Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.

Perfect

I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.

We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.

The best service we have ever had! Cheerful staff that take pride in their service.

Great staff, great food, beautiful hotel, and prime location.

Very beautiful and cozy hotel! Our room had a great view to the garden and Lugano lake. Spacious room, which was very clean and pleasant, it had a nice balcony. There was an excellent pianist playing in the lounge whole evening on Saturday night. Hotel is situated by only 20 minutes walk from the city center and there was a free bus connection frequently going to city center. We recommend the hotel and would like to visited soon again.

Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful.

Just magic

Friendly and professional staff and an easy check-in.

Love this property!

Like the facilities, spa, pool and staff Dislike: Air con was not working in the room, have to wait to get seated for breakfast, breakfast options not that great

My stay at the Grand Hotel Villa Castagnola Lugano was one of the best Hotel experiences I have ever had. My room was exquisite especially my gorgeous balcony with fabulous views of Lake Lugano. The surrounding gardens were so manicured and breathtaking! I stayed at Castagnola for 5 nights and my daily breakfast was a treat to look forward to. I also found the convenience of the Hotel to the city centre a bonus as I could easily walk this each day. Being a woman travelling solo I could not have been made to feel more welcome by the friendly and professional team at Villa Castagnola. I highly recommend this Hotel!

Beautiful place, wonderful service! We will definitely come back!

An absolutely amazing hotel in a spectacular location on Lago Lugano. Clean, comfortable and spacious rooms. Grand and elegant public spaces; a wonderful garden and exquisite artwork. Top notch staff. BUT despite the advertisement of air conditioning, there was none on these 80 degree plus early spring days. I booked a room with air conditioning and was charged for and paid for that room, but got no air conditioning, The suggested solution was to leave the door open at night to cool the room - on the ground floor of an unsecured hotel property. Not practical. The second solution was to bring us a fan, as if we were traveling in 1946. A small complaint but any issue which leaves guests uncomfortable in their own room over three days deserved at lease an acknowledgment from the Hotel management. There was nothing. What should have been a five star plus stay was not. Other than that, the hotel is perfect.

Amazing hotel 10 star from check in to check out

Excelent! All was 5 stars!

The hotel is great and grounds are pretty it is a bit of a walk into town and it is very expendive

It was perfect place to explore both Monte Bre and Lugano city center

All perfect for a Swiss hotel

The hotel sits right across street from Lake Lugano, so our room has a commanding view of the lake and mountains beyond. The staff couldn’t be nicer, everyone was going out of their ways to help. The suite we got was amazing, valet parking was a breeze, and hotel restaurant was also impressive! All in all a fantastic property, and we loved our stay. Definitely will come back.

A luxury resort in a super beautiful lugano

Very nice location

A fantastic 5 star experience, no detail missed. I will certainly return.

Very clean, convenient. The staff were very welcoming and very helpful.

Beautiful Old-World Hotel with beautiful views! We had a room with a balcony and view of lake. Indoor pool and garden area was very relaxing! Staff is very friendly

The quality of service provided by the hotel was exceptionally good. And the room was beautiful with nicely managed flower garden

The hotel was the best I ever stayed

Great location & staff. Tricky to find on google maps if in car. Everything but the weather was amazing for our stay.

Beautiful hotel in perfect location. We enjoyed it very much.

Hotel is pet friendly but doesn’t allow pets in the common areas (restaurants, etc) which is a bummer because we don’t travel with the dog to keep him inside the room all the time. They even told us that during summer he is not allowed in the garden areas (?). Also, it costed us CHF 50,00 per night for the dog. The staff is ULTRA friendly and polite. The common areas are fancy, clean and smell great, But we feel the gym, sauna and pool could have some improvements as the areas seem quote old and lacking space. We didn’t play tennis but the facilities seem good. The food is overpriced - Im sorry. I never felt like I was having a “fantastic” meal, although the prices are high. You can find good spots near the hotel for coffee, lunch and dinner and the lake view is great. It’s a good spot, just in general quite overpriced in my opinion.

Staff were amazing