Service and room were fine. Shower Water pressure and WiFi were terrible

Awesome room. Clean. Friendly staff.

Nice hotel. Courteous staff. Room was clean and comfortable and nice enough. Complementary breakfast was good. Recommend.

Really nice hotel and rooms were amazing. Great hot tub pool area and breakfast. Only bad thing was that jets were out on the hot tub.

Nice place convenient

Great place, big rooms, great breakfast, great pool/hot tubs

It was a great stay and the staff was very accommodating

The hotel was somewhat dated. The room was nice and big but it wasn’t the best.

Awesome place to stay! All around great place highly recommend

Great location near downtown. Very neat and clean, great service. Bed was comfy

Property was well situated to downtown and freeways to go to various attractions. Hitel was clean and quiet.

This was a great place for our family. We really enjoyed our stay. Room was spacious and location worked well for us. We also enjoyed breakfast but wished there was more variety. It was the exact same thing every day. A lot of places will roared their hot items but that wasn’t the case here. The sign out front still said Howard Johnson so that was a little confusing. Staff was great. There was an older woman housekeeper that was so nice and friendly.

We got bed bugs.

We had a pleasant experience and really no complaints. The property is older but our room was clean. The only issue we had was there is no fan in the bathroom.

Good Breakfast

Fast check-in, fair breakfast

I would recommend this property to anyone!

This was a nice suite. A few things that I'd like to inform you on: one large spider in the bathroom and two of the same types of bugs (some type of beetle) in the bedroom in the same location in the bedroom. The shower needs to be taken care of regarding mold. Other than that, nice place.

Like the 2 king beds with 3 children. Kids like the waffle

It was a clean, safe place!

Everything

I expected a nicer property, not a tired old hotel. Facility may not have been dirty, but it looked like it.

Easy check in and the rooms were clean and smelled fresh. The breakfasts were excellent and the staff great. I loved that my bed was remade every night. Great experience.

Clean & friendly staff. Breakfast was a little disappointing, as there was very limited choices. Overall, I'd recommend it.

Clean

Very nice hotel, very clean, staff was great. Layout for breakfast is really wonky, coffee is terrible, and the breakfast offerings are not as good as they could be. Both sausage and eggs were very salty, biscuits were cold and dry, and coffee set-up is illogical, not in a good spot, clogs everything else up. But would I stay there again? Absolutely.

Breakfast was terrible because half of the machines were not working. Need to update but staff was friendly. I was able to get a few items to eat. Our room was clean and comfortable.

The gym was the size of my walk-in closet and did not have free weights. The toilet seat wobbled and was uncomfortable. Breakfast was chaos and not well laid out. The hotel itself was quiet. The beds were comfortable.

Great location to access interstate 90, North Street and Rushmore Road. Parking was plentiful and well-lit. Housekeeping staff were fantastic. Breakfast offerings were standard and OK. Hours were from 6am to 9am, seemed short. What I didn't like: 1. Advertised hot tubs did not work - jets were inoperable. We (and other clients) reported this to the manager/desk clerk on our first day July 21. We left on July 27 and they were still not working! Manager told us on Sunday night that the maintenance person was not available ....all week? No mention of compensation or solution. 2. When entering our room there was no light. A light switch by the door was inoperable. Upon first entering my wife stumbled over the coffee table. We could not see! Luckily she was not injured. We immediately reported this to the manager but nothing changed. The manager informed us that they would remove this switch and place a "blank cover plate" on the switch. This did not help in any way to fix the darkness upon entering the room. We resorted to leaving a table lamp on all the time. 3. Provide instructions for the use of the TV - very different operating system. 4. Desk clerk was more interested in his phone than clients. Customer service training needed.

Not at all what I expected from what I paid for and viewed on site dirty rugs hallway floor and breakfast room filthy no food broken down appliances waffle maker no food or fruit coffee was good

Overall the hotel was fine. Breakfast left a lot to be desired. I was there for 3 days and the waffle machine, pancake machine were broke all days, they were out of lots of items, eggs were microwaved, sausage was dry and hard, no milk or fruit. The 2 young girls working did not care if they were out of anything and never cleaned tables. Would not recommend the breakfast. Would stay at hotel again if in town.

Bathroom average at best, faucet in sink stayed on unless it was looked at closely. Having seoarate rooms for shower/toilet and sink, awkward to use. Also, TV controls difficult to work. Way too simplistic, no numbers or buttons to change channel. No recycling, very bad, everyone should be recycling all they can. Only one choice of sweetner for coffee in dining room. Also, breakfast missing a number of items each day. Appeared to be understaffed, though staff working were trying their best to make it work. Housekeeping was very good, appreciated how clean and neat the staff left the room. Thank you.