The whole trip was a nightmare. Starting with incompetence from Expedia which booked us into an expensive suite we never ordered and were charged for. Next the Dell told my son's family that they had no reservations when they arrived at the Dell for our family vacation with our grandchildren. The property was rundown and there was a 90 min delay at 4PM check-in on both of our rooms. Our grandchildren were exposed to marijuana smoke for over an hour at the cabana family pool area on Saturday and Sunday. Never again Expedia! We will no be returning to the Dell either.

Beautiful property……with amazing staff! All aspects of this property are “top notch”! Highly recommend and will be back again soon!!!!

Most highly recommend shore house exquisitely designed spotless great for Adults and wonderful for children and families. The whole property was beautiful landscaped lost of great walking paths everywhere was so well maintained staff very friendly close to shopping restaurants town was safe clean. Would definitely stay again

I have stayed at the Del before and the Shore House is Definitely my favorite section of The Del

Low rating is due to low value for money. Nightly rate is disproportionately high for what you get and I would therefore NOT recommend. Room, service and amenities weren’t any better than in many other Hilton properties at half or a third of the cost. (We paid 950 over a holiday weekend plus resort fee, taxes etc was over 1000/night. Our room was in “the Views” though there was no ocean view). The bathroom was small, and the sink had no storage space, the soaps etc were not high end. Maybe it’s actually different if you stay at the Victorian (currently under construction) - I don’t know. If you splurge on a stay like that I would pick a different hotel.

Quiet comfortable rooms. Pool and dining area are beautiful. Love being at the quieter end of the resort while havng access to all of it, in addition the private pool for the Shore House guests.

This is a new premier ocean front property on Coronado Island right next door to the Historic Del Coronado built in 1888. It has everything anyone could want in a premier upscale luxury property. You will love it.

Easy check in

Staff and device was excellent!

Only a year old so totally updated. Beautiful room and property.

It is an absolutely breathtaking property - right on beautiful Coronado beach. The facilities were fantastic and even though the hotel is undergoing a major renovation, they have done a nice job to make sure the guest experience is minimally impacted by it. I was disappointed that the wifi did not work in our room at the brand new Shore House building and when I told the staff, they made it seem like it was "user error" even though I showed them how it worked in the lobby but not in my room. It never worked the whole time we were there. And while the staff was very friendly and kind, when you had an issue or a need, they seemed a bit less interested in helping or addressing it. Those were my only two frustrations. Otherwise, it is an amazing property and we had an incredible time.

New and beautiful, beach views everywhere. Hot tub, fire pits and complimentary loungers and umbrellas over at the Hotel Del beach area. Luxury bedding, uber comfortable. Cannot go wrong at Shore House at the Del.

Love this beautiful hotel!!

Beautiful property and steps from the beach!

Enjoyable property. Close to beach. Pool great! Services there for all our wants - nice place to spend time with family. Something for everyone.

Beautiful hotel recently renovated very clean and new

Beautiful 2 bed/2 bath condo for family of 6 ocean view from side balcony with fireplace. High end. Awesome pool and hot tub right on the beach. All the laundry and bath supplies. Right next to Main Coronado Hotel. Steps from all shopping. Attentive employees. Zero complaints. Will return.

Beautiful property. I stayed at the shore house in a Villa. It was wonderful. I will definitely be back. jasmine was very sweet and definitely accommodated me when I wanted to stay in my room another night.

Really shockingly bad service from the front desk, rarely able to call down and actually reach someone with any issues, incompetent managers etc. We had a room apparently over the ballroom, on a weeknight, during a “corporate event.” Noticing the party setup happening, we asked if the room would be too loud for our six month old and were assured by a manager that there would be no music and the party shut down at 10pm. There was, in fact, pounding music until 11:30, vibrating the room/bed/baby, and shore house was not staffed overnight, so there was no one to even help resolve the situation until the next morning. The valet and bell staff is world-class, however. Efficient, friendly, and very competent. We’ve stayed at the del numerous times and every time something is a service-based disaster. It’s a beautiful property but in no way is it a luxury hotel or experience.

Great staff!!So friendly!!

Our party had various issues during their check-ins. (Keys not working. Being forced to move rooms mid-stay. Etc.) Ultimately it all chalked up to inconveniences and not severe issues, but the bar should be higher. Shore House rooms are definitely a serious step up over other rooms on this property.

The Shore House hotel is amazing, very new and a first class facility. As part of the Hotel Del it is surrounded by amenities and the beautiful coastal area. We loved it. We only had one meal at the resort though because it was very expensive. It was only a half mile walk to quite a few other restaurants so we left the resort to eat. We had a loud neighbor one night but otherwise loved our room. There was a screwup with our checkin so they gave us a $150 credit plus an upgrade to an ocean front room. We appreciated that. We would stay there again for sure.

This place is amazingly beautiful. Also, our AC stopped working the first night. They upgraded us to the premier room and comped us one night. Wonderful establishment. Fantastic food, geeat for walking to shops and dining. Right on the beach. The only place I will stay at in San Diego!

Beautiful property. Front desk service was awful and valet took forever but others stay was A . Definitely overpriced rooms but beautiful none the less would definitely stay again , just hope the prices go down

They have a weird thing with the key where if they give you a new key it voids all the others. Hard with a group. We also got locked out and had to skirt the bushes of the pool area to get in. The reception area just acted like it was a normal occurrence. Otherwise a very nice location and well maintained. Much prefer this to the behemoth that is the main hotel.

its graite

Staff was very attentive, helpful, and friendly. Finishes were very appealing. Beds were comfy. And the grounds are packed with amenities. We loved every minute!

Absolutely gorgeous property. Wonderful staff and amazing location!Coffee

It’s very pricey so be prepared for that but it is also expected here. You get what you pay for from a fancy destination: great staff, excellent food, beautiful scenery. If your kids are picky eaters this Hotel may be hard to find food on site. Overall excellent experience.

Nicest staff I have ever had the pleasure to deal with. Overnight parking fees were outrageous and the shore section did not have late night parking service. I had to walk alone from the main building to the shore. But I would stay here again.

The shore house was the beach condo of my dreams. Stayed for a girls weekend, enjoyed the pool, gorgeous hotel, and the town of Coronado. Staff was friendly and helpful.

The place was incredible with very friendly staff. Michael Tuesca went over and beyond to make sure our stay was extra special.