My wife she like the place very clean and quiet so peace staff the best

Swept away by the beautifully shot marketing videos we booked 4 nights at Yoko Onsen expecting to experience culinary delights in the restaurant and a wonderfully relaxing experience rounding off our hectic travels. The setting is indeed gorgeous and serene and the room with its own hot tub, garden and sauna beautifully comfortable . We had spa treatments which were also excellent. The staff were really polite and helpful and our disappointments are no reflection on them . The whole experience was marred by the fact that the hotel is not really a hotel with an onsen but really a public onsen with private rooms available. The restaurant was not available to us and we were told we could dine a la carte in the vast buffet area - not the romantic dinner for 2 we'd envisaged. In addition to that it shut at 7.30! Room service had a good choice but little things like remembering to bring ginger, wasabi and soya were missing first time round. Breakfast had to be pre ordered the night before and offered very little variety, it was a canteen affair and delivered on a tray. The public onsen had several baths closed the first day and despite reassurances that all would be open at least 2 remained closed. We did voice our disappointments to the manager and he quickly responded with an apology, expect upto a 1000 people in the Onsen

The best onsen and overall hotel experience I've had outside of Japan. The facility and amenities were superb. The included breakfast was plentiful and tasty, and the room service options were as well. My only concern is that guests can be quite loud. This ended up not being a problem, as the nude/gender-specific areas were quiet and many people use the nude ones. Additionally, if you're able, please splurge on the private baths/onsen. These baths in the room were my favorite. So quiet and peaceful around the rooms. The design was wonderful. My favorite part of my trip to Vietnam, and I would make the trip back to this area for the onsen alone.

Staying at Yoko onsen was perfect. If staffs’ English skill improves, would be much better for foreigners to stay.