Our dismay with this unit started the minute we opened the “Upper Unit” door. The sectional was filthy, the barstools were ripping apart, the stools on the main floor deck were broken and had pieces hanging off. The main AC vent was rusted and corroding, the filth in the Master was unbelievable. We had to clean the ceiling fan before we could turn it on. The window in the second bathroom was broken and stuck open. This made the noise from construction next door impossible to escape. There was a shared door, with another room upstairs (that we were never told about) that we could NOT LOCK OURSELVES. This place is as NOT as advertised, and definitely not a luxury unit. Haystay Vacation Rentals did nothing but offer a superficial cleaning. They never came to repair the window (after admitting via text they knew it was broken). They also never came to fix the outdoor furniture that was unusable.We bought sheets to cover the sectional. We’ve been vacationing in Carlsbad for 25 years. This was, by FAR, our worst experience. Haustay Vacation Rentals is now ghosting us. They ruined a very important vacation,that our grown kids traveled thousands of miles to get to, to help us celebrate a big anniversary and birthday. Our only time together as a family for the year, was ruined. Renter BEWARE.

Had a lovely stay. Everything was as described. Construction was going on next door but it wasn’t to bad.

Great weather for a winter Jan stay in Carlsbad. The place was well located and comfortable for the family. Rental agency was very responsive to any quesitons/requests

Great house/location. Property was clean and communication with host easy/painless. Overall great rental. Construction noise next door is present, but will only bother you if you are a late sleeper. Driveway to parking in rear can be a little challenging if you have a big vehicle/truck.

Wonderful spot with great amenities. Very clean. Beautiful sunsets. Near beach and downtown. Great communication with the owners. Will be back in the future! Thanks

We stay in Carlsbad every year and usually use Vrbo. The property manager informed us a week before our stay that there’s construction next door. No time to change my trip or get a refund. Mon-Fri at 7 am sharp it was super loud up until 4. We would have not booked this property if this was disclosed to us. Mornings were just awful in this place. We love the town and location but not the early wake up. Morning coffee on the balcony was also a no go. We expect better from VRBO and we expect some form of refund or credit toward our next stay. We paid ~$10k for the week and didn’t have an experience consistent with what we paid.

We stay in Carlsbad every year and usually use Vrbo. The property manager informed us a week before our stay that there’s construction next door. No time to change my trip or get a refund. Mon-Fri at 7 am sharp it was super loud up until 4. We would have not booked this property if this was disclosed to us. Mornings were just awful in this place. We love the town and location but not the early wake up. Morning coffee on the balcony was also a no go. We expect better from VRBO and we expect some form of refund or credit toward our next stay. We paid ~$10k for the week and didn’t have an experience consistent with what we paid.

The property was very clean and had everything we needed. We especially enjoyed sitting out on the rooftop patio.