There was other building under construction, only think odd in view , everything else was perfect .

The property, staff and food was excellent!! My only complaint was the beach. Too rocky for me. Otherwise a fantastic resort!!

Daily events, great food options, water park was great, staff was friendly and always helpful.

Genial

Amazing property!!! Adults side (secrets) is worth the extra money. 6 night stay for my Bday with the wife was relaxing vibes no party animals getting wasted. Food was great and drink little sweet but ask for extra alcohol to balance them. Will recommend and hopefully we can stay here again soon!!

I felt very safe on my stay , Going out and in the property very well handle the check in and out from the stafff of hotel.

Beautiful place! Great location, great staff (every body is kind and helpful), and the restaurants and food is so good

The property is advertised as Secrets and adult only. What is not publicized is that the same property shares most of the pools with Dreams, which is not adult only. The pools are situated so that children playing in the pools in the morning can be very clearly heard. We are not against families or children having fun, but we like to be festive until late in the evening and arise late in the morning. Our rest was interrupted every morning because of this. Additionally we were offended when they were pitching their time share and they asked if we were officially a couple to my girlfriend who is Spanish. There is a significant age difference between her and me. She later relayed to me that the manner of questioning was insinuating that she was an escort. (We have been a couple for 5 years). I did not know there was a special classification for ‘official couples’ or that maybe we need to obtain a special license for couples. We were like ‘this place is called Secrets, right? Why would they even ask?’ Again, it is a fine resort, great food, and free flowing alcohol, we just felt that the expectation set for ‘adults only’ was falsely represented. We will not return there.

This place is BEAUTIFUL. I spent most of my time outside, and it was always clean, and staff always made sure we weren't short of anything. The food was very very good.

Excellent

Amazing resort, luxury room, beautiful views, excellent service, delicious food, everything was top notch!

Staff was great and food was fenomenal at all the restaurants

We will not be returning to your Secrets location and will most definitely not be recommending this location to any of our colleagues. We have been to several Secrets locations in past years, most recently Cancun, and I never experienced vomiting and fever, among others, like I did at the Punta Mita location. Please be advised that I was informed that seeing a doctor would be an additional cost by our butler. This is the only reason why I opted to stay in my room and have a liquid diet for the entirety of the next day. Please also be advised that your insinuation that other factors might have been at play for my sickness is laughable. The symptoms I experienced (vomiting, fever, and diarrhea) are textbook definitions of food poisoning. I will contact corporate to address and discuss all of these issues, and to request they conduct a more thorough investigation.

No comments

Maintenance needed in room shower and in sinks, as water pressure is low. Minibar’s temperature is very low.

The staff was very friendly , but I felt they were short handed at the restaurants and the poolside . We had dinner at the Italian restaurant and my wife ordered ice cream for dessert and by the time we received it was all melted . We have stayed in many Secrets before and this is the first time we felt it was not to our expectations , I will say the sushi stand and the Olio restaurant on the 6th floor were very good .

Had an excellent stay. The staff were incredibly nice and helpful, and made the start even more fun. Rooms were gorgeous, and hotel facilities and restaurants were fantastic. Highly recommended.

Outstanding job! I will be back with my family. Perfect match for adults and family with kids. The infrastructure of the hotel satisfies both separately .

Absolutely beautiful property with some of the best views in the Peurto Vallarta area. The food and drinks were amazing. Luis at the swim up Manatee bar and Benito on the 6th floor were both really great at keeping us up on drinks. The only negative thing I can say are some of the pools were in need of a deep clean, with build up along the edges and one of them even had algae build up along the floor and floating around..Compared to other secrets and all inclusives we have stayed at, the activities and entertainment after dinner hours seemed to be lacking, with the entertainment staff not being very engaging. Otherwise, this resort was amazing and we would definitely return.

Wonderful food and service. The spa was amazing! They had some fun activities as well. The downside is the beach is small and rocky and the surf break was crowded. They also did not have a hot tub on the entire resort. The room plunge pools are cold water.

Newer resort with nice amenities

The staff was amazing! Lots of pools to pick from. Loved the cabana’s.

The property was well-situated for singles, couples, and families. If you booked your reservation with the Secrets all inclusive option you could eat at all 10 restaurants, the French restaurant was our favorite. We really enjoyed the house band every night as well as the on site entertainment offered. The beach access was awesome but the 8th floor pool access with service was the best. Thanks again Secrets, impressive.

Terrible staff. Rude people working at the front desk. If you don’t want to hear their long talk about their offers they treat you as if you’ve done something horrible to offend them EVERY SINGLE DAY OF YOUR STAY. If you are looking for a quiet vacation and great food stay far away from here. Every area is really noisy and the food is edible but not good.

I stayed at Dreams shortly after it opened a few years ago. Some kinks needed to be worked out. I am happy to say that they were and I really enjoyed my stay this time. The elevator situation is still a little confusing but with stair cases that are clearly marked things we much better. I recommend.

Property is beautiful. Lots of construction near property so noise was a nuisance. I wish we were given a heads up about the construction. Room was ok. Definitely room for improvement. New hotel so once kinks are worked out we will definitively return.

This resort is absolutely beautiful and the service is amazing. The pictures you see on the website don’t do it justice. There are plenty of things to do at the resort and plenty of dining options. The only negative is that you’re about 45 minutes from downtown Puerto Vallarta, but it is easy to Uber if you want a day away from the resort. I would definitely stay here again!

We truly enjoyed the stay. Great food and great staff. They do push the timeshare sell too much in my opinion. They should have an area for it just for the folks that are interested in buying time share. I for one will never buy timeshare and nor do I want it. I would visit secrets again ! Love the staff and amenities

The staff were really nice and the service was amazing. Food was also very delicious.

Thank you

This hotel is AWESOME! Great service top quality food. Everyone at hotel goes above and beyond. I had issues that rented a vehicle chose the option to get it delivered to the hotel because they have a partnership with Avis. Avis never showed up to deliver the car my concierge immediately called got it fixed and leas than 30 min had my car delivered. They went above and beyond. At this hotel they want you hear about their vacation club but once you tell them no they don’t bug you anymore like in other places I stayed. I highly recommend this hotel to anyone

Very nice hotel to stay at. All restaurants are great as well as breakfast. Staff is very friendly and welcoming. You can have fun and also relax. The beach is nice with surf option and other water sports.