It’s very pretty, great location, super quiet and the food was fantastic.

Quiet and beautiful. We enjoyed every moment

As a very early riser, access to an early cup of coffee would have been wonderful.

The staff could not be more helpful, friendly and kind. They all went out of their way to provide everything we needed.

Excellent location, just a short walk to the center of town. Dinner and breakfast were delicious. The Hacienda itself is absolutely gorgeous, stylish and very comfortable. Alejandro provided the best service one could ask for. Carlos the chef put together beautiful plates. All in all we loved our stay and will definitely be back.

It was a quiet peaceful setting. Beautiful hotel.

Breakfast on site would have been nice.

breathtaking location, beautiful and rich in history, amazing view and lovely staff.

The room was beautiful. The location was a little far from town center. Walkable for the able, not so much for others. But quiet and peaceful. The staff were very nice. The manager was rude and condescending.

Website stated dinner and breakfast was available , but the restaurant was closed. Told the cook did not show for work. There was coffee, but you had to ask for it, because it was for the staff. Rules stated the you could not bring food or drink to your room from the outside, yet the hotel offered no snacks or drinks other the water on site. There was also two pages of rules. You were expected to follow. Including extra charges if you got the sheets dirty. Yet there was no bottom sheet on the bed. Hot tub was also dirty and unusable. We were the only guests at the hotel. We asked the manager if we could extend our stay a few hours beyond normal check out because our transportation was a few hours away. We were told there would be a fee equal to 1/3 our rate, about $50. Otherwise we could wait in the court yard. Keep in mind there were no other guests in the hotel. He was rude and seemed to care less about our comfort or that the hotel did not provide services stated on booking.com and there website. The hotel charged on the top end for the little town.

All, we liked it all

restaurant was kind of closed

The hotel is beautiful with well-appointed rooms and a lovely bar/dining area with historic charm. We enjoyed an after dinner drink in our room in front of the fireplace. The location is good, close to town down a quiet road. The views are beautiful!

It's a small thing...We're early risers and like to have coffee first thing. Coffee wasn't available until after the dining room opens at 8 a.m.

The food was very good, a little expensive. The service was outstanding. The manager was exceptionly helpful. The hotel was beautiful, clean and comfortable.

Nothing

Historic feel, Emiliano Zapata pictures on the walls, great jakuzi in the little patio. Rooms are big and showers give plenty of hot water. Great view from the restaurant. Good food and great service.

Beautiful, amazing service, great food and views.

Tv and Tv controls are outdated.

Beautiful place. Close to city center. Great views and highly recommended.

Beautiful museum-like Hacienda, amazing views, staff incredibly friendly and responsive.

Beautiful lodging. Very scenic grounds. Close to San Sebastian. Highly recommend!

Breakfast was excellent! The room was very good, The fireplace was wonderful it was gas and you only needed to turn it on or off. It definitely was more than adequate to heat the room and we needed to turn it off, even though San Sabastian was very cold! The washroom was warm and there was plenty of hot water for the shower!

Really nothing to complain about, It was nice enough that we added another night to our stay! I would say that if you are going to San Sabastian stay here and do not look any further! the service is excellent although if I had to complain It would be that there is not someone to reach 24 hours a day, So if there was an emergency in the night it may be difficult to get help!