Sofa bed was not ready for the triple room. There were some old sheets folded in the sofa. We had to ask for bedding and make the sofa bed ourselves. No bodywash was left in the bottle. We specifically asked for our room to be cleaned everyday. They forgot that first day. We reminded in the afternoon. When we returned at night, the room was still not cleaned. When I complained and asked at least for new towels from the reception at night, the fella was nowhere near being apologetic. He even paused and gave me a dirty look. Imagine that! I tried so hard not to escalate the situation. Our room was facing the sloping highway. So, you hear a lot of engine brake noise of big trucks 24/7. Lobby and room are clean and sleek. Breakfast is good. At the end of the day, this is service business. When the service sucks, design and good food just doesn't cut it.

The hotel is clean and safe with easy parking. Our issue was the bed was extremely firm. Also the AC is extremely noisy and since the hotel is along an interstate there is lots of vehicle noise.

Great property

It was a great stay and very accommodating. My only thing is the hdmi ports on the tv’s don’t work when trying to hook up a laptop or gaming system.

The staff was incredible. Our stay was amazing. The hotel is beautiful. We absolutely loved our stay here. We will definitely stay again next time we’re in town!

really bad service

Very happy with my stay! Knowledgeable, friendly and efficient staff. Many thanks!

The hotel was beautiful and smelled very good the moment my husband and I entered. Our room was neat, loved his name was on the tv in a welcome greeting. Only con was the young lady at the front desk who did not say her name and was kind of non professional while checking us in. Other then that it was a wonderful stay.