It was a good experience and very nice place the staff very helpful specially Ben

This was one of the most chaotic places I have ever stayed, staff tried hard but where clearly let down by a lack of training and management decisions. If you are not coming by car I would avoid as the "shuttle" service to the town is very hap harazard. It was cancelled on the day of departure with no notice. There was no reception staff at 8am to help with check out and the kitchen staff had to help settle my bill without access to a card machine or the computer system. They did however help with getting us into town with our bags which was much appreciated, Overall I would avoid this location and hotel brand in the future.

Great family and couple hotel beautiful lake view and quiet serenity