The young man at the reception had no smile at all, very unwelcoming attitude, that made me felt bad at the very first moment checking in, too bad..... Room was very dated, and not well maintained. There were quite some mold at bathtub, disgusting, Further, because there was no curtain at the bathtub, the floor got all wet while having shower, and became slippery then, a very unpleasant bath room experience. I wonder if the hotel management thinks it is no problem keep having it that way.... Considering all those unpleasant facts, it is an overpriced hotel. At that price, there are plenty better ones you can find in Salzburg.

Good location if you need to be near the train station. I booked a queen bed and, classic Europe hotel, get the nonsense two twin beds pushed together. I realized later in my Europe trip that the way to get a queen bed is to throw a hissy fit. I don't care if it's requested and not guaranteed for 250-300 euro a night you should be able to book what type of bed you're going to have. Why do you have the small shard of glass across the opening of the shower to keep the water in the shower? Why can't you have a shower curtain in your hotel? When I left my bags at the hotel I requested that my backpack, that had two laptops in it, be put on the floor and not on the comically small top level of the storage closet. The young man who helped me said no, it would be fine and put my back pack up on the small ledge. I said, Absolutely not, put that backpack on the floor and he countered by saying that the floor was for large luggage and I said I didn't care, if that backpack falls to the floor with two laptops in it I'm going to be upset. Eventually he agreed but he did not want to and repeatedly resisted the request. Salzburg is awesome. This hotel and it's room quality and service are not.

Great location to main train and bus station, about 30 min walk to Old Town

I liked the proximity to the train station. Walking around the area made me a little nervous.

The room felt slightly outdated, except for the pad that had replaced the phone and information usually provided in a room. You got the option to opt out of room cleaning while you were there, but even as I did this, someone had been by the room when I was gone during the day. The day I left housekeeping was very eager to fix the room (2-3 hours prior to check out time). Other than that, the hotel was very practical when traveling to Salzburg by train, right by the station. But the soundproofing was not great.

It was right by the train station so very convenient for our 1 night stay. The room was very quiet and spacious.

We had a amazing time...the location of the hotel is great. The breakfast was very good. All the staff at the front desk was nice. We had a major problem with the house keeping....the room was not cleaned proper. Toilets and basin we not cleaned ...very dirty. They need to improve.....

Good