We stayed here 2 different times during this trip. Very conveniently located in the middle of Gatlinburg. The breakfast offering could use some improvement, but, was O.K. we didn't have a microwave or coffee marker in our room, that was kind of Odd for a hotel in the 21st century ! Overall a Great Value for you Buck, will definitely stay here again in the future.....P.S. we even had a visiting Bear in the parking lot below our room at 10:00 pm, Pretty Cool...... Don

The hotel is so close to the strip park and walk, parking is tight but free, breakfast just skip it and go out its little Debbie snacks and bread and cereal. The floor was dirty i used a wash cloth and washed it real quick, the bed was comfortable and the shower was great, i would definitely stay here again

Wonderful place to stay, last minute reservation on our part, glad we stayed in Gatlinburg, we got a 2 room suite at a Super Great price, Very pleased with our stay. Centrally located in Gatlinburg, close walking distance to everything, yet only 1 block off the Parkway. Will definitely stay again ! Don

We use this hotel in Gatlinburg because it is not expensive, clean and very friendly people.

A bit dated. Fairly clean & comfortable. Breakfast was mostly snacks. Staff was unfriendly.

Was here for Favored Women’s Conference. Even though the reviews for this hotel was not to good I thought would give try because 3 of ladies with me needed to be close to convention center. This hotel needs a MAJOR makeover. Nasty,smelly,things breaking and while drying hair loose power to your room.

Hotel was great. It wasn’t above average but it was where we needed it and it worked. Could be bigger but beware of bears

Its convenient, but carpet is dirty, pillows are old

The stay was great for the price! It does need updated and dusting and the sheets had holes in them. The bed was comfortable otherwise.

My two rooms I booked for us and friends smelled like pee and very moldy we were going to stay another night but when we went to pay for another room she said it was available and charged me for the room then told me I couldn’t stay as the room was being booked online she wasn’t to friendly

Parking was not the best. Breakfast was very minimal.

Younger front desk unfriendly as on their phones

Is it the nicest and biggest? No. Is it a perfect place to lay your head after a day of walking around Gatlinburg? Yes. Location and price is perfect! Will definitely stay here again.

Bed had white sheets, bathroom had white towels. Shower had nice hot water. Bed was very comfortable. Breakfast wasn’t too bad. Overall the building needs updating. Front end staff needs hospitality training.

Had a great time and the location couldn’t have been better to the convention center.

Great location! Renovations need to happen asap. The paint is chipped all over the place and there’s mold inside the plastic knobs in the bathrooms. Beds are clean and comfy. Over all, if you’re looking for a place to sleep that’s off the strip, but close enough to the action, this is it.

Perfect place for what we were looking for!!

Definitely not the cleanest/fanciest hotel we’ve ever stayed in. There was a weird smell as soon as you walked through the door to enter the hotel. Our room also smelled kind of funky, and the carpets felt sticky, well worn. With all that being said, staff was pleasant and accommodating. The hotel was super close to all the shops making the walk much easier. I think this hotel is just very busy and staff/management can’t keep up with the traffic that comes through.

Great area

Accommodations met all of our needs. Plenty of room. Booked a two bed room. Only single bed rooms available so we were given two adjoined rooms. Great area and location. Just a 2-3 minute walk from the main strip in town.

Loved the suites

In the middle of strip

The location to Gatlinburg was great. The hotel and room was not like the pictures posted. The room are aged and in need of some TLC. The bed how ever, was comfortable.

Nothing

It’s been horrible. First room bathroom was so nasty. Second room not much better. The whole 3rd floor where they put us was dirty with all the doors to the rooms open was like this the whole night / day. Mirrors dirty in our room , bath I don’t even want to shower will do that when I get home. They were cleaning the rooms starting at 7am waking us up. The staff acts like they don’t want to be here and we’re an inconvenience being here. I’m praying we’re not sick after this. Never have I just wanted to leave and go home and came close to doing so in the middle of the night cause I’m so grossed out

Cheap hotel, stairs falling apart. Unfortunately, they cannot control rude quests yelling in the hallways & rooms until 6am and leaving their trash all over the stairwells and parking garage.

DO NOT STAY HERE unless you enjoy mold, mouse droppings, bugs, cigarette smell, and rude service. Within minutes of checking in, my husband and I returned to our vehicle and booked a different hotel. Of course, when we went back inside to report the issues, the front desk lady was rude and unable to reach the manager. I'm sure we won't see any of our money back, but I'm not surprised as the only thing this hotel has going for itself is location and obviously fake photos online. Do yourself a favor and stay clear! Enjoy your vacation elsewhere. This hotel has been reported to Expedia. It is also being reported to the health department and local authorities.

I had a very disappointing experience. The bedding and sheets in the room appeared to have not been washed from the previous guest, and I also discovered a stain on the throw pillow. To make matters worse, I found a vape in the bed, which was extremely unpleasant. This experience was truly upsetting, especially because I had recommended your hotel to other guests and speakers attending the Bigfoot yearly conference. I believe that such oversights are a failure on the part of the hotel and its staff. Given the circumstances, I kindly request a refund for my stay. I certainly did not have a restful night, and the unsanitary conditions were completely unacceptable. I hope that the hotel will take the necessary steps to prevent such incidents in the future and ensure that other guests do not have to go through a similar experience. In addition, after going to dinner, I returned to my room to find my closet open and my things moved.

The only good thing is location

Older property but clean. Staff was very responsive and polite.

The property was within walking distance to all the places I wanted to go

The room temperature, water pressure, and bed were adequately comfortable. However a member of the houskeeping staff left behind drug parafenalia in my room. The manager removed it, but offered no apology or discount/refund for the potential exposure i was subjected to.