The room was nasty. The hot tub was not clean. The telephone didn’t work in the room and when I talk to Lady about the room, she ignored me and talking about tomorrow and I was checking out tomorrow.

Ok hotel. Our room was clean and the bed was comfortable. The heating unit worked but made an annoying clunking sound. There was a weird smell in our room. Bathroom was clean but the lighting was too dim. Staff was friendly.

Very nice will definitely be staying here next time I'm in Fort Wayne. My room was very clean, bathroom nice & modern. Pool was open but i did not swim. Served breakfast but i did not eat juat had coffee. Staff very friendly and pleasant.

The hotel was very clean, beds are super comfortable, pool was warm, and the breakfast was great!

Great stay. Staff very courteous and helpful. Very nice property, would love to stay again!

The room and hotel in general, were clean and well maintained. Front desk employees could be more aware of customers at the desk. Other than that, I have no complaints with our stay.

Horrible. Please note, this is factual and fair in our assessment of the property and our stay. We stayed three nights and the room was never cleaned. The front desk told us each day that we would be placed on the list to have our room serviced. Each night arriving later in the evening, the room was never attended. The front desk apologized and stayed it would be corrected for the next day. It never was. We were told that we would be given a partial credit and that "Michael" would call us, of which he never did and no partial credit was received. Not our goal to receive a credit, we simply needed the errors addressed. Also, please note, room door had to be slammed in order to close. The bottom of our feet became black from the dirt when not wearing socks. The toilet would not stop running unless the handle was jiggled several times. The list goes on folks. There are plenty of other hotels next door. We simply do not appreciate being lied to on multiple occasions by the front desk. We are probably the nicest folks you'll ever meet. This is simply a terrible multi-night experience that didn't have to be this way given the multiple opportunities to correct. Again, I never want you to experience what we had to endure.

The desk lady was really rude when we tried to check in other than that it was alright