Todo muy bien, el lavabo estaba tapado

Buenas instalaciones y limpieza del hotel, excelente ubicacion

The booking said Breakfast included and the hotel did not include breakfast. Cleaning could be a bit improved

Excellent rooms and staff . Friendly , excellent pricing and very clean hotel

Great venue to relax with the family and great location.

nice stay. The beds were not so comfortable.

Nice and clean but when you are inside. Outside is look cheap and dirty

Comfortable, clean and stylish. Nice that it is by the park and lake but is difficult to walk anywhere as in the periferria.

Nice and clean but could improve on new kitchen furniture in the living room area and bathroom amenities.

Overall positive stay at the hotel - there are limited dining options and road noise was a minor issue.

TODO BIEN EXCEPTO QUE CUANDO LLEGUÉ ME ENCONTRÉ CON QUE MI RESERVA ESTABA CANCELADA... POR SUERTE ERA ÉPOCA BAJA Y HABÍA DISPONIBILIDAD. PERO ESTO SE ME HACE GRAVÍSIMO EN OTRAS CIRCUNSTANCIAS... LA PERSONA EN LA RECEPCIÓN ME COMENTÓ QUE SU SISTEMA ESTABA CON CARACTER DE CANCELADO. HICE CAMBIO DE FECHA PERO NUNCA CANCELÉ LA RESERVA... ESPERO PUEDAN ATENDER ESTOS PUNTOS YA QUE SI NO NUNCA RECOMENDARÍA EL SITIO POR ESTOS MOTIVOS...

Hotel is under partial renovations . Nice hotel. Rooms are big . Comfortable, quiet. Clean. Staff is friendly helpful I will stay there again.

Renovations during of stay Lots of noise. No working pool. Staff not very helpful. No coming back and no recommended to anyone

When I shower, I started to get stale water through the siphon of the bathroom and flooded the bathroom. I got another room, but the smell of pipes continued, so next day I went to another hotel. I want my money back

Near Plaza and restaurants, the hotel is cleand and nice staff

Everything was great except for the food , friendly staff, very professional, under construction but it was good overall, will definitely come back on ky next trip.

Quiet, clean, and a safe environment would stay again.

Room was very run down,frayed and ripped towels and pillow case. Cracked tiles in bathroom. The wi-fi constantly dropped in and out and the TV in the kitchen area did not work. That said I am just being picky, the room was comfortable enough, the staff were excellent despite me not speaking Spanish and the food and beer selection was very good. Overall I had a very pleasant stay.

Great for the price

Room is a suite...King bed in one room and pull out in other. 2 tv's. Great price for the space. Quiet room. 2 TV's. Some english movie channels. Near grocery store and restaurants and not far from mall.. Road construction is a real mess but not a big deal when you figure it out.

This hotel is near everything I need. Restaurants, a huge supermarket and even some clubs to dance are just within 1 minute walking distance. It is a quiet place away from the city traffic and hassle. The nicest and biggest park in Leon is less than 1km away. Huge lake, with complete work out area and beautiful 7km cycling and walking trail. This hotel has suites with microwave oven and fridge, nice and clean gym next to a small but warm pool. I have been here one week, will stay another 2 :)

We enjoyed our stay! Hotel needs some work due to wear. Double beds are full size beds, small for two adults. The sofa bed was broken, my son had to use the sofa cushions to hold up the bottom fold of it. Pillows were very lumpy. Very difficult to have cell phone/computer connection. This last one might be a town problem.

My husband and I rented this hotel room for a day. We had to attend a meeting in Leon. We got there late because we got lost. First of all the staff did not know English and we couldn't speak in Spanish. Anyways, we were hungry and wanted to order some pizza. The guy who was working there (maybe a manager or worker) told us the pizza place was closed at that time and he can order our food from the hotel. We didn't care because we were really hungry. Unfortunately, my husband gave him 400 pesos before we even ordered our food because that was the money for the pizza. This guy took the money and i think he got our food from some street vendors and gave us receipt from the hotel saying it was for 367. We couldn't say anything to him. It was late and a foreign country. So if you want to stay there, stay but don't order anything from them.oh and their iron almost burnt my skirt.

This was a nice hotel for the price. The room was a little small, but it was clean and comfortable. The staff was very friendly, helpful and accomodating. Not all of the staff was bilingual, but quite a few were. The pool was very small, and the gym was only two machines. I would stay here again, though, mainly because there were many restaurants around the hotel and anything that you need the staff will help you with. That was the bonus for my family and I. When we needed a cab, the front desk informed us that the hotel has a car and a driver that can take you where you need to go for the same price as the cab. It was so much nicer and personal than having to take a taxi. When we travel to Leon next year, we will book a room at this hotel.