Bathrooms

Staff so friendly

The location was excellent.

The room presentation was very poor, hard squeaky bed, filthy broken windows, mouldy bathroom seals, curtains falling off rods. Room smelt very unpleasant during our six day stay. Nervous to use air conditioner as the air filter mechanism was missing from the front, air conditioner looked very dusty inside. The room we were given was a total misrepresentation of the advertisement on Booking.com . The public bar areas as advertised in the photo are derelict now and the all the public toilets were closed with extremely filthy mats and signage at the entrances. We were asked to pay an additional $250 deposit on arrival, until our departure. Id be delighted to send comparison photos. I was totally shocked upon arrival. The room service each day was good, thankfully. Very limited television viewing. Staff sullen. We will be checking any future bookings very carefully before we commit with booking.com.

The helpfulness and friendliness of the staffs special mentioned staff William from Indonesia and Arina from Singapore . Both helped me in directing how to go to my destination and finding pharmacy when I need to buy medication. William arranged a quieter room after knowing I am a light sleeper Arina allowed me to put luggage at storage room first instead of I bringing up to my room because tour bus was waiting . Appreciate it Before my arrival in perth , criterion hotel already assured my booking and settled the refund issue instead of my own bank in my country Personally I like the security in Criterion, witnessed how William asked the person outside the main door , those questions carefully before opening the main door Thank you Criterion hotel

WiFi , connection not stable

Its in a great central location , very short walk to Murray Mall , Hay Street Mall , Elizabeth Quay , Perth Bus and Train Stations. Lots of food options close by and Northbridge is only a 10 minute walk . The room was very clean and had every thing you would need . The Motel is in need of a bit of an uplift but its good value for money .

Nothing really

Needs an big update

Very dated

nothing, may be the location near the shopping mall. Dirty dirty dirty!

here we go - I had to leave a $250 deposit on toop of my pre paid stay as well as they had my credit card details, the hotel is falling apart, dirty, dilapidated, carpet is thread bear, the paint is chipped and very very old, curtains in the room are yellow and torn, the room itself was clean, very old damaged furniture.

Great location

Convenient location