. Nice view!
3.3
Apartment has a great location. Trolly runs and stops on both sides for the apartment building. View from balacony was beautiful. Bed was super comfortable. But, thats where the good thing end. I arrived late at night on the first night and couldn't get in the building with the code provided. Thankfully someone who lived in the building let me in. Walked into the ceiling falling apart, the blinds are broken and missing slates. So much light from the outside of the building kept the room lite the entire night becauae of the poor condition of the blinds. The balcony door did not lock! They had made some makeshift pin you had to stick in a hole drilled in the door. The air vent was black from the dust collected on it. Floors were quite dirty. Couldn't walk atound barefoot or you had black feet. No hand towels and no floor mat for after the shower were provided. Finally you had this great balcony with no chairs to enjoy the view. Pictures were very deceiving on the website.
3.3
Vector Property owns several units in this building which had dirty bed coverings from the start. There are NO instructions on where to park and the garage we used was for an adjacent hotel. They ONLY offered 2 wash cloths for your entire stay there in which they told us that's what the laundromat on the 3rd floor us for, after I asked for two wask cloths to use for my and my husband's showers for our final day there (4 days and 3 nights stay). The patio blinds were mostly broken. The shower liner were nasty. It was changed AFTER I asked them to. The toilet stopped working then in the middle of the first night, it flished on its on and released a horrendous odor! The Property Contact was working from home where you here chickens in the background. So she was nowhere near the Property at all. I had to send pictures of a dirty unit before she moved us to another unit the morning after our arrival.
The view of the river is the ONLY good thing that i can say.
3.3
Vector Property owns several units in this building which had dirty bed coverings from the start. There are NO instructions on where to park and the garage we used was for an adjacent hotel. They ONLY offered 2 wash cloths for your entire stay there in which they told us that's what the laundromat on the 3rd floor us for, after I asked for two wask cloths to use for my and my husband's showers for our final day there (4 days and 3 nights stay). The patio blinds were mostly broken. The shower liner were nasty. It was changed AFTER I asked them to. The toilet stopped working then in the middle of the first night, it flished on its on and released a horrendous odor! The Property Contact was working from home where you here chickens in the background. So she was nowhere near the Property at all. I had to send pictures of a dirty unit before she moved us to another unit the morning after our arrival. The view of the river is the ONLY good thing that i can say.
3.3
It was ok. The location was nice given it was right downtown. It is rather outdated and could use some updates. The view was pretty, the bathroom was old and needs to be remodeled, and the hallway smelled like there was a gas leak, but that just may be the age of the building. It’s tough to say if I would stay there again. A later checkout would have been nice as well as an earlier check in but that’s not an option, even though they said the earlier check in time could be, but you get charged. If I were to stay long than three nights, it’s unlikely I would stay there.
3.3
It was ok. The location was nice given it was right downtown. It is rather outdated and could use some updates. The view was pretty, the bathroom was old and needs to be remodeled, and the hallway smelled like there was a gas leak, but that just may be the age of the building. It’s tough to say if I would stay there again. A later checkout would have been nice as well as an earlier check in but that’s not an option, even though they said the earlier check in time could be, but you get charged. If I were to stay long than three nights, it’s unlikely I would stay there.
3.3
The place does not appear as it does on the photos. The bathroom doors don’t close properly or lock because they’re old. The bathroom tub faucet was broken and poured out hot water. The tub had hair on the wall. The bed had detergent residue all underneath the sheets. The remote didn’t work properly. You had to step two inches from the tv to change the channel or turn it off. The rental company did communicate with us to ask us how things were and for a five star review. This isn’t a five star place even with great communication. Wish I had chosen another place to stay.
3.3
The place does not appear as it does on the photos. The bathroom doors don’t close properly or lock because they’re old. The bathroom tub faucet was broken and poured out hot water. The tub had hair on the wall. The bed had detergent residue all underneath the sheets. The remote didn’t work properly. You had to step two inches from the tv to change the channel or turn it off. The rental company did communicate with us to ask us how things were and for a five star review. This isn’t a five star place even with great communication. Wish I had chosen another place to stay.
3.3
Loved the balcony and perfect location
3.3
I did not like the smell in my unit it was not as clean and had two big machines running in front of my door the closets didn’t open properly, water pressure terrible and counter bathroom dirty would not stay here again
3.3
I did not like the smell in my unit it was not as clean and had two big machines running in front of my door the closets didn’t open properly, water pressure terrible and counter bathroom dirty would not stay here again
3.3
The room matched the rate for the most part and we were ok with things until my wife made a late night bathroom visit. I jumped up and went in to find her clutching a piece of toilet paper with a dead ROACH in it and seen 3 more on the floor. Needless to say we checked out a day early in the morning. My wife alerted management on the way out. Of course she got a “your kidding” and a promise to take care of it right away. I understand this is a dated building and pest control can be a challenge but this is totally unacceptable. Reading the reviews after the fact brought up numerous complaints of the same problem. It doesn’t look like they are committed to truly cleaning things up here so buyer beware. If your just looking for a cheap place to flop between outings maybe this is the spot for you. If your expecting 4 star accommodations then pay the extra money and book accordingly. Just my opinion.
3.3
The place was clean, the floor was filthy, but if you didn't wear white socks or went barefoot you wouldn't have known. The tenants played music from 730am to midnight ALL day and night long. The location was great, about a 15 minute walk to beale Street. Overall, it was a nice place, just be aware that its half hood, half decent.
3.3
(Very)Well located...but that's it. The places needs an complete renovation ASAP... the apartment barely had blinds, clearly not properly cleaned, hard bed/mattress and the pictures are realistic to the actual place etc.
3.3
(Very)Well located...but that's it. The places needs an complete renovation ASAP... the apartment barely had blinds, clearly not properly cleaned, hard bed/mattress and the pictures are realistic to the actual place etc.
3.3
Everything was perfect and the communication was amazing
3.3
Got to the room and the password didn’t work. Called the company. They answered right away and fixed the issue. Room was very nice. Parking was fine since the parking garage across the street was pretty much empty.
3.3
Was not given correct entry code, had to stop on a 600 mile drive to find internet access and send digital copies of drivers license, and agree to additional security deposit on top of the base rate paid to Expedia for the stay at the property. Property manager did not respond to phone calls, their voicemail was not set up, had to find other lodging at 9 pm on night of arrival, Literally begged the property manager to handle over the phone instead of the on the internet, They refused, despite not being able to access the property because they did not give me the correct access code. Hall ways dirty. I have no way of knowing what room was like, I never saw it. An hour after I arrived they emailed me a different entry code. I had already checked into another hotel. The management of this place is horrible. And after all that, River City Flats denied a refund. Just sat NO!
3.3
I didnt like the showerr disnt work properly, the door was hard to open in the bedroom there was only 2 towels in the hole apartment,
Also u all didnt want to gove me my refund even tho the property is willing to which i will gove u all anothee call about that
FAQ
Combien coûte ce appartement par rapport aux autres à Mud Island ?
Le prix moyen d’une location à Mud Island est de 163 € par nuit. Cette location est 9 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce appartement ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement The River City Flats. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce appartement ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce appartement. Voulez-vous vraiment une piscine ?
La location The River City Flats accepte-t-elle les animaux ?
Malheureusement, ce appartement n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre The River City Flats?
Nous avons trouvé 4 équipements pour cette location. Cela inclut cuisine ou coin cuisine, internet/wi-fi, lave-vaisselle et tv.